Account Manager Sales Marketing

3 weeks ago

Cypress, United States USHIO America Full time

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Company Summary:

Ushio America Inc. Since being established in 1967, Ushio America, Inc. (UAI) and its group companies have evolved to become a photonics solutions provider. UAI continually invests in educating employees, technical capabilities, and its manufacturing sites across the USA to create solutions for our customers. We solve problems with light.

USHIO America, Inc`s Semiconductor System Business Unit sells industrial Equipment such as Lithography Tool for Semiconductor Packaging and 172nm Excimer Unit into U.S. market and world-wide project management for US customers.

At the heart of UAI is our people and their commitment to diversity, equity, and inclusion (DEI) along with environmental, social, and governance (ESG). We support customers on their journey to develop customized augmented reality solutions or to manufacture high volume infrared heater lamps.

Job Summary:

The successful candidate will be responsible for developing long-term relationships with their portfolio of assigned customers by connecting with key business executives. They will provide communication between their customers and USHIO Inc. Japan to ensure the timely and successful delivery of our solutions pursuant to the customer requirements for long-term success with our customers.

Job Responsibilities:

  • Conduct sales and marketing activities in accordance with sales strategy plan for the North American Region.
  • Communicate with USHIO Japan and customers.
  • Support all sales activities of USHIO group.
  • Operate as the lead point of contact for any matters specific to other sales.
  • Build and maintain strong, long-lasting customer relationship.
  • Develop trusted advisor relationship with key customers.
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
  • Communicate clearly the progress of monthly/quarterly initiatives.
  • Forecast and track key account metrics.
  • Identify and grow opportunities within territory and collaborate with sales terms to ensure growth attainment.
  • Assist with high severity request or issue escalation as needed.
  • Make base contract; contract draft discussion with attorney. Contract negotiation including price and delivery schedule with assigned customers.
  • Communicate and collaborate with FSE to solve any troubles with customers.
  • Monthly reporting.
  • Make meeting memo and A/R after every meetings and conferences.
  • Make and conduct action plan.
  • Price decision within budget.

Qualifications/Preferred Qualifications:

  • Bachelor's Degree in Chemical, Electrical, or Mechanical Engineering
  • Ability and willingness to travel domestically and internationally
  • Domestic travel at least 30% of working time and every 3 months international travel
  • Interest in Semiconductor, PKG or lightings
  • Reading and understanding of equipment drawing
  • Listening, Negotiation, and Presentation skills preferred
  • In Depth knowledge of photo lithography
  • Ability to work irregular hours and be on-call for extended periods of time
  • Bilingual English/Japanese a plus

Benefits:

  • Competitive 401k Employer matching
  • Holidays
  • PTO
  • Amazing Leadership Team
  • Flexible work schedule
  • And more

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