Massage Therapist
4 weeks ago
JOB SUMMARY
This position contributes to the Sanctuary Spa's success by providing exceptional spa experiences for our guests and members. As a Massage Therapist, you will provide massage services using props and/or products, and body treatments using body scrubs, wraps, and/or hydrotherapy.
JOB FUNCTIONS
Note: the following duties and responsibilities are not all-inclusive
- Promote a warm, relaxed atmosphere for members and guests, anticipating their needs.
- Personalize each body treatment to accommodate individual guest needs, interacting appropriately with guests and members.
- Use member and guest name recognition, following established protocols for consistent, excellent service.
- Arrive at least 15 minutes prior to the start of shift to prepare, maintaining a clean and organized treatment room.
- Be knowledgeable about services and products offered at The Sanctuary Spa, educating guests on resort activities and facilities.
- Provide product prescription sheets for all body treatments, maintaining excellent communication with receptionists.
- Perform opening and closing responsibilities, reviewing bookings for the day and checking for errors.
- Assist with rescheduling or canceling appointments as requested, providing assistance when necessary throughout the Sanctuary Spa.
- Perform the full service, ensuring guests are picked up and returned on time to maintain a smooth schedule.
- Perform other duties as assigned by the Lead Service Provider or Assistant Spa Director.
JOB REQUIREMENTS
The individual must possess the following knowledge, skills, and abilities:
- Certification in at least one (1) of the specialties offered at the Sanctuary Spa: Hot Stone Massage, Lymphatic Drainage, Shiatsu, Reflexology, Reiki Level II or III, Table Thai Massage, Watsu, and/or Motherhood/Pre Natal-Massage.
- Ability to show initiative in job performance, anticipating needs and meeting deadlines.
- Effectiveness in handling problems, listening to and clarifying concerns, and maintaining a pleasant disposition in a high-stress work environment.
- Ability to maintain good safety habits, report unsafe conditions, and promote excellent guest and member relations.
- Practice teamwork and effective communication with manager/supervisor/co-workers, maintaining the highest standards of professionalism, ethics, and a positive attitude.
PHYSICAL DEMANDS
The position requires flexible and long hours, with medium work exerting up to 50 pounds of force occasionally, and/or 25 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
Preferred Qualifications
Current Arizona State massage license, at least 1,000 hours of certified training/education, and minimum of two (2) years massage therapy experience are required.
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