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Client Specialist
1 month ago
We are seeking an enthusiastic and customer-focused Client Specialist to join our Deposit Services team in Orono. In this role, you will serve as the face of the bank as the initial welcoming contact for clients and provides superior customer service while processing client requests in person, by phone or email in a positive professional environment. Hours: Monday through Friday from 8:15 AM to 4:45 PM ***No weekends*** RESPONSIBILITIES: Accurately process routine financial transactions including check cashing, deposits, withdrawals, transfers, and loan payments through Integrated Teller processing system Greet all clients, answer phone calls, monitor client services inbox promptly and access client information as requested to ensure a positive client experience Ensure client identity verification procedure is followed with each client request Balance assigned Integrated Teller role, cash recycler, and vault inventory in accordance with procedures Ensure all required documentation is completed for all transactions Complete suspicious activity incidents and process client fraud requests timely in conjunction with the Deposit Operations department Sort, distribute, and process returned mail Assist with scanning of documentation into internal systems such as Accu Positively represent the bank in all interactions with clients, coworkers, and vendors Maintain conference rooms, kitchen and front desk and ensure adequate supplies are available Adhere to the bank’s policies, procedures, security requirements and government regulations including (but not limited to) BSA Participate in on-going training to enhance knowledge of banking and keep abreast of new and/or changes in regulations QUALIFICATIONS: Outstanding interpersonal and communication skills Prior retail or customer service experience Professional, friendly demeanor Proficient with Microsoft Word, Excel, Outlook, and PowerPoint Knowledge of ITI and Integrated Teller a plus ABOUT BRIDGEWATER BANK: Picture yourself at one of the Twin Cities’ best places to work, surrounded by people who challenge you, support you, and inspire you to be your best. Welcome to Bridgewater Bank. We’re on a mission to be the finest entrepreneurial bank in the Twin Cities. Like true entrepreneurs, we run fast and lean. We are in constant evolution and the runway for personal and professional growth is long. People are our strength, and that’s why we’ve created and sustained an award-winning culture that promotes growth and celebrates the big and little wins along the way. At the end of the day, we believe competitive salaries, top-tier benefits, a hybrid work model, and transparency into the business is a given. Working together toward something meaningful with people you enjoy, is just a bonus Will you join us? PLEASE NOTE: The above is intended to describe the general content of and requirements for this position. It is not to be construed as an exhaustive list of duties, responsibilities, or requirements. It is Bridgewater Bank’s policy to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits and termination, are made without regard to race, creed, color, religion, national origin, sex, age, marital status, sexual orientation, gender identity, citizenship status, veteran status, disability or any other characteristic protected by applicable federal, state or local law. #J-18808-Ljbffr
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Client Relations Specialist
1 week ago
Orono, Maine, United States Bridgewater Bank Full timePosition Overview:We are in search of a dedicated and client-oriented Client Relations Specialist to become a vital part of our Deposit Services team. In this capacity, you will be the welcoming face of the bank, providing exceptional customer service while addressing client inquiries through various channels including in-person, phone, and email.Work...
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Billing Coordinator
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Orono, Maine, United States Creative Financial Staffing Full timePosition Overview: Invoicing SpecialistAs an integral part of our organization, the Invoicing Specialist will oversee the entire invoicing workflow. This role is essential for ensuring that all invoices are accurate, dispatched promptly, and adhere to the established company guidelines.The successful candidate will maintain detailed records of all invoices,...
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Substance Use Treatment Specialist
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Orono, Maine, United States MaineHealth Full time~ Per Diem / Hybrid / Remote Opportunity ~ Required Licensure: Maine state licensure as a Licensed Clinical Social Worker (LCSW), Licensed Masters Social Worker - Clinical Conditional (LMSW-CC), Licensed Clinical Professional Counselor (LCPC), or Licensed Marriage and Family Therapist (LMFT) is mandatory. Position Highlights: A distinctive opportunity to be...
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Orono, United States Care Lync Full timeAbout UsCare Lync is a Social Services agency focused on providing Support Coordination (Service Coordination/Case Management) services to adults diagnosed with Intellectual, Developmental and Physical Disabilities and Autism Spectrum Disorder who are enrolled in the Department of Human Services, Medicaid Waiver Program. Our Support Coordinators work with...
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Case Manager/Social Worker
3 months ago
Orono, United States Care Lync Full timeAbout Us Care Lync is a Social Services agency focused on providing Support Coordination (Service Coordination/Case Management) services to adults diagnosed with Intellectual, Developmental and Physical Disabilities and Autism Spectrum Disorder who are enrolled in the Department of Human Services, Medicaid Waiver Program. Our Support Coordinators work with...