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Spa Receptionist

3 months ago

Paradise Valley, United States Scottsdale Plaza Resort Full time

Compensation Type:
Hourly

Highgate Hotels:

Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com.

Location:

An authentic Arizona experience awaits at the Scottsdale Plaza Resort, where 40 lush acres and 50,000 square feet of flexible event space provide a perfect, palm-lined retreat for family getaways, business meetings and milestone celebrations. Five pools, a full-service salon and day spa, and nearby championship golf set the stage for memorable experiences framed by elegant Spanish Mission-inspired architecture, fragrant gardens filled with desert flowers, and stunning views of Camelback and Mummy Mountain.

Overview:

The Scottsdale Plaza Resort is seeking a part-time spa receptionist to join our boutique spa

Responsibilities:
  • Answer multi-line telephone system, screen and direct spa clients in accordance with Highgate Standards.
  • Knowledge of spa treatment offerings
  • Take spa reservations and relay messages
  • Greet persons entering Spa
  • Direct guests to correct destination
  • Provide administrative and clerical support for the Spa
  • Tidy and maintain reception area
  • Proficient in Word, Excel, PowerPoint and Outlook
Qualifications:
  • High School diploma
  • Receptionist, Administrative, and/or Spa experience is a plus
  • Knowledge of computers and relevant software applications
  • Maintain a warm and friendly demeanor at all times.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous manner.
  • Must be able to multitask and prioritize.
  • Detail oriented.
  • Maintain high standards of personal appearance and grooming.
  • Must be able to maintain confidentiality of information.
  • Must be able to show initiative.
  • Perform other duties as requested by management.