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    2 months ago

    Arizona City, United States The Sherwin-Williams Company Full time

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  • Bilingual Customer Service Specialist

    4 weeks ago

    Arizona City, United States The Sherwin-Williams Company Full time

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  • Customer Service Representative

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  • Customer Care Specialist

    1 month ago

    Miles City, United States City Service Full time

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  • Customer Service Specialist

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    Arizona City, Arizona, United States Delta Mechanical Full time

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  • Customer Service Specialist

    5 days ago

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  • Automotive Service Specialist

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    Tucson, Arizona, United States BRAKEmax Tire & Service Centers Full time

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  • Apparel Customer Service Specialist

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    Panama City, Florida, United States Army & Air Force Exchange Service Full time

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  • Customer Service Specialist

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    Missouri City, United States Staffmark Full time

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  • Customer Engagement Specialist

    6 days ago

    Arizona City, Arizona, United States Cox Communications Full time

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  • Customer Service Specialist

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    Jersey City, New Jersey, United States Encodlelink Full time

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  • Customer Service Representative

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    Arizona City, United States Quipt Home Medical, Corp Full time

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  • Customer Service Specialist

    1 month ago

    Oklahoma City, United States The Sherwin-Williams Company Full time

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...

  • Environmental Services Specialist

    6 days ago

    Arizona City, Arizona, United States Banner Rehabilitation Hospital East Full time

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  • Customer Service Specialist

    5 days ago

    Panama City, United States Planet 13 Full time

    Planet 13 (formerly VidaCann) is proud to be one of the largest, most advanced and sustainable providers of medical cannabis in Florida. Our mission is to help our Florida friends and neighbors live their healthiest lives with our all-natural, sun-grown cannabis products. We are currently looking for a Full-Time Customer Service Specialist to join our...

  • Customer Care Specialist

    1 month ago

    Miles City, United States City Service Full time

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  • Customer Care Specialist

    4 weeks ago

    Miles City, United States City Service Full time

    CityServiceValcon Customer Care Specialist - Temporary Position Miles City, Montana CityServiceValcon, LLC (CSV) was founded in 1932 and has a 90-year history of exemplary customer service. It joined the NorthStar Energy family of companies in March 2022. The company’s mission is to build a safe and balanced environment for its 200 employees while...

  • Customer Service Specialist

    3 months ago

    Grove City, United States FDA News Watch Full time

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  • Logistics/Customer Service Specialist

    2 months ago

    Oklahoma City, United States Fuse3 Solutions Full time

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  • Service Operations Specialist

    6 days ago

    Arizona City, Arizona, United States ORSA Technologies LLC Full time

    At ORSA Technologies LLC, we recognize that every team member plays a crucial role in fulfilling our mission to enhance lives positively. We are dedicated to our core values of financial responsibility, accountability, innovative thinking, collaborative relationships, and fostering an inclusive environment. This commitment is reflected in our unwavering...

Customer Service Specialist

1 month ago

Arizona City, United States Sure Temp Air Full time

SureTemp Air Conditioning 7931 E Pecos Rd, Mesa, AZ 85212. Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT Service Experts Company Perks and Benefits for YOU Generous PTO provided: 20 paid days off within your first year of employment (vacation & national holidays) 25 paid days off after your 2nd year of employment No layoffs during “Slow Season” – due to our extensive customer base, you will never have to worry about not being able to provide for your family year-round Ready to get out of your work truck? We have ample advancement and career-growth opportunities available across the U.S. Hold on to your more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programs We provided wellness program options for free employee medical Company-provided smart phone, tablet, uniform plan, and tool replacement program We’ll make you better at what you do with our internal Training Academy Best-in-class 401(k) Retirement Savings Plan with attractive company matching contributions Company-paid employee Life Insurance with options for YOU and your Family Short-term and Long-term disability insurance options that will protect you and your family if you are unable to work Supplemental benefit programs such as:Legal advice, pet insurance, and health advocacy programs Come join the BEST and the BIGGEST team in HVAC: Service Experts Heating, Air Conditioning, & Plumbing Position Summary: The Customer Service Specialist handles customer service requests, appointment booking, customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one-call resolution. The Customer Service Specialist will be responsible for assisting in day-to-day operation of the Center. This position is for Tuesday through Friday, 10 am - 7 pm and Saturday 8 am - 5 pm. Key Responsibilities: Answers incoming phone calls from customers and assists call or routes call to appropriate person Maintains good customer relations and ensures that all calls meet Service Experts’ standards Handles and resolves a variety of customer concerns, complaints, and questions by phone, email, Chat, (questions may include billing inquires, technician ETA, scheduling issues, and general company product and service questions) Resolves problems by clarifying issues, researching, exploring answers/alternative solutions, implementing solutions, and escalating unresolved issues Maintains customer records by updating account information Accurately dispositions calls in call monitoring software Adheres to CPI compliance regulations when taking payments over the phone Updates capacity planner whenever calls or booked, rescheduled or cancelled Works with Sales and Service Coordinator to improve accuracy in scheduling and speed of response Communicates with customers on the status of service calls Assists with dispatching as needed Continually maintains working knowledge of all company products, services, and promotions Working with dispatch to improve accuracy in scheduling and speed of response Reliable attendance and on-time job performance Performs similar/other duties as needed or assigned Qualifications: High school diploma or equivalent with 1 year experience working in customer service or other customer-facing environment Experience or training the use of computers and related systems in an administrative office environment Must be able to multi-task and work effectively in fast-paced and constantly changing work environment. Must be comfortable switching rapidly between tasks with no loss in efficiency and effectiveness. Excellent customer-service, communication, and interpersonal skills Effective communication skills to communicate with customer and to resolve customer issues, complaints, or concerns Ability to effectively communicate with co-workers and customers in a pleasant, business-like, and customer-focused manner. Ability to communicate with a diverse customer population. Ability to work effectively in both a team and an independent environment Ability to make decisions based on established guidelines and procedures Ability to accept empowerment and to be prepared to make decisions regarding customer satisfaction with confidence Effective organizational and time-management skills. Must be able to prioritize work based on service demands An understanding and knowledge of the HVAC/Refrigeration Industry is an asset

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