Computer User Support Specialist
3 weeks ago
Job Description Link Solutionsis seeking aComputer User Support Specialist (Senior-Level)to join our team inAberdeen Proving Ground, MD. Must be a US Citizen Non-remote(relocation incentiveavailable) The Computer User Support Specialist will support the DEVCOM HQ CIO G6 Mission Support Center (MSC). This role provides above baseline/Tier 2 concierge-like support to more than three hundred users by email, Microsoft Teams, tickets assigned within the ServiceNow incident tracking system, or walk-in issues. The Support Specialist role encompasses support in various areas of hardware, software, mobile devices, networking (VPN and Citrix), system administration, licensing management, and printer support. Become an integral part of a professionally diverse team while working at an industry-leading organization. This is a great opportunity that will allow you to work on innovative projects that offer advancement and growth while helping protect our national security. Job Responsibilities: Ensure all issues received via email, walk-in, or assigned by the RNEC during duty hours are responded via email, phone call, or deskside support within Service Level Agreements (SLAs). Provide troubleshooting and support using automated tools and diagnostics for various hardware and software platforms including but not limited to Windows 10, iOS, Microsoft Office 365, OneDrive, Trellix HBSS and HIPS, SharePoint, and Microsoft Active Directory. Installation of all new computers and the relocation of computers within locations as provided. Install all computer hardware and software to ensure the user is fully functional and operational without errors and preserve the user’s data to be transferred to the new PC. Ability to monitor compliance with information management policies during account verification and management within the Army Training Certified Tracking System. Update and maintain the current approved Microsoft Windows OS images and provide feedback, software, and configuration changes to the RCC and NEC imaging teams. Diagnose and repair hardware and software-related issues for computers, network printers and scanners, and mobile devices across unclassified and classified environments. Ability to work cooperatively and independently to research and document issues and solutions. Develop, test, and implement new software and patches before release to the general user base. Ability to verbally or in writing communicate technical issues and solutions effectively to end users and enterprise teams. Provide elevated quality service and support for the mission-critical systems and VIP end users. Ability to work collaboratively with multiple enterprise directorates and installations to provide complete support to the end user. Acting as a focal point for organizational computer-related activities by guiding technical aspects of computers and system use to organization users. Perform technical functions such as system analysis, user and server account creation tracking, group policy management, scripting, and accounts management. Demonstrate leadership skills by taking on special projects and assisting fellow team members. Specialized subject matter expertise in one or more areas of the service desk operations. Facilitate and set up video teleconference events for end users through CISCO and Microsoft Teams-based systems. Provide updates to the team, management, and users regarding the status of current video teleconference events. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Shift/Hours Information: Service Desk coverage consists of opening or closing shifts scheduled between the hours of 7:00 am to 5:00 pm, Monday through Friday (except for Federal Holidays, inclement weather, and site closures).
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Logistics Management Specialist
6 days ago
Aberdeen Proving Ground, United States U.S. Army Acquisition Support Center Full timeServes as a Logistics Management Specialist concerned with directing, developing, and performing logistics management operations that involve planning, coordinating, and evaluating the execution of Integrated Logistics Support (ILS). Responsible for cradle to grave intensive logistics management to support...
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Logistics Management Specialist
1 week ago
Aberdeen Proving Ground, Maryland, United States U.S. Army Acquisition Support Center Full timeServes as a Logistics Management Specialist concerned with directing, developing, and performing logistics management operations that involve planning, coordinating, and evaluating the execution of Integrated Logistics Support (ILS). Responsible for cradle to grave intensive logistics management to support complex, major weapon systems from concept through...
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Help Desk Support Service Specialist
18 hours ago
Aberdeen Proving Ground, United States General Dynamics Information Technology Full timeHelp Desk Support Service Specialist - Intermediate – TS/SCI required Transform technology into opportunity as a Help Desk Support Service Specialist - Intermediate with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in...
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Operations Support Specialist
2 days ago
Aberdeen Proving Ground, United States MAG Aerospace Full timeMAG Aerospace is seeking an experience Operations Specialist who will support Product Manager Terrestrial Spectrum Warfare (TSW) leadership and Terrestrial Layer System Brigade Combat Team (TLS BCT) acquisition activities. Provide high-level administ Support Specialist, Operations, Support, Specialist, Operation, Product Manager, Manufacturing, Technology
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it specialist
4 days ago
Aberdeen Proving Ground, Maryland, United States U.S. Army Communications Electronics Command Full timeServing as an Information Technologist Specialist performing work in the configuration, administration, maintenance, testing, delivery and support of information technology (IT) systems and services. Developing new methods, approaches and procedures in the assigned specialty area(s) to improve quality assurance, find efficiencies, and improve requirements...
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Aberdeen Proving Ground, United States Bristol Bay Shared Services, LLC Full timeEagle Integrated Services, LLC (EIS) is seeking User Experience Designer support for a new client at Aberdeen Proving Ground (APG), Maryland. We are seeking a User Experience Designer to support in the disciplines as listed, but not limited to, below: Conducts stakeholder interviews, user requirements analysis, task analysis, conceptual modeling, information...
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Operations Support Specialist
1 week ago
Aberdeen Proving Ground, United States NextGen Federal Systems Full timeNextGen Federal Systems is seeking a proactive and professional Operations Support Specialist to support day-to-day operations and administration for an Army customer. Candidates must possess demonstrated experience in operations support for an Army, DoD, or Government customer(s).Location: Aberdeen Proving Ground, MDResponsibilities:Manage daily...
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Operations Support Specialist
3 weeks ago
Aberdeen Proving Ground, United States NextGen Federal Systems Full timeNextGen Federal Systems is seeking a proactive and professional Operations Support Specialist to support day-to-day operations and administration for an Army customer. Candidates must possess demonstrated experience in operations support for an Army, DoD, or Government customer(s).Location: Aberdeen Proving Ground, MDResponsibilities:Manage daily...
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Operations Support Specialist
3 weeks ago
Aberdeen Proving Ground, United States NextGen Federal Systems Full timeNextGen Federal Systems is seeking a proactive and professional Operations Support Specialist to support day-to-day operations and administration for an Army customer. Candidates must possess demonstrated experience in operations support for an Army, DoD, or Government customer(s).Location: Aberdeen Proving Ground, MDResponsibilities:Manage daily...
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IT Security Support
2 days ago
Aberdeen Proving Ground, United States Agile Defense Full time**Requisition #**: 371 **Job Title**: IT Security Support **Location**: Rock Island Arsenal, Building 350Rock Island, Illinois61299-6500 **Clearance Level**: Active DoD - Top Secret SCI **Required Certification(s)**: - CompTIA Security+ CE (or equivalent IAT-II certification; e.g., CompTIA Security+) **SUMMARY** Agile Defense is seeking an IT Security...
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Aberdeen Proving Ground, United States U.S. Army Acquisition Support Center Full timeSummary This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Candidates with Bachelor's Degrees for Scientific and Engineering Positions to recruit and appoint qualified candidates to positions in the competitive service. About the Position: This Interdisciplinary and Computer Scientist position is assigned to the Program...
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Aberdeen Proving Ground, United States Super Systems Inc Full timeWe have multiple Linux System Administration positions available at our program here in Aberdeen Proving Ground, MD. Sr Experience required: 6+ years as a System Administrator, 2+ years working with RHEL and other Linux technologies, and a Security + Job Description: Linux Network Administrator Clearance: Secret, will upgrade to a Top SecretLocation: Onsite,...
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it specialist
4 weeks ago
Aberdeen Proving Ground, Maryland, United States Department Of The Army Full timeSummary This is a Direct Hire Authority (DHA) solicitation utilizing the DDHA for AcqDemo Business and Technical Management Career Path (NH) to recruit and appoint qualified candidates to positions in the competitive service.About the Position: This IT SPECIALIST (NETWORK) position is assigned to PEO C3T, Tactical Network (6KC) Technical Management...
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Operations Specialist
2 weeks ago
Aberdeen Proving Ground, United States ASRC Federal Holding Company Full timeJob DescriptionASRC Federal, Broadleaf Division, is searching for an Operations Specialist who can:Perform replication and distribution of software technical manuals, and documents on various media including optical disks, hard drives, flash media, etcAssemble media kits consisting of software media, user manuals, installation instructions, and any other...
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Computer Scientist
4 weeks ago
Aberdeen Proving Ground, United States LinQuest Full timeLinQuest is seeking a Computer Scientist to work in a lab environment at Aberdeen Proving Ground, Maryland in support of the CISR Center’s mission of providing complete life cycle management for the Army's portfolio of SATCOM, intelligence, and cyber and electronics equipment. The successful candidate will work closely with Research and Development staff...
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Technical Specialist with Security Clearance
4 weeks ago
Aberdeen Proving Ground, United States Systems Technologies Full timeJob Description TECHNICAL SPECIALIST The Technical Specialist will provide SETA support to Tactical Networks at APG. This position will be hybrid (3 days per week on site/2 days per week telework). RESPONSIBILITIES Prepare and update documents for signatures, staffing, and acceptance of various fielding information: * Materiel Fielding Plan (MFP). Detailed...
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it specialist
3 weeks ago
Aberdeen Proving Ground, Maryland, United States Department Of The Army Full timeSummary About the Position:Serves as an Information Technology (IT) Specialist within the 20TH CBRNE Command G6- Signal Section. The command is a premier response organization tailored to respond to a world-wide event involving Weapons of Mass Destruction. Incumbent is responsible for accomplishing any combination of tasks across the entire IT spectrum....
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Aberdeen Proving Ground, United States ASRC Federal Full timeJob Description ASRC Federal seeks a skilled Cybersecurity Specialist to join our team at the PM PD SAI on the C5ISR APG campus. The successful candidate will provide expertise in information assurance (IA) oversight, guidance, support in accordance with the requirements of the program office. An impactful candidate delivers recommendations to the government...
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Operations Specialist
7 days ago
Aberdeen Proving Ground, United States ASRC Federal Holding Company Full timeJob Description ASRC Federal, Broadleaf Division, is searching for an Operations Specialist who can: Perform replication and distribution of software technical manuals, and documents on various media including optical disks, hard drives, flash media, etc Assemble media kits consisting of software media, user manuals, installation instructions, and any other...
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Senior Cybersecurity Specialist
1 month ago
Aberdeen Proving Ground, United States ASRC Federal Full timeJob DescriptionASRC Federal seeks a skilled Cybersecurity Specialist to join our team at the PM PD SAI on the C5ISR APG campus. The successful candidate will provide expertise in information assurance (IA) oversight, guidance, support in accordance with the requirements of the program office. An impactful candidate delivers recommendations to the...