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Attendant, Guest Room

4 months ago

Lakeside, United States Barona Resort and Casino Full time
OBJECTIVE:
This position is responsible for a multitude of tasks that may range from servicing Guestrooms (guest Quarters & Suites), to cleaning toilets and restrooms maintaining assigned areas clean and well presented for our guests and according to Mobil & AAA service standards.
TYPICAL WORKING CONDITIONS:
The work environment is not limited to areas inside the BVR only; it may include other work areas outside the building and/or other public areas. Work may take place under all weather and climate conditions; i.e., sun, rain, hot, cold, snow, wind and dust, etc.
ESSENTIAL FUNCTIONS:
  1. Always be NICE to fellow staff and players; find every opportunity to offer a friendly smile, wave and greeting
  2. Makes guests' bed (s)
  3. Removes all dirty linen from room.
  4. Cleans all coffee makers and glasses.
  5. Replenish guest amenities as necessary.
  6. Dust and clean all furniture, sofas, chairs, cushions, benches artwork and plants.
  7. Clean all mirrors.
  8. Wipe down all hardware, and polish all metal/wood work including doors, doorframes, and windows
  9. Clean all marble counters, tables and all stonework.
  10. Clean ashtrays and all ash/trash receptacles.
  11. Wipe all fixtures, lights, and lamps, baseboards and ledges.
  12. Check to ensure proper operation of all toilets flushing until water bowl is clean.
  13. Sweep and mop floors.
  14. Vacuum carpet(s).
  15. Clean and wipe down walls and boards.
  16. Re-supply own cart with necessary supplies, and replenish dispensers.
  17. Remove trash, debris, dirty/used cups, trays, and tables from assigned area (s).
  18. Clean elevators, elevator tracks, remove fingerprints from elevator walls, etc.
  19. Clean all vents and high hats.
  20. Maintain proper safety standards and procedures.
  21. Report all unsafe conditions and or required repairs to appropriate supervisor.
  22. Always provide excellent service to our guests.
  23. Well groomed at all times and presentable.
  24. Professional and always in crisp ironed Department uniform.
  25. Assist supervisors and management when requested.
  26. Perform other duties as assigned.

NOTE: This description incorporates the most typical duties performed. It is recognized that other related duties not specifically mentioned may also be performed. The inclusion of those duties would not alter the overall evaluation of this occupation.
MINIMUM QUALIFICATIONS
Ability to communicate in English desired.
Ability to work independently.
Ability to read and follow written instructions.
REQUIRED EDUCATION:
A combination of education and training that would enable the person to perform the essential functions of the job.
REQUIRED EXPERIENCE:
Previous experience in a similar position for a minimum of 6 months strongly desired.
ALTERNATIVE TO MINIMUM QUALIFICATIONS:
None
PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:
Ability to lift and/or carry records/supplies/reports to a height of 4 to 5 feet on an intermittent basis.
Ability to lift and move other types of furniture or fixture with weight that could exceed 75 pounds.
Ability to operate equipment that could weigh from 75 lbs to 200 lbs.