Quality Manager

3 weeks ago

Flower Mound, United States CareerBuilder Full time

Responsibilities:

Develop, execute, and analyze quality-reporting measures. Report to management on quality issues, trends and losses. Managing monthly KPI reports for all PDC's.

Develop and manage production procedures and processes to ensure effectiveness and efficiency.

Interface with supplier and customer quality representatives concerning problems with quality assurance and assure that effective corrective action is implemented, including conducting internal and external audits as needed.

Oversee internal and external audits.

Writing and or updating work instructions for operations processes as needed.

Manage the ISO/9001-2015 & TL-9000 V R6.1/R5.5 certification process and maintaining quality System.

Establish safety processes, requirements and culture.

Act as lead auditor with strong emphasis on ISO/TL9000 registration requirements.

Establishing and maintaining metric capture programs, trending activities and implementing the QC plan.

Conducting internal and external meetings and interfacing with customers.

Implementing and maintaining a Quality System meeting customer and registration system requirements.

Providing tactical strategic support at a branch location level.

Communicating and interacting effectively with all levels of the organization and with external auditors/customers..

Manage the Quality Management Systems (QMS)

Knowledge and understanding of Total Quality Systems and/or ISO/TL 9000 registered system. Strong root cause and trend analysis reporting skills.

Strong documentation keeping best practices.

Excellent analytical skills, organizational skills, and follow-up skills.

Excellent written and verbal communication skills.

Ability to create and deliver presentations.

Proficiency in Excel, Word, and Power Point - will need to be able to chart and graph trends, create metrics, and track and monitor data

Ability to motivate production/quality performances.

Must be flexible in work duties and schedule.

Requirements:

Minimum of 5-7 years of Quality management experience, preferably in a Distribution/Warehouse center environment.

Bachelor's Degree required (BS in Electrical or Industrial Engineering a plus).

ISO Lead Auditor Certification.

Experience with Six Sigma/5S/LEAN concepts and enterprise telecom experience is a plus.

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