Customer Service Representative
3 weeks ago
Description
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Customer Service Representative
Contract: Austin, Texas, US
Salary: $22.00 Per Hour
Job Code: 355062
End Date: 2024-11-17
Days Left: 2 hours left
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Detailed Job Description:
Title: Bilingual Customer Service Representative (English and Spanish)
Location: AUSTIN, TX, 78727
Role: 100% Onsite
Duration:11 Months
Client: Healthcare
Responsibilities:
- Respond to phone inquiries from Medicaid clients in a prompt, courteous, and concise manner
- Assist with problem resolution as needed
- Document all interactions in clear and concise online logs
- Transfer callers to other Call Center units when necessary
- Meet individual performance standards and metrics
- Perform other duties as assigned by management
- Maintain strict attendance and performance requirements
- High school diploma or equivalent
- Strong communication skills
- Customer service experience preferred
- Proficient in English and Spanish
- Customer Service Representative
- CSR
- Inbound Calling
- Outbound Calling
- Health Care
- Medicad
- Spanish
- Recruiter
- Phone
- Sneha Samanta
- sneha.samanta@collabera.com
Apply Now
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