System Engineering SME

3 weeks ago

Chicago, United States AGi Mission Support Services Full time

The foundational purpose of AGi is to provide quality high-tech information technology services, employ experienced technical personnel, and satisfy all customer requirements on time at a competitive price. We believe that people are our most valued resource, both clients and employees. We understand the necessity of matching just the right person and the right technological solution to job requirements and work environment. We specialize in integration design and information management systems, as well as the placement of highly skilled and motivated personnel.

Job Description

AGi Mission Support, Inc is seeking a System Engineering (SME).

Roles & Responsibilities:

The System Engineering SME shall have the following qualifications and demonstrated experience:

  1. Provides expert level consulting, coordinates, and controls all software updates to SAN environment.
  2. Leads the Engineering team in enhancing or changing SAN automated deployment process.
  3. Responds to system outages or critical events in a timely manner with a sense of urgency.
  4. Directs and mentors Systems Engineers on the technical aspects of security best practices and procedures throughout the infrastructure, platform, and networks.
  5. Configures, customizes manages and analyzes all alerting, monitoring, and logging systems.
  6. Designs and conducts load tests and upgrades on critical servers and adjust as needed.
  7. Designs and coordinates DNS services for all network connected assets.
  8. Ensures that infrastructure costs remain within budget and implement cost savings where appropriate.
  9. Leads and coordinates Systems Engineers through SAN deployments, technical escalations, procedures, and technical tasks.
  10. Research, designs, and documents road maps for upgrades and adoption of new network technologies.
  11. Maintains security, backup, and redundancy strategies.
  12. Monitors and tests application performance for potential bottlenecks, identifies possible solutions, advises, and mentors the team to implement those fixes.
  13. Creates and updates network diagrams and device configurations.
  14. Assists with project planning and implementation for all technical projects conducted in Operations.
  15. Assists IT staff with broad range of complex computer application problems, server issues, virtualization, and SAN issues, networking issues, security issues and critical problem resolution.
  16. Provides technical review of documents standard operating procedures and protocols. - Manages Microsoft Windows Servers and VM Environments.
  17. Maintains Active Directory and GPO account management.
  18. Conducts capacity analysis and ensures optimal performance of network infrastructure.
  19. Mentors Systems Engineers and provide cross-training to ensure there are no single points of failure.

Skills, Experience & Capabilities
  • 15 years of IT experience providing Tier 1, 2 and 3 level support that includes:
    1. 7 years of IT experience with Storage Array Network (SAN) solutions including Dell EMC or equivalent, with multi-tiered storage systems including SAN and NAS arrays, experience in SAN Fabric maintenance, including array and fiber switch administration - preferably with Dell EMC and Cisco Fabric switches and experience in monitoring and providing systems usage statistics for use in overall capacity planning.
    2. 5 years of experience in the enterprise-level computing platforms involving virtualization, distribution, and high availability, involving VMware.
    3. 7 years of experience in maintaining an enterprise-level backup environments - preferably with Microsoft DPM and/or CommVault backup solution. Additionally, to include 7 years of experience focusing on Storage and Backup & Recovery for Disaster Recovery capabilities as well as general restore abilities, and experience in creating backup jobs, maintain backups and data restore.
    4. 5years of experience in Microsoft Active Directory, CIFS, Permissions and experience in managing Microsoft server (Windows 2008, 2012).
Qualifications
  • Education: Associate degree or higher (Desired)
  • Certification: Microsoft Certified Systems Administrator or Microsoft Certified Solutions Expert or Specialized Certification in VMWare and MCSA (Required).


AGi Mission Support Services, Inc. is an Equal Opportunity Employer (EOE): Minorities, Women, Veterans, and those with Disabilities.

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