Customer Service Team Lead/Assistant Team Leader

21 hours ago


Houghton, Michigan, United States Goodwill Industries of Northern WI and Upper MI Full time

Goodwill Industries of Northern Wisconsin and Upper Michigan is seeking a Customer Service Team Lead/Assistant Team Leader to assist with retail operations in Houghton, MI.

Key responsibilities include:

  • Assisting with hiring, training, and developing team members
  • Operating the store according to budget
  • Ensuring proper handling and processing of donations
  • Ordering and maintaining store supplies
  • Completing regular reports and inspections

Requirements:

  • High School Diploma or GED
  • Retail work experience required
  • Experience in a management/supervisory retail setting preferred
  • Ability to work evenings, weekends, and some holidays

Goodwill Industries offers a dynamic work culture, a comprehensive benefit package, and opportunities for advancement.


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