Bilingual Spanish Customer Service Representative

4 months ago


Austin, United States Staff My Agency Full time

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Bilingual Spanish Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required.

We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities include but not limited to:

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverage, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
  • Base Salary
  • Competitive Commissions
  • Travel Bonus
  • Paid Time Off (vacation and personal/sick days)
  • Medical/Dental/Vision
  • Life and Short-Term Disability Benefit
  • Growth potential/Opportunity for advancement within my office
Requirements:
  • Property & Casualty license (required)
  • Life and Health license (must be able to obtain)
  • Bilingual English/Spanish required
  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Organizational skills
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Able to learn computer functions
  • Pride in getting work done accurately and timely
  • Ability to work in a team environment
  • Ability to multi-task
  • Provide timely and thorough activity reports to agent
  • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

  • Austin, Texas, United States Staff My Agency Full time

    Customer Service Representative - Spanish LanguageWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Spanish Language. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, utilizing your excellent communication skills and...


  • Austin, Texas, United States Collabera Full time

    Job SummaryWe are seeking a highly skilled and bilingual Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues that may arise.ResponsibilitiesRespond to customer inquiries in a prompt and...


  • Austin, Texas, United States Staff My Agency Full time

    Are you a customer-focused professional looking to grow your career in a dynamic and supportive environment? We're seeking a talented Bilingual Spanish Service Representative to join our team at State Farm Agency in Austin, TX. As a key member of our team, you'll play a vital role in delivering exceptional customer service and building strong relationships...


  • Austin, Texas, United States Roberto Montero - State Farm Agency Full time

    Job DescriptionRoberto Montero - State Farm Agency is seeking a talented professional to fill the role of Bilingual Spanish Customer Service Representative. This entry-level position focuses on delivering high-quality customer service with opportunities for growth in a well-established State Farm Agency.This role involves providing prompt, accurate, and...


  • Austin, Texas, United States Collabera Full time

    Job OverviewCollabera is seeking a highly skilled and bilingual Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to clients in English and Spanish, resolving issues, and documenting all encounters in clear and concise online logs.ResponsibilitiesProvide...


  • Austin, Texas, United States Staff My Agency Full time

    Bilingual Spanish Service RepresentativeAt Staff My Agency, we're seeking a talented and caring professional to join our team as a Bilingual Spanish Service Representative. This entry-level position focuses on delivering high-quality customer service with opportunities for growth in a well-established agency.Key Responsibilities:Provide exceptional customer...


  • Austin, Texas, United States Staff My Agency Full time

    Job Title: Bilingual Spanish Service RepresentativeStaff My Agency is seeking a talented and caring professional to join our team as a Bilingual Spanish Service Representative. This is an entry-level position focused on delivering high-quality customer service with potential for growth in a well-established agency.Key Responsibilities:Provide prompt,...


  • Austin, United States Staff My Agency Full time

    Robert Jennings - State Farm Agency, located in South Austin (TX) has an immediate opening for a Bilingual (Spanish/English) Insurance Customer Service Representative. Must have an active Property and Casualty license. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer...


  • Austin, Texas, United States Collabera Full time

    Job OverviewCollabera is seeking a highly skilled Customer Service Representative Bilingual to join our team. As a key member of our customer support team, you will provide exceptional service to our clients, ensuring their needs are met and exceeded.ResponsibilitiesProvide unbiased assistance to clients with questions regarding eligibility, medical claims...


  • Austin, Texas, United States Collabera Full time

    Job SummaryWe are seeking a highly skilled and bilingual Customer Service Representative to join our team at Collabera. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, responding to their inquiries, and resolving any issues that may arise.Key Responsibilities:Provide bilingual support to...


  • Austin, Texas, United States BCforward Full time

    Job Summary:BCforward is seeking a highly skilled Customer Service Representative Bilingual to provide exceptional support to Medicaid clients in English and Spanish.Key Responsibilities:• Provide unbiased assistance to clients with questions regarding eligibility, medical claims status, and other program questions in English and Spanish.• Assist with...


  • Austin, United States iA American Warranty Group, Inc. Full time

    Job Description Do you have call center or customer service experience and an interest in insurance or the automotive industry? As our Customer Service Representative, you'll assist our customers by processing cancellations for our automotive warranty products. How we'll take care of you: we provide training! We also provide a comprehensive benefits package...


  • Austin, Texas, United States CVS Health Full time

    Customer Service Representative Opportunity at CVS HealthWe are seeking a highly skilled and bilingual Customer Service Representative to join our team at CVS Health. As a key member of our customer service team, you will play a critical role in providing exceptional service to our customers, promoting a positive team environment, and driving process...


  • Austin, Texas, United States Collabera Full time

    Job DescriptionWe are seeking a highly skilled Bilingual Customer Service Representative to join our team at Collabera. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, responding to their inquiries, and resolving any issues that may arise.Responsibilities:Respond to phone inquiries from...


  • Austin, Texas, United States BCForward Full time

    Job SummaryWe are seeking a highly skilled and bilingual Customer Service Representative to join our team at BCforward. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to phone inquiries, and resolving issues in a prompt and courteous manner.Key Responsibilities:Provide...


  • Austin, Texas, United States MAXIMUS Full time

    Job SummaryWe are seeking a highly skilled Bilingual Customer Service Representative to join our team at MAXIMUS. The ideal candidate will be fluent in English and Spanish, with excellent communication and problem-solving skills.Key ResponsibilitiesProvide customer care and enrollment services via telephone, IVR, and web-based portals.Interact with customers...


  • Austin, Texas, United States Bob Jennings State Farm Insurance Full time

    Job OpportunityWe are seeking a highly motivated and bilingual (Spanish/English) Insurance Customer Service Representative to join our team at Bob Jennings State Farm Insurance. As a key member of our team, you will be responsible for providing exceptional customer service, developing leads, and marketing insurance products and services.Key...


  • Austin, Texas, United States Staff My Agency Full time

    Job Title: Bilingual Insurance Customer ServiceWe are seeking a highly motivated and customer-focused Bilingual Insurance Customer Service Representative to join our team at Staff My Agency.About the Role:This is an exciting opportunity for a bilingual professional to work in a fast-paced environment, helping our business grow through value-based...


  • Austin, Texas, United States Call Center Haven Full time

    Job Title: Bilingual Customer Service RepresentativeWe are seeking a highly motivated and experienced bilingual (English & Spanish) individual to join our team as a Remote Customer Service Representative. As a key member of our Call Center Haven team, you will be responsible for handling inbound and outbound calls, providing exceptional customer service, and...


  • Austin, United States Procore Technologies Full time

    **Bilingual (Spanish) Customer Support Representative** * Austin, TX * Employees can work remotely * Full-time **Job Description** **Bilingual (Spanish) Customer Support Representative (CSR)** to join Procores journey to revolutionize construction. As a **CSR**, youll utilize your strong problem-solving and people skills to help save our customers time and...