Systems Engineering SME

3 weeks ago

Chicago, United States Globalxperts Inc. Full time

System Engineering Subject Matter Expert (SME)

Roles and Responsibilities:

Provides expert level consulting, coordinates, and controls all software updates to SAN environment. Leads the Engineering team in enhancing or changing SAN automated deployment process. Responds to system outages or critical events promptly with a sense of urgency. Directs and mentors Systems Engineers on the technical aspects of security best practices and procedures throughout the infrastructure, platform, and networks. Configures, customizes manages and analyzes all alerting, monitoring, and logging systems. Designs and conducts load tests and upgrades on critical servers and adjusts as needed. Designs and coordinates DNS services for all network connected assets. Ensures that infrastructure costs remain within budget and implement cost savings where appropriate. Leads and coordinates Systems Engineers through SAN deployments, technical escalations, procedures, and technical tasks. Research, design, and document road maps for upgrades and adoption of new network technologies. Maintains security, backup, and redundancy strategies. Monitors and tests application performance for potential bottlenecks, identifies possible solutions, advises, and mentors the team to implement those fixes. Creates and updates network diagrams and device configurations. Assists with project planning and implementation for all technical projects conducted in Operations. Assists IT staff with broad range of complex computer application problems, server issues, virtualization, and SAN issues, networking issues, security issues and critical problem resolution. Provides technical review of documents standard operating procedures and protocols. Manages Microsoft Windows Servers and VM Environments. Maintains Active Directory and GPO account management. Conducts capacity analysis and ensures optimal performance of network infrastructure. Mentors Systems Engineers and provide cross-training to ensure there are no single points of failure. Qualifications and Skills:

15 years of IT experience providing Tier 1, 2 and 3 level support that includes: 7 years IT experience with Storage Array Network (SAN) solutions including Dell EMC or equivalent, with multi-tiered storage systems including SAN and NAS arrays, experience in SAN fabric maintenance, including array and fiber switch administration - preferably with Dell EMC and Cisco Fabric switches and experience in monitoring and providing systems usage statistics for use in overall capacity planning. 5 years IT experience in enterprise-level computing platforms involving virtualization, distribution, and high availability, involving VMware. 7 years of experience in maintaining an enterprise-level backup environments - preferably with Microsoft DPM and/or CommVault backup solution. Additionally, to include 7 years of experience focusing on Storage and Backup & Recovery for Disaster Recovery capabilities as well as general restore abilities, and experience in creating backup jobs, maintain backups and data restore. 5 years of experience in Microsoft Active Directory, CIFS, Permissions and experience in managing Microsoft server (Windows 2008, 2012) Educational/Certification:

Desired: Associate's degree or higher.

Required: One or more of the following certifications:

Microsoft Certified Systems Administrator. Microsoft Certified Solutions Expert. Specialized Certification in VMWare and MCSA.

Required: must be able to obtain Public Trust (or higher) Clearance.

GlobalXperts is a global information and communications technology company with an impeccable record for providing comprehensive, integrated Managed Services and Professional Services and excelling in Network Infrastructure Management Services (Voice, Data & Video) and other IT Infrastructure Services (End User Computing, Applications, Storage and Virtualization). #J-18808-Ljbffr

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