Current jobs related to Customer Support Associate, Bilingual Spanish - Hawthorne - SPACE EXPLORATION TECHNOLOGIES CORP
-
Hawthorne, California, United States SpaceX Full timeCustomer Support Associate, Bilingual SwedishAt SpaceX, we're pushing the boundaries of space technology and exploration. As a Customer Support Associate, Bilingual Swedish, you'll play a critical role in ensuring our customers have an exceptional experience with our Starlink satellite constellation.Key Responsibilities:Triage and resolve customer issues...
-
Customer Support Associate, Bilingual
2 weeks ago
Hawthorne, California, United States SpaceX Full timeJoin SpaceX's Mission to the StarsAt SpaceX, we're pushing the boundaries of space exploration and development. As a Customer Support Associate, Bilingual, you'll be a key member of our team, helping customers navigate the complexities of our satellite constellation and ensuring they have an exceptional experience.Key Responsibilities:Triage and resolve...
-
Customer Support Associate, Bilingual Dutch
5 days ago
Hawthorne, California, United States SpaceX Full timeCustomer Support Associate, Bilingual DutchAt SpaceX, we're pushing the boundaries of space technology to make humanity a multi-planetary species. As a Customer Support Associate, you'll be a key part of our team, ensuring our customers have an exceptional experience with our Starlink satellite constellation.Key Responsibilities:Triage and resolve customer...
-
Hawthorne, United States Space Exploration Technologies Corporation Full timeStarlink, a revolutionary satellite constellation, will deliver low-latency broadband internet worldwide. As an early member of the Starlink Customer Support team, you will be the face of Starlink to customers, ensuring they have an exceptional exper Support, Bilingual, Associate, Technical Support, Customer Service, Technology, Retail, Customer
-
Customer Support Associate, Bilingual
5 days ago
Hawthorne, California, United States SpaceX Full timeJob SummarySpaceX is seeking a highly skilled and multilingual Customer Support Associate to join our team. As a Customer Support Associate, you will be the face of SpaceX to our customers, ensuring they have an exceptional overall experience.Key ResponsibilitiesTriage and resolve customer issues across multiple channels, providing technical support to...
-
Customer Support Associate, Bilingual German
5 days ago
Hawthorne, California, United States Space Exploration Technologies Corporation Full timeAt Space Exploration Technologies Corporation, we're revolutionizing the way people access the internet with our Starlink satellite constellation. As a Customer Support Associate, Bilingual German, you'll be part of our early team, ensuring customers have an exceptional experience with our low-latency broadband internet service. Your role will involve...
-
Hawthorne, United States Space Exploration Technologies Corporation Full timeStarlink, a revolutionary satellite constellation, will deliver low-latency broadband internet worldwide. As an early member of the Starlink Customer Support team, you will be the face of Starlink to customers, ensuring they have an exceptional exper Associate, Bilingual, Support, Norwegian, Technical Support, Customer Service, Technology, Retail
-
Hawthorne, United States Space Exploration Technologies Corporation Full timeStarlink, a revolutionary satellite constellation, will deliver low-latency broadband internet worldwide. As an early member of the Starlink Customer Support team, you will be the face of Starlink to customers, ensuring they have an exceptional exper Associate, Bilingual, Support, Italian, Technical Support, Customer Service, Technology, Retail
-
Customer Support Associate, Bilingual German
7 days ago
Hawthorne, United States Space Exploration Technologies Corporation Full timeStarlink, a revolutionary satellite constellation, will deliver low-latency broadband internet worldwide. As an early member of the Starlink Customer Support team, you will be the face of Starlink to customers, ensuring they have an exceptional exper Associate, Bilingual, Support, German, Technical Support, Customer Service, Technology, Retail
-
Hawthorne, United States Space Exploration Technologies Corporation Full timeStarlink, a revolutionary satellite constellation, will deliver low-latency broadband internet worldwide. As an early member of the Starlink Customer Support team, you will be the face of Starlink to customers, ensuring they have an exceptional exper Associate, Bilingual, Support, Swedish, Technical Support, Customer Service, Technology, Retail
-
Customer Support Associate, Bilingual Portuguese
18 hours ago
Hawthorne, United States Space Exploration Technologies Corporation Full timeStarlink, a revolutionary satellite constellation, will deliver low-latency broadband internet worldwide. As an early member of the Starlink Customer Support team, you will be the face of Starlink to customers, ensuring they have an exceptional exper Associate, Bilingual, Support, Portuguese, Technical Support, Customer Service, Technology, Retail
-
Bilingual Customer Representative
2 weeks ago
Hawthorne, United States Neo Enterprise Full timeNeo Enterprise, a leading full-service marketing and sales firm in Los Angeles has an exciting opportunity! Due to upcoming large-scale expansion, they are in need of a new Bilingual Customer Representative with fresh ideas. We are an innovative company that is transforming the marketing & advertising industry. We are founded by dedicated people looking...
-
Hawthorne, United States Neo Enterprise Full timeNeo Enterprise, a leading full-service marketing and sales firm in Los Angeles has an exciting opportunity! Due to upcoming large-scale expansion, they are in need of a new Bilingual Customer Service Representative with fresh ideas. We are an innovative company that is transforming the marketing & advertising industry. We are founded by dedicated people...
-
Customer Support Associate
5 days ago
Hawthorne, California, United States VetJobs Full timeCustomer Support AssociateWe are seeking a highly skilled and motivated Customer Support Associate to join our team at VetJobs. As a Customer Support Associate, you will be the face of our company to our customers, ensuring they have an exceptional overall experience.Responsibilities:Triage, troubleshoot, and resolve customer issues across multiple channels...
-
Customer Support Associate
2 weeks ago
Hawthorne, California, United States National Guard Employment Network Full timeCustomer Support AssociateJoin our team as a Customer Support Associate and be the face of Starlink to our customers. As an early member of the Starlink Customer Support team, you will ensure our customers have an exceptional overall experience.Responsibilities:Triage and resolve customer issues across multiple channels (digital, voice, etc.)Be a relentless...
-
Customer Support Associate
2 weeks ago
Hawthorne, California, United States VetJobs Full timeJob Title: Customer Support AssociateAt VetJobs, we're seeking a highly skilled and dedicated Customer Support Associate to join our team. As a key member of our Starlink Customer Support team, you will be responsible for ensuring our customers have an exceptional overall experience.Responsibilities:Triage, troubleshoot, and resolve customer issues across...
-
Customer Support Associate
1 month ago
Hawthorne, California, United States SpaceX Full timeCustomer Support AssociateAt SpaceX, we're looking for a highly skilled and motivated Customer Support Associate to join our team. As a Customer Support Associate, you will be the face of SpaceX to our customers, ensuring they have an exceptional overall experience.Responsibilities:Triage, troubleshoot, and resolve customer issues across multiple channels...
-
Bilingual Call Center Representative
5 days ago
Hawthorne, California, United States Los Angeles Center for Ear Nose Throat and Allergy Full timeJob SummaryAs a Bilingual Call Center Representative at Los Angeles Center for Ear Nose Throat and Allergy, you will be the first point of contact for patients, providing exceptional customer service and ensuring a positive experience. Your role will involve greeting patients, answering inquiries, and verifying insurance information.Key...
-
Hawthorne, California, United States Space Exploration Technologies Corporation Full timeAt Space Exploration Technologies Corporation, we're revolutionizing satellite technology with Starlink, a groundbreaking satellite constellation. As a Customer Support Associate, Bilingual Swedish, you'll be the face of our company to customers, ensuring they have an exceptional experience with our low-latency broadband internet service. Your role will...
-
Medical Assistant
4 weeks ago
Hawthorne, United States MediQuest Full timeJob DescriptionJob DescriptionGrowth potential. Guaranteed interview with client. Benefits Offered: Medical, Vision, Life, Dental, 12 Holidays, 56 hours Sick, 2 weeks’ Vacation!A Full-Service Medical Group is currently seeking a bilingual Vaccinations Medical Assistant with Back Office experience to join their dynamic team.Pay Rate: $19/hrShift: M-F -...
Customer Support Associate, Bilingual Spanish
2 months ago
CUSTOMER SUPPORT ASSOCIATE, BILINGUAL SPANISH (STARLINK) Starlink, a revolutionary satellite constellation, will deliver low-latency broadband internet worldwide. As an early member of the Starlink Customer Support team, you will be the face of Starlink to customers, ensuring they have an exceptional experience. In this role, you will triage, troubleshoot, and resolve customer issues. You will analyze trends, identify gaps, and design simple, effective support interventions that improve the customer’s experience. SpaceX is looking for excellent problem solvers who move quickly and proactively and are obsessed with the success of the customer. This role is ideal for individuals looking to join an early-stage-support team and set the tone for Starlink customer service. RESPONSIBILITIES: Triage and resolve customer issues across multiple channels (digital, voice, etc.) Provide technical support to customers using hardware, software, and network expertise Be a relentless internal advocate for the customer within SpaceX. Understand customer concerns, address them, and ensure their satisfaction Surface product, process, and training issues by pairing quantitative and qualitative methods Collaborate with internal teams to create and improve troubleshooting workflows and identify root causes of issues Create and maintain an internal knowledge base and help center collateral BASIC QUALIFICATIONS: High school diploma or equivalency certificate 1+ years of experience in a front-line customer support role Fluent in Spanish and English PREFERRED SKILLS AND EXPERIENCE: Excellent problem-solving and sleuthing skills Ability to exceed the obvious and available solution, to do whatever it takes to satisfy the customer by being relentless and taking ownership Excellent written and verbal communication skills. Talking with others comes naturally, you derive satisfaction from resolving customer issues, and can distill complex concepts into simple explanations Excellent empathy, active listening, and resiliency skills Strong attention to detail and excellent time management Experience in a training, learning and development, analytics, service design, vendor management, or content management role Demonstrated experience in a high-growth, fast-paced environment Technical aptitude – experience with networking, hardware troubleshooting, software development, etc. Written/verbal business fluency in Spanish and English ADDITIONAL REQUIREMENTS: This is not a remote position and will require relocation if not already local to the Hawthorne, CA area Must be available to work holidays Must be available to work overtime hours and/or weekends as needed Must be available to work 12 hours a day for the following shift: Shift B: Alternating Weekend Schedule: (6AM - 6PM) Friday - Sunday Thursday - Sunday COMPENSATION AND BENEFITS: Pay Range: Customer Support Associate, Bilingual Spanish/Level 1: $24 /hour Customer Support Associate, Bilingual Spanish/Level 2: $25 /hour Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. #J-18808-Ljbffr
