Patient Service Representative

3 weeks ago

South Windsor, United States Hartford Healthcare Full time

Description Job Schedule: Per Diem Standard Hours: 1 Job Shift: Shift 1 Shift Details: Variable during the hours of operation, 7am to 7pm Work where every moment matters.Every day, almost 20,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network. Hartford HealthCare Rehabilitation Network is the premier rehabilitation provider in Connecticut. We provide rehabilitation services across the continuum - acute care hospitals, long term care facilities, sub-acute rehabilitation, homecare, outpatient centers, and in community settings such as senior centers, work sites, and schools and colleges. We offer over 30 outpatient locations with a variety of specialists, including oncology, women’s health, sports medicine, physical therapy, occupational therapy and speech language, we are known for our commitment to high quality, customer focused outcomes. Position Description This per diem position will cover our Outpatient Rehab locations in Vernon, Manchester and South Windsor. The Patient Service Representative is responsible for providing professional customer service to ensure operational efficiency and promote a positive patient experience. Responsible for Patient Scheduling, Pre-Registration, Registration, Insurance Verification, Insurance Authorization, and ensures patients have been cleared for Rehab Outpatient office visits. The Patient Service Representative performs a variety of secretarial, billing and clerical duties to include: utilizing the electronic medical record (EMR) to schedule follow up and specialty appointments and process patient charges, coordinating referrals, preparing the proper paperwork and collecting pertinent patient information, answering phones, performing other related duties as assigned. Provides administrative support to the office staff. Requires understanding of Rehab procedures, and patient history requirements for Rehab procedures. Responsibilities · Greets and registers arriving patients, completes registration forms and verifies insurance · Answers incoming calls, evaluates priority, and directs calls according to the urgency and subject matter · Provides information to new patients prior to visit in accordance with department policies, and enters / updates patient demographics · Collects co-payments and office charges as needed and explains office payment billing policies to patients · Schedules new patient appointments, and informs patients of essential preparation requirements prior to visit (referrals, medical reports, etc.) · Schedules follow-up appointments and completes the necessary requisition forms and pre-cert exams · Defines and resolves patient/clinician issues/problems, bringing concerns to team lead or manager as necessary · Reconciles billing and co-pays; refers payment and insurance problems to Billing Department · Keeps and maintains inventory of office or clinical supplies; maintains an orderly reception · Provides back-up support to other front desk staff and performs other related duties in support of efficient operations of the site · Collaborates with colleagues throughout the system to improve processes, workflow, outcomes, and patient experience Qualifications · High school diploma or equivalent required; Associates' or Bachelor’s degree in a clinical or business field preferred. · 1-2 years in medical or healthcare office; knowledge of healthcare terminology, insurance authorization, and benefits. · Proficiency in healthcare terminology and billing practices, experience with obtaining authorization and benefits · Bilingual (highly preferred) We take great care of careers. With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this isyour moment.

  • Patient Services Representative

    2 days ago

    South Burlington, United States Community Health Centers Full time

    Community Health Centers is hiring full time Patient Services Representatives to join the team at CHC - Riverside, and CHC - South End in Burlington, VT. We are also seeking part time (20 hr/week) and per diem Patient Services Representative to join the team at CHC - Riverside. The Patient Services Representative is the face of the Community Health Centers!...

  • Patient Services Representative

    1 week ago

    South Burlington, United States Community Health Centers Full time

    Community Health Centers is hiring full time Patient Services Representatives to join the team at CHC - Riverside, and CHC - South End in Burlington, VT. We are also seeking part time (20 hr/week) and per diem Patient Services Representative to join the team at CHC - Riverside.The Patient Services Representative is the face of the Community Health Centers!...

  • Patient Service Representative

    3 weeks ago

    South Bend, United States HealthLinc Full time

    **Patient Service Representative** **Department:** Administration **Location:** South Bend, IN Benefit Highlights: * Low Health Insurance Premiums! * Retirement Plan with a company match! * Life Insurance * Generous (Paid Time Off) PTO and Holiday Pay! For more, see our website: As a Patient Service Representative, you will be checking patients in and out...

  • Patient Services Representative

    1 week ago

    South Bend, United States ADVENT Full time

    Envision a place where you thrive. Envision an organization that believes in you as much as you believe in them. A place where your work has meaning. At ADVENT, you can have just that.ADVENT embraces those who seek more and demand excellence from themselves and their employer. We invite you to be challenged, to challenge, and to embark on a journey where...

  • Patient Services Representative

    3 weeks ago

    South Bend, United States ADVENT Full time

    Job DescriptionJob DescriptionDescription:Envision a place where you thrive. Envision an organization that believes in you as much as you believe in them. A place where your work has meaning. At ADVENT, you can have just that.ADVENT embraces those who seek more and demand excellence from themselves and their employer. We invite you to be challenged, to...

  • Patient Services Representative

    2 days ago

    South Bend, IN, United States ADVENT Full time

    Envision a place where you thrive. Envision an organization that believes in you as much as you believe in them. A place where your work has meaning. At ADVENT, you can have just that. ADVENT embraces those who seek more and demand excellence from themselves and their employer. We invite you to be challenged, to challenge, and to embark on a journey where...

  • PATIENT SERVICES REPRESENTATIVE

    5 days ago

    South Bend, IN 46635, USA, United States ADVENT Full time

    Job Type Full-timeDescriptionEnvision a place where you thrive. Envision an organization that believes in you as much as you believe in them. A place where your work has meaning. At ADVENT, you can have just that.ADVENT embraces those who seek more and demand excellence from themselves and their employer. We invite you to be challenged, to challenge, and to...

  • PATIENT SERVICE REPRESENTATIVE

    5 days ago

    Windsor, CT 06095, USA, United States Hartford HealthCare Full time

    Work where*every moment matters*. Every day, almost 20,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network. Hartford HealthCare Rehabilitation Network is the premier rehabilitation provider in...

  • Patient Service Representative

    1 week ago

    South Bend, United States Beacon Health System Full time

    Reports to the Manager or Director. Is responsible for the coordination of services for patients at the assigned clinic or site, which includes registration, admitting and discharging patients, scheduling of all new and existing patients, coordinating patients with providers' schedules, contacting payors for authorization/documentation/pre-certification,...

  • Patient Service Representative

    2 days ago

    South Bend, United States Beacon Health System Full time

    Reports to the Manager or Director. Is responsible for the coordination of services for patients at the assigned clinic or site, which includes registration, admitting and discharging patients, scheduling of all new and existing patients, coordinating patients with providers' schedules, contacting payors for authorization/documentation/pre-certification,...

  • Patient Services Representative

    2 days ago

    South Bend, IN, United States ADVENT Full time

    We’re not what you typically find in healthcare. We know we’re not for everyone and don’t claim to be perfect but our commitment to improvement is unwavering. How you will make an impact as a Patient Services Representative: The Patient Services Representative is the face of ADVENT and interacts with patients at various stages of their treatment...

  • Call Center Representative

    2 weeks ago

    South Windsor, United States Coburn Technologies, Inc. Full time

    The Call Center Representative serves as the initial point of contact for all incoming calls, emails and web chat inquiries for Coburn Technologies. The call center receives, responds to, and resolves all customer inquiries regarding service-related Call Center, Representative, Customer Experience, Technical Support, Manufacturing, Technology

  • Phone Patient Service Representative

    1 week ago

    South Bend, United States The South Bend Clinic Full time

    OverviewDepartment: Central Scheduling Location: Eddy Street Campus; 211 N Eddy Street, South Bend, IN 46617 Hours: Full Time; Hours: Monday-Friday 8:00 am - 5:00 pm Good enough isn't for us. The South Bend Clinic's team members show up every day driven to exceed expectations. We see and support the remarkable in every person within and beyond the walls of...

  • Phone Patient Service Representative

    2 days ago

    South Bend, United States The South Bend Clinic Full time

    OverviewDepartment: Central Scheduling Location: Eddy Street Campus; 211 N Eddy Street, South Bend, IN 46617 Hours: Full Time; Hours: Monday-Friday 8:00 am - 5:00 pm Good enough isn't for us. The South Bend Clinic's team members show up every day driven to exceed expectations. We see and support the remarkable in every person within and beyond the walls of...

  • Patient Service Representative

    2 weeks ago

    South Portland, United States Maine Medical Center Full time

    Summary Position Summary The patient service representative (PSR) will greet patients in a friendly and courteous manner, answer telephones, schedule appointments, and perform other overall general office duties as assigned. The PSR will also collect, verify, enter, and monitor patient data while complying with the federal, state and MaineHealth...

  • PATIENT SERVICE REPRESENTATIVE

    5 days ago

    South Bend, IN 46601, USA, United States Beacon Health System Full time

    Full-time615 N. Michigan StreetClericalDayReports to the Manager or Director. Is responsible for the coordination of services for patients at the assigned clinic or site, which includes: admitting and discharging patients, contacting third-party payers for authorization/documentation/pre-certification, copying patient records and billing and scheduling new...

  • Client Service Representative

    2 weeks ago

    New Windsor, United States VCA Animal Hospitals, Inc. Full time

    Client Service Representative. Are you looking to join a team that values your ability to make personal connections? Are you eager to provide a compassionate first contact to pet parents in need? Do you want to advance your skills in a supportive env Client Service, Representative, Service, Client, Animal Care, Retail

  • Phone Patient Service Representative

    2 weeks ago

    South Bend, Indiana, United States The South Bend Clinic Full time

    Overview: Department: Central Scheduling   Location: Eddy Street Campus; 211 N Eddy Street, South Bend, IN 46617   Hours: Full Time; Hours: Monday-Friday 8:00 am - 5:00 pm   Good enough isn’t for us. The South Bend Clinic's team members show up every day driven to exceed expectations. We see and support the remarkable in every person within and...

  • Patient Service Representative Float

    2 days ago

    South Bend, Indiana, United States The South Bend Clinic Full time

    Overview: Department: Central Scheduling   Location: *Float Role   Hours: Full Time; Hours: Monday-Friday 8:00 am - 5:00 pm   Good enough isn’t for us. The South Bend Clinic's team members show up every day driven to exceed expectations. We see and support the remarkable in every person within and beyond the walls of our work. The South Bend...

  • Phone Patient Service Representative

    2 weeks ago

    South Bend, Indiana, United States The South Bend Clinic Full time

    Overview: Department: Central Scheduling    Location: Eddy Street Campus; 211 N. Eddy Street, South Bend, IN 46617   Hours: Full Time; Hours: Monday-Friday 8:00 am - 5:00 pm   Good enough isn’t for us. The South Bend Clinic's team members show up every day driven to exceed expectations. We see and support the remarkable in every person within and...