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SME Help Desk Specialist

4 months ago

Columbia, United States SPYROS I&T Consulting Full time
Duties:
  • Organizes and directs the configuration and operation of information management systems
  • Provides the day-to-day system administration to include system and resource optimization, and user assistance
  • Conducts capacity and performance analysis, and provides system configuration change and upgrade recommendations
  • Increases system administrator efficiency and accuracy via the use of automated tools and scripts, develops system administrator procedures, and conducts system administrator training and skills assessment
  • Determines computer user needs; analyzes system capabilities and programming techniques and controls
  • Performs system capacity analysis and planning, maintains servers, creates monitoring reports and logs, and ensures functionality of system links
  • Plans, organizes, and documents complex system design activities and configure systems to be consistent with the USCYBERCOM policies and procedures
Location: Columbia, MD

Qualifications:
  • Must possess current Counterintelligence Polygraph and Top Secret clearance with SCI eligibility
  • Must have minimum DOD 8140/DOD 8570 IAT Level I Certification (A+, CE, CCNA-Security, CND, Network+ CE, SSCP)
  • Minimum 15 years of system administrator experience
  • Minimum of High School Diploma
  • Strong attention to detail and organizational skills
  • Excellent communications skills