Donation Attendant

Job Summary:

We are seeking a highly motivated and customer-focused Donation Attendant to join our team at Goodwill Industries International Inc. As a key member of our retail team, you will be responsible for receiving donations, providing excellent customer service, and promoting sales for our organization.

Key Responsibilities:

• Accepts all donations from customers, providing outstanding customer service and ensuring a positive experience for each donor.
• Responsible for correctly labeling Gaylords and ensuring that a receipt is offered to each donor, regardless of the size of the donation.
• Inquires of any potential hazardous product being donated and provides locations list for proper disposal to the customer.
• Writes up sales tickets and sold signs for furniture, electrical, and other large items.
• Assists customers with loading and unloading furniture or other items to and from vehicles.
• Maintains the placement of all merchandise and the organization of the production room by following PPM (picture process map) standards.
• Assists in loading or unloading of merchandise onto/off trucks or trailers, as needed.
• Safely operates pallet jack and walkie stacker.
• Conducts daily safety inspection on all company-owned equipment, including walkie stackers, and ensures all safety rules are complied with and appropriate safety equipment is used.
• Provides floor care duties at a retail store, as needed.
• Required to cross-train in other store positions as business needs.
• Maintains regular and consistent in-person attendance.
• Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation.

Requirements:

• Excellent customer service skills.
• Ability to pass a forklift certification class.
• Ability to speak and read English proficiently.
• Must be at least 18 years of age or older.
• Ability to pass a background check and drug screen, where applicable for position.

About Goodwill:

Goodwill Industries International Inc is a non-profit organization that provides employment services, job training, and education to individuals with disabilities and other barriers to employment. We are committed to helping people achieve their full potential and become productive members of society.