Current jobs related to Customer Service Trainer - Newark - ELB Learning

  • Athletic Trainer

    3 weeks ago

    Newark, Delaware, United States Wilmington University Full time

    Job OpportunityWilmington University is seeking a highly skilled and dedicated Athletic Trainer to join our team. As an Athletic Trainer, you will be responsible for providing medical care and support to our student-athletes, ensuring their health and well-being during practices and competitions.Key Responsibilities:Treatment and management of athletic...

  • Athletic Trainer

    2 weeks ago

    Newark, Delaware, United States Wilmington University Full time

    Job OpportunityWe are seeking a highly skilled and dedicated Athletic Trainer to join our team at Wilmington University.Job SummaryThe successful candidate will be responsible for providing medical care and support to student-athletes, including injury prevention, evaluation, and treatment. They will also be responsible for promoting a positive and inclusive...

  • Professional Dog Trainer

    4 weeks ago

    Newark, Delaware, United States Off Leash K9 Training LLC Full time

    Unlock Your Potential as a Dog TrainerWe are seeking a highly motivated and passionate Dog Trainer to join our team at Off Leash K9 Training LLC. As a Dog Trainer, you will have the opportunity to work with a variety of breeds and temperaments, helping to improve the lives of dogs and their owners.Key Responsibilities:Develop and implement customized...

  • Personal Trainer

    5 months ago

    Newark, United States Blink Fitness Full time

    Job Details Description What makes PT at Blink different? At Blink Fitness, we take training personally. Our trainers double as Mood Lifters and instill in members the importance of feeling good along with looking good. Our goal is to offer members the most affordable sessions in the industry while offering highly competitive compensation to...

  • Ophthalmic Surgical Trainer

    2 weeks ago

    Newark, New Jersey, United States RxSight, Inc. Full time

    Job Title: Ophthalmic Surgical TrainerAt RxSight, Inc., we are seeking a highly skilled Ophthalmic Surgical Trainer to join our team. As a key member of our training team, you will be responsible for providing world-class training and support to physicians and surgical technicians on the use of our innovative medical devices.Key Responsibilities:Train...

  • Professional Dog Trainer

    3 months ago

    Newark, United States Off Leash K9 Training LLC Full time

    Are you looking for a career, not just a job? Do you love dogs? Do you love helping people? Do you possess great customer service skills? We are a part of the fastest growing dog training company in the country- Off Leash K9 Training, LLC. We are looking to add two more trainers in Northern Delaware (Newark and New Castle)! This is a demanding and...

  • Ophthalmic Surgical Trainer

    2 weeks ago

    Newark, New Jersey, United States RxSight, Inc. Full time

    Job Title: Ophthalmic Surgical TrainerRxSight, Inc. is seeking a highly skilled Ophthalmic Surgical Trainer to join our team. As a key member of our training team, you will be responsible for providing world-class training and support to physicians and surgical technicians on the use of our innovative medical devices.Key Responsibilities:Train physicians and...

  • Athletic Trainer

    1 week ago

    Newark, Delaware, United States ATI Physical Therapy Full time

    OverviewTitle: Athletic Trainer - Outreach PositionLocation: Northern DEStatus: PRN/Per DiemCompetitive Salary | Incentive Bonus ProgramsStronger Together:ATI Physical Therapy is a leading provider of athletic training services in the United States, committed to delivering high-quality care to student-athletes by helping them reach their full potential...

  • Personal Trainer, Palo Alto

    1 month ago

    Newark, United States Equinox Full time

    We are looking for energetic, creative, and enthusiastic Personal Trainer, reporting to the Personal Trainer Manager and Fitness Manager to join the Equinox team. This is a non-exempt hourly position great for candidates looking to make a significant impact in a growing and dynamic organization.Administer fitness evaluations (Equifits), orientations,...

  • Youth Vocational Trainer

    1 month ago

    Newark, New Jersey, United States Goodwill Industries Of Greater New York Full time

    Job SummaryWe are seeking a highly motivated and experienced Youth Vocational Trainer to join our team at Goodwill Industries of Greater New York and Northern New Jersey, Inc. As a key member of our Pre-Employment Transition Services team, you will play a vital role in helping students develop the skills and confidence they need to succeed in the...

  • Outreach Athletic Trainer

    3 weeks ago

    Newark, Delaware, United States ATI Physical Therapy Full time

    OverviewATI Physical Therapy is seeking a highly skilled and motivated Outreach Athletic Trainer to join our Sports Medicine Team. As a key member of our team, you will be responsible for providing high-quality care to student-athletes at the high school and collegiate levels.ResponsibilitiesPartner with external affiliate Athletic Directors, Coaches,...

  • Athletic Trainer

    3 days ago

    Newark, Delaware, United States ATI Physical Therapy Full time

    Role OverviewAs an Outreach Athletic Trainer with ATI Physical Therapy, you will partner with external affiliate Athletic Directors, Coaches, Physicians, and internal Sports Medicine and clinic teammates to provide skilled care to affiliate athletes. This includes preventative interventions, injury assessment and triage, and return-to-sport readiness, as...

  • Customer Service

    5 months ago

    Newark, United States Licking County Board of Mental Retardation & Developmental Disabilities Full time

    **Customer Service** **Position Location:** South 2nd Street, Newark, Ohio **Download Full Job Description:** **Position Description:** These entry-level positions are part of our customer service unit, representing the Agency through services such as front desk reception, telephone reception, and other customer service facets. All positions work together to...

  • Hardware and Steel Counter Customer Service Representative

    3 weeks ago

    Newark, Delaware, United States Steel and Metal Service Center Pott Full time

    Job DescriptionWe are a leading metal and industrial hardware supply house, serving a diverse range of customers including contractors, fabricators, and homeowners.As a key member of our team, you will be responsible for taking phone, walk-in, and email orders from customers, providing outstanding customer service and communication skills in a fast-paced...

  • Customer Service Representative

    5 months ago

    Newark, United States San Diego Full time

    **Customer Service Representative** ** Newark, CA 3 weeks ago Be among the first 25 applicants** ** Welcome back** Sign in to save **Customer Service Representative** at **NTS - National Technical Systems**. Manages a book of inactive/dormant customer orders where CRD is unknown, CRD is >60 days out or there has been no activity on the project within the...

  • Customer Service Representative

    4 weeks ago

    Newark, Delaware, United States Taghleef Industries Full time

    Job Title: Customer Service RepresentativeAt Taghleef Industries, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for ensuring a high level of customer satisfaction and service quality.Key Responsibilities:Takes initiative to...

  • Customer Service Representative

    1 month ago

    Newark, New Jersey, United States Qonten Full time

    Customer Service Associate Job DescriptionWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Associate. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Provide excellent customer service and...

  • Customer Service Representative

    4 weeks ago

    Newark, Delaware, United States Horizon Services Full time

    Customer Service RepresentativeHorizon Services is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their issues, and ensuring their satisfaction.Key Responsibilities:Provide...

  • Customer Service Representative

    2 days ago

    Newark, New Jersey, United States Walgreens Full time

    Customer Service Role at WalgreensAs a Customer Service Associate at Walgreens, you will be responsible for delivering a distinctive and delightful customer experience. This includes registering sales on assigned cash registers, providing customers with courteous, fair, friendly, and efficient checkout service, and recommending items for sale to...

  • Customer Service Representative

    7 days ago

    Newark, Delaware, United States Delaware Title Loans Inc Full time

    Customer Service Associate RoleWe are seeking a driven individual to join our team as a Customer Service Associate. As the first point of contact for our customers, you will be responsible for providing excellent customer service and building long-lasting relationships.Key Responsibilities:Provide exceptional customer service and support to our clientsLearn...

Customer Service Trainer

3 months ago

Newark, United States ELB Learning Full time
Customer Service Trainer
(15+ Years of Experience in Corporate or Institutional Banking, 2.5 month Freelance/Contract opportunity)

We are seeking a highly experienced and dedicated Customer Service Trainer with a strong background in corporate or institutional banking. This is a unique opportunity to train and mentor senior banking professionals.

This opportunity will include 3 in-person workshops, about 6 hours each, and 4 weeks apart to be conducted in Newark, NJ (Please do apply if you're willing or able travel to do this portion of onsite work)

You will be leveraging your extensive experience in client interactions, client investigations, regulatory interactions, and collaboration with senior banking operational staff to deliver exceptional customer services training for our banking client.

If you are passionate about developing and delivering effective training programs, and have 15+ years of Corporate or Institutional banking expertise, combined with experience leading customer services focused training for key senior personnel, you should apply

Responsibilities
  1. Design and implement comprehensive training programs for customer service teams, focusing on corporate and institutional banking related customer services processes and needs.
  2. Conduct training sessions onsite in Newark, NJ.
  3. Collaborate closely with senior banking operational staff to ensure training content aligns with current practices and regulatory requirements within their specific organization and training plans.
  4. Develop training materials, including manuals, job aids, and interactive eLearning modules, to support customer services focused training initiatives.
  5. Lead client interaction simulations and case studies to provide practical, hands-on training experiences that resonate with learners.
  6. Assess the effectiveness of training programs through participant feedback, assessments, and performance metrics.
  7. Stay up-to-date with industry trends, regulatory changes, and best practices to continuously improve training content and methodologies.
  8. Provide ongoing coaching and support to trainees if required, to ensure they are effectively applying learned skills and knowledge.
Qualifications
  1. Bachelor's degree in Finance, Business Administration, or a related field preferred.
  2. 15+ years of experience in corporate or institutional banking, with significant client interactions, client investigations, and regulatory interactions.
  3. Proven experience in preparing, and facilitating customer services training within corporate or institutional banking domains.
  4. Exceptional communication skills.
  5. Strong organizational skills to manage multiple training programs and priorities effectively.
  6. Experience collaborating with senior banking operational staff and understanding their workflows and requirements, from a customer services perspective.
  7. Proficiency in developing and delivering training content using various digital tools and platforms.
  8. Ability to assess training effectiveness and make data-driven improvements.
  9. High level of adaptability and willingness to stay current with industry changes and trends.


What we offer
  • Competitive freelance / contract salary based on experience and qualifications
  • Fully remote work environment
  • Opportunity to make a significant impact in training and developing professionals within the banking sector
  • Flexible working hours to balance work and personal life
  • Collaborative and inclusive work culture

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to your application

Department Training and Facilitation Role Corporate Trainer Locations Newark, NJ Remote status Hybrid Employment type Freelance Contract (Hybrid)