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Customer Success Manager
2 months ago
Customer Success Manager We’re seeking a Customer Success Manager to drive customer satisfaction and success. You’ll manage onboarding, troubleshoot issues, support the transition from pilot to contract, and work with product and engineering teams to address feedback. Key Responsibilities: Oversee onboarding and support customer adoption. Resolve technical issues and facilitate smooth transitions to annual contracts. Collaborate with product and engineering teams to address feedback and bugs. Requirements: 2-6 years in Enterprise CSM/AM or marketing, with bonus points for marketing/sales tech experience. Strong customer empathy, proactive attitude, and problem-solving skills. Experience in enterprise SaaS, particularly in GTM (marketing/sales) space. Comfort with technical concepts and data-driven mindset. Nice-to-Have: Previous startup experience. #J-18808-Ljbffr
