Current jobs related to Customer Experience Representative - Houghton - Enterprise Mobility Inc

  • Customer Service Representative

    3 weeks ago

    Houghton, Michigan, United States U-Haul Full time

    Customer Service RepresentativeU-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Responsibilities:Assist customers with U-Haul...

  • Customer Service Representative

    5 months ago

    Houghton, United States U-Haul Full time

    Location: 8135-8171 W Houghton Lake Dr, Houghton Lake, Michigan 48629 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul...

  • Customer Service Representative

    1 week ago

    Houghton, Michigan, United States RangeBank Full time

    We are a community bank that has been serving our customers for 137 years, upholding the core values of respect, ownership, community, strength, and knowledge. As a Customer Service Representative, you will be the frontline of our bank, playing a fundamental role in achieving customer satisfaction. Your starting wage will be $15, with opportunities to earn...

  • Customer Service Representative

    7 days ago

    Houghton, Michigan, United States U-Haul Full time

    Job Summary:U-Haul is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise. Key Responsibilities:Assist customers with...

  • Customer Service Representative- Houghton

    3 weeks ago

    Houghton, United States RangeBank Full time

    We are a community bank that has been established since 1887, bringing us to 137 years of serving our customers. We believe in the core values of respect, ownership, community, strength and knowledge and are looking for someone who shares those same values. Customer Service Representatives (CSRs) are responsible for handling customer financial transactions...

  • Customer Service Representative

    1 week ago

    Houghton, Michigan, United States Shorewaves Internet & Telephone LLC Full time

    Key ResponsibilitiesMeet and greet customers, providing a warm and welcoming experienceBook appointments and schedule meetings with customersDetermine customer eligibility for services and coverage areasAnswer and forward phone calls and emails, ensuring prompt and efficient communicationSort and distribute mail and packages, maintaining a organized and...

  • Customer Service Representative

    2 weeks ago

    Houghton, United States Jimmy John Full time

    Role SummaryAs an In-Shop Team Member at Jimmy John's, you will be responsible for delivering exceptional customer service and store experiences. Your primary focus will be on ensuring customer satisfaction and store operations run smoothly.Key ResponsibilitiesProvide outstanding customer service, greeting and thanking every customer with a smile and eye...

  • Customer Service Representative

    3 days ago

    Houghton, Iowa, United States Jet Gas Corporation Full time

    Job DescriptionPurpose of Position:As a valued member of the Jet Gas Corporation team, you will provide exceptional customer service and perform a variety of duties essential to the efficient operation of our facility.Key Responsibilities:Deliver outstanding customer service, ensuring a positive experience for all customers.Operate cash registers, receive...

  • Customer Service Representative

    1 day ago

    Houghton, Michigan, United States Jimmy John Full time

    Key Responsibilities:• Greet and thank every customer with a smile and eye contact.Key Performance Indicators:• Deliver an exceptional customer and store experience.Requirements:• Be responsible for customer product and service standards.Benefits:• Execute quality store operations.Additional Information:• Operate cash register and handle cash...

  • Customer Service Representative

    3 days ago

    Houghton, Michigan, United States Goodwill Industries of Northern WI and Upper MI Full time

    Goodwill Industries of Northern Wisconsin and Upper Michigan is seeking a Part-Time Cashier to support our team in a dynamic retail environment.Key Responsibilities:Greet and assist customers with a positive and welcoming attitude.Operate the point-of-sale system efficiently and accurately.Perform light cleaning tasks to maintain a clean and organized...

  • Customer Service Representative

    3 days ago

    Houghton Lake, United States Rustman Agency Full time

    Unlock Your Potential in Financial ServicesWe are seeking passionate individuals to join our dynamic insurance team at Rustman Agency. As a Customer Service And Sales Support Representative, you will play a crucial role in providing top-notch coverage and exceptional service to our clients.Key Responsibilities:Provide life insurance information and quotes to...

  • Customer Service Representative

    3 days ago

    Houghton, MI, United States Jimmy John Full time

    In-shop team members at Jimmy John's are responsible for delivering exceptional customer experiences. They greet customers, take orders, and execute sandwiches with precision and speed, maintaining the highest standards of sanitation and quality.Key Responsibilities:Takes phone orders and completes delivery tickets in a timely and courteous manner.Delivers...

  • Wireless Sales Representative

    2 days ago

    Houghton, MI, United States OSL Retail Services Full time

    Unlock Your Earning PotentialAs a Wireless Sales Representative at OSL Retail Services, you'll have the opportunity to earn unlimited commissions on top of your $14/hour base pay. With a competitive salary, monthly bonuses, and comprehensive insurance, you'll be well-compensated for your hard work.Deliver Exceptional Customer ServiceYou'll be responsible for...

  • Wireless Sales Representative

    2 months ago

    Houghton, Michigan, United States OSL Retail Services Inc Full time

    Job DescriptionOverviewWireless Sales Associate (Mobile Expert)About UsOSL Retail Services Inc. is a dynamic, people-driven company providing outsourced sales services for some of North America's biggest Fortune 500 companies. We hire passionate individuals looking for their next big career challenge. Our culture is our foundation. Passionate employees,...

  • Deli Clerk

    1 week ago

    Houghton, MI, United States Tadych's Marketplace Foods Full time

    Job Summary:We are seeking a part-time Deli Clerk to join our team at Tadych's Marketplace Foods. As a Deli Clerk, you will be responsible for providing exceptional customer service to our guests by creating a fun and friendly atmosphere and actively engaging guests through product samples and suggestive selling.Key Responsibilities: Slice, weigh, package,...

  • Customer Service Team Lead/Assistant Team Leader

    1 week ago

    Houghton, Michigan, United States Goodwill Industries of Northern WI and Upper MI Full time

    Goodwill Industries of Northern Wisconsin and Upper Michigan is seeking a Customer Service Team Lead/Assistant Team Leader to assist with retail operations in Houghton, MI.Key responsibilities include:Assisting with hiring, training, and developing team membersOperating the store according to budgetEnsuring proper handling and processing of donationsOrdering...

  • Domino's Pizza Delivery Driver

    1 week ago

    Houghton, Michigan, United States Domino's Franchise Full time

    Job SummaryWe are seeking a part-time Delivery Driver to join our team at Domino's Franchise. As a Delivery Driver, you will be responsible for delivering our delicious food and drink products to customers in a safe and timely manner.Key ResponsibilitiesDeliver food and drink products to customers in a safe and timely mannerTake customer orders over the...

  • Janitorial Associate

    2 weeks ago

    Houghton, Michigan, United States SpartanNash Full time

    Job Title: Janitorial AssociateAt SpartanNash, we strive to deliver exceptional customer experiences through our commitment to Operational Excellence and Insights that Drive Solutions. As a Janitorial Associate, you will play a vital role in maintaining the cleanliness and organization of our store, ensuring a positive and safe environment for our customers...

  • Janitorial Associate

    2 days ago

    Houghton, Michigan, United States SpartanNash Full time

    At SpartanNash, we strive to deliver exceptional customer experiences through our commitment to operational excellence and people-first culture. As a key member of our team, you will play a vital role in maintaining a clean and safe environment for our customers and associates.Key Responsibilities:Ensure common areas of the store are clean and serviceable...

  • Cashier

    2 months ago

    Houghton, United States SpartanNash Full time

    At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, "I can't live without them." Our SpartanNash family of Associates is 17,000 strong,...

Customer Experience Representative

3 months ago

Houghton, United States Enterprise Mobility Inc Full time
Overview

Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.

We are a multi-billion dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.

Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.

National and Alamo has an exciting opportunity for a Customer Experience Representative (CXR). The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.

  • Hourly rate of $18.00/hour with bonus incentives
  • Apart from religious observation, must be able to work varying shifts, including days, evenings,weekends and holidays
  • This position is located at the Houghton County Memorial Airport in Calumet, MI 49913.
Responsibilities
  • Meet and greet customers in a professional, friendly, and timely manner
  • Working Multiple Rental Checkpoints including: Counter (, Exit Booth(Processing Rental Agreements and Ensuring correct informationon Rental Agreements, Return Lane(Processing Rental Returns and ensuring Customer satisfaction)
  • Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrades, fuel options and other additional equipment
  • Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information
  • Answer incoming calls for reservations, rate quotes, general questions, provide information and resolution for customers, other branches, and other vendors
  • Place outgoing calls for callback management, and miscellaneous calls as assigned
  • Assist to assess condition of rental upon return
  • Notify Management of any known customer problems
  • Notify Management of any known vehicle problems and any required vehicle maintenance
  • Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training

Equal Opportunity Employer/Disability/Veterans

Qualifications
  • Must be at least 18 years old
  • High School Diploma or G.E.D. required
  • Must have a minimum of 2 years of customer service or sales experience in retail, guest services, or administrative support
  • Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI).
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • Apart from religious observation, must be able to work the following schedule: Wed and Thurs 10am-4pm & Sat and Sun 10am-4pm