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Customer Outreach Representative

4 months ago

Hayward, United States TMG Full time

Are you ready to be part of a culture-forward business management firm that values diversity, inclusivity, and professional growth? Look no further Our company prioritizes our team members' well-being and invests heavily in their training and development.

As a Customer Outreach Representative, you'll have the opportunity to connect with consumers and team members alike, providing top-notch customer experiences every step of the way. Here's what you'll be doing:

  • Develop daily strategies to optimize client CRM and drive profitability
  • Engage with consumers, offering friendly and helpful assistance with product inquiries
  • Navigate challenging customer questions with a solution-oriented approach
  • Learn and apply sales techniques for high closing rates and customer retention
  • Facilitate purchase orders and onboard clients and consumers seamlessly
  • Proactively generate new accounts and ensure timely responses to account inquiries
  • Embrace additional training opportunities for continuous skill development
What we're looking for:
  • Friendly and approachable demeanor with a focus on building positive relationships
  • Ability to multitask efficiently and prioritize tasks effectively
  • Excellent communication skills with an outgoing personality
  • 1-5 years of customer service experience, demonstrating proficiency in negotiation and upselling
  • Thrives in a dynamic environment and remains composed under pressure

Join our team and become part of a supportive and growth-oriented environment Apply now to kick-start your career as a Customer Outreach Representative.

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