Client Service Representative
2 months ago
Find A Location Please enter a street, city, or ZIP code. ** Client Service Representative - Kansas City - Kansas City**
**Job Description**
Client Services Representative (CSR)
Marquee Event Rentals is the premier Event Planning Company. Marquee combines great people and products to provide our customers with more event expertise and the deepest inventory in the industry. Our passionate team of experts are 100% committed to ensure client satisfaction every day, every event.
Position Summary:
A critical arm of the Marquee Sales Organization, the Client Service Representative will work on a team tasked with the qualification of leads, development of quotes, outbound marketing calls and accurate capture of key customer data. In a high volume environment, the ability to multi task and prioritize projects is crucial to success. CSRs must ensure attention to detail is prioritized. Reporting to the Director; Client Services, CSRs are responsible for approximately 50% of Marquee Event Rentals order volume.
Position Responsibilities:
This list is not a comprehensive listing of all functions and tasks performed by positions in this class. It does not imply that all positions within the class perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned.
CSRs will be primarily responsible transactional clients and orders and would receive training and scripted guidance for the outlined responsibilities:
Field incoming calls/emails including:
- General inquiries to be assisted or directed to appropriate department, location, or salesperson at Marquee
- New customer requests (those not assigned to a rep, or with an pre-existing order in the system)
- Existing Client Services account requests (transactional clients who do not require a dedicated Account Executive)
- Existing account inquiries to be directed to assigned Account Executive
Field web leads and either close businesses or elevate to Director of Client Services
Manage after-hours phone and email leads
Elevate and direct leads that require more attention or relationship building
Ensure accurate information is recorded in CRM
Work with the local teams at each location to schedule showroom visits or sample viewings
Follow appropriate process for bid/order review in each local market
Utilize all available systems to properly communicate important order details or special circumstances to local operations
Complete periodic inventory of accounts and work with the Client Service Director to transition any accounts that need further development
**Job ID**
CSRKC01172022
**Dept**
Sales
**Recruiter Contact**
Amanda Johnson
**Recruiter Email**
Careers@marqueerents.com
-
Client Services Representative
3 weeks ago
Kansas City, United States Miller Management Systems Full timeMiller Management is hiring a part-time Client Services Representative to service our ever-growing non-profit client base. The ideal candidate will be a detail-oriented problem solver with great customer service skills and a heart for serving others. Our mission is to provide Expertise that brings Clarity to finances enabling leadership to have Confidence in...
-
Client Services Representative
3 weeks ago
Kansas City, United States American Century Investment Services, Inc. Full timeOur Firm American Century Investments® is a leading global asset manager focused on delivering investment results and building long-term client relationships while supporting research that can improve human health and save lives. Founded in 1958, the firm's 1,400 employees serve financial professionals, institutions, corporations, and individual investors,...
-
Client Services Representative
4 weeks ago
Kansas City, United States American Century Investment Services, Inc. Full timeOur Firm American Century Investments® is a leading global asset manager focused on delivering investment results and building long-term client relationships while supporting research that can improve human health and save lives. Founded in 1958, the firm's 1,400 employees serve financial professionals, institutions, corporations, and individual investors,...
-
Senior Client Services Representative
3 weeks ago
Kansas City, United States Insight Global Full timeAn employer is looking to add a Senior Client Service Representative to their team. This person will be responsible for developing trusted, consultative relationships with key clients through superior post-sale customer service. In addition to managing client communications, Senior CSRs act as the accounts project manager, working closely with Sales and...
-
eMRO Client Services Representative
3 weeks ago
Kansas City, United States Abbott Laboratories company Full timeeMRO Client Services Representative Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to: Career development with an international company where you can grow the career you dream of. Free medical coverage for employees* via the Health...
-
eMRO Client Services Representative
3 months ago
Kansas City, United States Abbott Laboratories company Full timeAbbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries. eMRO...
-
eMRO Client Services Representative
2 months ago
Kansas City, United States Abbott Laboratories Full timeeMRO Client Services RepresentativeWorking at AbbottAt Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. Youâll also have access to:Career development with an international company where you can grow the career you dream of.Free medical coverage for employees* via the Health...
-
Client Support Representative
2 weeks ago
Miles City, Montana, United States City Service Full timeJoin the team at CITYSERVICE VALCON as a Client Support Representative. This role is essential in delivering outstanding customer service while upholding a professional image within the organization. This is a full-time, temporary position designed to last for several months, offering a competitive wage. Key Responsibilities:As a Client Support...
-
Client Services Representative
10 hours ago
Kansas City, Missouri, United States American Century Investment Services, Inc. Full timeAbout the RoleWe are seeking a highly skilled Client Services Representative to join our team at American Century Investments Services, Inc. This individual will be responsible for facilitating positive interactions with our internal and external clients by providing exceptional transactional and service excellence.Key ResponsibilitiesInterpret and complete...
-
Client Service Representative
2 weeks ago
Kansas City, Missouri, United States Country Club Bank Full timeKey Responsibilities:Exhibits dedication, reliability, and respect for team dynamics through consistent attendance and adherence to the agreed-upon schedule.Maintains a professional demeanor in appearance, communication, and focus.May require travel to various financial centers within designated regions.Welcomes and assists clients upon their arrival at the...
-
Client Service Representative
3 weeks ago
Columbia City, United States ECI Management Full time $42,000 - $47,000Job DescriptionJob DescriptionEthereal Consulting delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Client Service Representative role to help us...
-
Client Services Coordinator
2 weeks ago
Kansas City, Kansas, United States Foresters Financial Full timePosition Overview:As a Client Services Coordinator, you will play a crucial role in supporting the Financial Services Representative's operations by providing essential administrative assistance while enhancing the overall client experience.Key Responsibilities:Serve as a primary point of contact between the representative and clients, tailoring support...
-
Client Support Representative
2 weeks ago
Miles City, Montana, United States City Service Full timeAbout CityServiceValconCityServiceValcon, LLC (CSV) has a rich legacy dating back to 1932, renowned for its exceptional client service. As part of the NorthStar Energy family since March 2022, our mission is to foster a secure and balanced workplace for our 200 employees while delivering innovative and high-quality products to our clientele.We are a leading...
-
Client Service Representative
2 months ago
Cooper City, United States VCA Animal Hospitals Full timeClient Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement – your pet’s health is our top priority and excellent service is our goal – very seriously.With every opportunity, we aim to exceed each pet owner’s expectations. We’re looking for a...
-
Client Services Representative
3 weeks ago
Oklahoma City, United States Booking with Brooke Full timeWe are seeking a dedicated and enthusiastic Virtual Client Services Representative to join our dynamic team. This allows you to work from the comfort of your home while providing exceptional service to our clients. The role involves managing travel arrangements, addressing client inquiries, and ensuring a seamless travel experience. Key...
-
Client Service Representative
5 months ago
Park City, United States Beale's Best LLC Full timeJob DescriptionJob DescriptionJob Duties Client Service RepresentativeOur expectation is for a client Service representative is to be the joyful face of the Bark City Veterinary SpecialistsEnthusiasm is the key to this positionDeep desire to coordinate and achieve Client satisfactionDesire to maintain smooth communication between client and clinician for...
-
Client Service Representative
2 months ago
Jersey City, United States New York Life Full time**Client Service Representative** * **Please wait...** **Location:** Jersey City, NJ, US When you join New York Life, youre joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. Youll have the opportunity to...
-
eMRO Client Services Representative
3 months ago
Kansas City, United States Abbott Laboratories company Full timeAbbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.eMRO Client...
-
eMRO Client Services Representative
3 months ago
Kansas City, United States Abbott Full timeThe Opportunity Under the supervision of the eMRO Client Service Manager, interface with Alere eScreen MRO vendors to provide administrative support for the medical review process. Communicate with clients, donors, labs, and clinicians to handle drug test inquiries. Perform daily call center and administrative activities related to drug testing...
-
Client Services Representative
2 weeks ago
Kansas City, United States DiPasquale Moore Full time $17 - $19Job DescriptionJob DescriptionREQUIREMENTS: High School Diploma or GED; Punctual with strong attendance history “MIKE’S GOT THIS!” – DiPasquale Moore is a premier personal injury law firm headquartered in the heart of Kansas City, Missouri. Founded in 2013 by Mike DiPasquale and Jason Moore, DM Law’s growth stems from the professional and...