Customer Service Rep

7 months ago


Kailua Kona, United States Domino's Pizza LLC Full time
Company Description

ABOUT THE JOB

You got game? You got spring in your step? You want the best job in the world And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.

We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first

Job Description

General Job Duties For All Store Team Members

•Operate all equipment.

•Stock ingredients from delivery area to storage, work area, walk-in cooler.

•Prepare product.

•Take inventory and complete associated paperwork.

•Clean equipment and facility approximately daily; ensure kitchen area and equipment are clean and sanitized, including removal of garbage when necessary.

•Assist with Dining Room service when needed, e.g., readying customer's order.

Training

Orientation and training provided on the job.

Communication Skills

•Basic verbal, writing and communication skills to comprehend, give and/or receive instructions.

•Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

•Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

•Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

•Prepare food items as requested.

•Set up and run the dishwashing operation, keeping the dishwasher clean and free of debris.

•Maintain all necessary temperature, sanitation equipment, and cleaning logs.

•Ensure hand sink is clean and stocked, e.g. replace paper towel, hand-soap.

Work Conditions

EXPOSURE TO

•Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.

•In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

•Sudden changes in temperature in work area and while outside.

•Fumes from food odors.

•Exposure to cornmeal dust.

•Cramped quarters including walk-in cooler.

•Hot surfaces/tools from oven up to 500 degrees or higher.

•Sharp edges and moving mechanical parts.

SENSING

•Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.

•Depth perception.

•Ability to differentiate between hot and cold surfaces.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

Qualifications

JOB REQUIREMENTS

You must be 16 years of age or older.

Additional Information

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4".

Walking

For short distances for short durations

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

•Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

•Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

•Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

•Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

•Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

•Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

Pushing

•To move trays which are placed on dollies.

•A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

•Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

Stooping/Bending

•Forward bending at the waist is necessary at the pizza assembly station.

•Toe room is present, but workers are unable to flex their knees while standing at this station.

•Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

•Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

•Reaching is performed continuously; up, down and forward.

•Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

•Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

•Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Hand Tasks

•Eye-hand coordination is essential. Use of hands is continuous during the day.

•Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.

•Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.

•Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.

•Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
  • Customer Service Rep

    2 weeks ago


    Kailua-Kona, United States Terminix Full time

    Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!For more information about our benefits, see below!We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve...


  • Kailua-Kona, Hawaii, United States Safeway Full time

    Safeway - Job OverviewJob Summary:We are seeking a dedicated Customer Service Associate to join our team at Safeway. As a key member of our store staff, you will be responsible for providing exceptional customer service and supporting the sales process.About the Role:Provide excellent customer service by interacting with customers in a friendly and...


  • Kailua-Kona, Hawaii, United States Pape Machinery Inc C&F Full time

    Pape Machinery Inc C&F seeks a detail-focused Customer Service Coordinator to support the service department in Kona, HI. As part of the construction and forestry division, this role plays a pivotal part in delivering exceptional customer experiences when equipment is serviced or repaired.The ideal candidate will possess excellent organizational skills, be...


  • Kailua-Kona, Hawaii, United States Unifi Full time

    Job OverviewWe are seeking a highly motivated and friendly Customer Service Agent to join our team at Unifi. As a key member of our airport customer support team, you will be responsible for delivering exceptional customer experiences to our passengers.This is an excellent opportunity to work in a dynamic environment, providing first-class customer service...


  • Kailua-Kona, United States Hertz Full time $16

    Wage: $16 hour + commission The Customer Service and Sales Associate consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. Qualifications: Strong oral and written...


  • Kailua Kona, United States Imperial Dade Full time

    Overview: Imperial Dade, a leading North American distributor, has a Customer Service Representative role available in Kona, HI! Join a strong and continuously evolving team that helps our business grow. If youre looking for your next opportunity, Imperial Dade is a great place to take that next step. The Customer Service Representative will interact with...


  • Kailua-Kona, Hawaii, United States Signature Aviation Full time

    About Signature Aviation">As the world's largest Fixed Base Operators (FBO) network, Signature Aviation is a global leader in delivering exceptional guest experiences. With over 200 locations and 5,000 employees worldwide, we offer a comprehensive range of business and private aviation support services.A Rewarding Career OpportunityWe are seeking a highly...


  • Kailua-Kona, United States Hertz Full time $16

    Wage: $16 hour + commissionThe Customer Service and Sales Associate consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. Qualifications:Strong oral and written...


  • Kailua-Kona, Hawaii, United States Ross Stores, Inc. Full time

    About This OpportunityRoss Stores, Inc. is a leading off-price apparel and home fashion retailer with a strong commitment to customer satisfaction.We are seeking a Customer Service Representative to join our team, responsible for providing exceptional customer service and ensuring a positive shopping experience.Key responsibilities include:Greeting all...


  • Kailua-Kona, Hawaii, United States Grace Pacific Corp Full time

    Job Title: Customer Service ProfessionalEstimated Salary: $55,000 - $75,000 per yearJob Description:We are looking for a dedicated and detail-oriented Customer Service Professional to join our team at Grace Pacific Corp.Develop and maintain strong relationships with existing and potential customers.Collaborate with colleagues to resolve customer inquiries...


  • Kailua-Kona, United States Telcom Full time

    Job Description Job Purpose This is a commission-based pay position ($40,000 base salary PLUS uncapped commission potential! Ability to make $90k+ a year!) AND $2,500 training bonus earned upon completion of 30 day training program! The Field Sales Rep is responsible for selling as an Outside Field Rep through door-to-door activity, lead lists,...


  • Kailua-Kona, Hawaii, United States Avis Budget Group Full time

    About the RoleWe are seeking a passionate and energetic Customer Service Ambassador to join our team at Avis Budget Group. In this outdoor role, you will assist our frequent, premiere customers at our airport operations, providing them with excellent customer service to improve their travel experience.Key ResponsibilitiesProcess rentals for customers who are...


  • Kailua-Kona, Hawaii, United States Signature Flight Support Corporation Full time

    Job Description: As an Aviation Customer Experience Specialist at Signature Flight Support Corporation, you will play a critical role in delivering exceptional customer service and ensuring seamless experiences for our clients. Your responsibilities will include providing personalized support, answering inquiries, and addressing concerns in a professional...


  • Kailua-Kona, Hawaii, United States Enterprise Mobility Inc Full time

    **About Us**Enterprise Mobility Inc. is a leading provider of mobility solutions, committed to delivering exceptional customer experiences.**Salary:** $21.00 per hour (based on location and industry standards)**Job Overview:We are seeking a highly skilled Customer Assistance Representative to join our team at the Kona Enterprise Airport location in Hawaii....


  • Kailua-Kona, Hawaii, United States AT&T Full time

    Customer Service Representative Opportunity at AT&TWe are seeking a highly motivated and results-driven Customer Service Representative to join our team at AT&T. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences and resolving customer inquiries.Key Responsibilities:Respond to customer inquiries and...


  • Kailua-Kona, Hawaii, United States Enterprise Holdings Full time

    Customer Service Agent Opportunity in KonaWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Agent at our National location in Kona. This full-time position offers a competitive hourly rate of $18.61.The successful candidate will provide exceptional service to customers, facilitating the rental process and...


  • Kailua-Kona, Hawaii, United States Walmart Full time

    What You'll DoAs a Sales Associate at Walmart, you will be responsible for:Providing outstanding customer service and ensuring customer satisfaction;Locating and selecting merchandise on the salesfloor;Fulfilling online customer orders and ensuring accurate delivery;Working in a fast-paced environment and meeting sales targets;Hourly Wage: $15-$25About...


  • Kailua-Kona, Hawaii, United States Imperial Dade Full time

    Imperial Dade is a leading North American distributor of foodservice packaging and janitorial supplies. We are seeking a skilled Customer Service Representative to join our team in Kona, HI.The estimated salary for this position is $45,000 - $55,000 per year, based on industry standards and location considerations.About the Role:This role involves...


  • Kailua-Kona, United States Signature Aviation Full time

    JOB DESCRIPTION Signature's Customer Service Representatives (CSR) are responsible for a variety of duties that contribute towards the overall success of the fixed base operation (FBO) and focus on consistently providing excellent customer service. A CSR often serves as the face of Signature while interacting with visitors and coworkers in a professional,...

  • Customer Sales

    2 months ago


    Kailua Kona, United States Hertz Full time

    Job Description Wage: $16 hour + commission The Customer Service and Sales Associate consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. Qualifications: Strong oral...