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Front Desk Supervisor
1 month ago
Overview Opportunity: Front Desk Supervisor Supervise front desk operations in accordance with established guest service, quality and sustainability standards. Your Growth Path Assistant Front Office Manager > Front Office Manager > Assistant General Manager Your Focus Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values. Resolve guest complaints and concerns by conducting thorough research of the situation and determining the most effective solutions. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Participate in lobby ambassador and other activities related to interacting with guests on an individual level, thus creating a relationship and culture that will result in repeat stays. Oversee front office operations in the absence of the Front Office Manager or Assistant General Manager. Perform bookkeeping activities such as balancing accounts and conducting audits. Make and confirm reservations. Promote Hersha Hospitality and brand-specific marketing programs. Greet guests immediately upon arrival; register and assign guests to hotel rooms. Provide welcome folders containing room keys, certificates, coupons, and refreshment center keys as appropriate. Compute bills, collect payments, handle cash, and make change for guests. Close out guest accounts at time of check out. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies. Ensure hotel entrance, reception, and other public areas are properly maintained in regards to cleanliness and appearance. Follow sustainability guidelines and practices related to HHMs EarthView program. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Perform other duties as requested by management. Your Background and Skills Associates or Bachelor's degree preferred. 1 to 3 years of related experience. Work Environment and Context Work schedule varies and may include working on all shifts, holidays, and weekends. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching. What We Believe People Are Our Capability > Hearts That Serve > Only Excellence > Stay Nimble - Own It About Us HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law. #J-18808-Ljbffr
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Front Desk Supervisor
2 months ago
San Diego, United States Huntington Hotel Full time**Job Title: Front Desk Supervisor** **Overall Responsibilities** The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the...
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Front Desk Supervisor
3 months ago
San Diego, United States Residence Inn San Diego Poway Full timeInnVentures Overview: Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nations largest REITs and private real estate owners, in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year history we...
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Front Desk Supervisor
3 months ago
San Diego, United States Howard Johnson San Diego Full timeJob Summary Ensures the efficient and effective operation of the Front Desk department of the hotel. Guides and directs line staff to achieve established goals and objectives. Ensures total guest satisfaction through employee training, motivation, and performance management. Responsibilities Welcomes guests in a friendly, prompt and professional manner....
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Front Desk Supervisor
6 days ago
San Diego, United States Howard Johnson San Diego Full timeJob Summary Ensures the efficient and effective operation of the Front Desk department of the hotel. Guides and directs line staff to achieve established goals and objectives. Ensures total guest satisfaction through employee training, motivation, and performance management. Responsibilities Welcomes guests in a friendly, prompt and professional manner....
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Front Desk Supervisor
3 months ago
San Diego, United States Excel Hotel Group Full timeJob SummaryEnsures the efficient and effective operation of the Front Desk department of the hotel. Guides and directs line staff to achieve established goals and objectives. Ensures total guest satisfaction through employee training, motivation, and performance management. Responsibilities Welcomes guests in a friendly, prompt and professional manner....
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Front Desk Supervisor
2 months ago
San Diego, United States American Youth Hostels Full timeJob DescriptionJob DescriptionJoin Our Team as a Guest Service Supervisor at HI USA San Diego Hostel! Would you love to interact with travelers from all around the world and welcome them to your city? Join Hostelling International USA at our vibrant downtown San Diego hostel. We are currently accepting applications for a full-time...
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Front Desk Supervisor
2 months ago
San Marcos, United States RAR Hotel Management Inc Full timeJob DescriptionJob DescriptionWe are currently seeking a courteous and highly motivated Front Desk Supervisor to become a key member of our hotel team. As a Front Desk Supervisor at the Fairfield by Marriott San Marcos, you will be responsible for providing exceptional customer service to our guests during their stay. Full time, must have Holiday and Weekend...
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Front Desk Manager
3 months ago
San Diego, United States Vets Hired Full timeAbout the job Front Desk Manager JOB SUMMARY Entry-level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard, and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget....
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Hotel Front Desk Supervisor
3 weeks ago
San Marcos, United States Fairfield Inn & Suites San Diego NorthSan Marcos Full timeFairfield Inn San Marcos is seeking a dynamic and experienced individual to join our team as a Front Desk Supervisor. Our hotel is known for its commitment to excellence in guest service, providing a welcoming environment for both leisure and business travelers.Position Overview: As a Front Desk Supervisor, you will play a pivotal role in maintaining the...
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Hotel Front Desk Supervisor
3 weeks ago
San Marcos, California, United States Fairfield Inn & Suites San Diego NorthSan Marcos Full timeFairfield Inn San Marcos is seeking a dynamic and experienced individual to join our team as a Front Desk Supervisor. Our hotel is known for its commitment to excellence in guest service, providing a welcoming environment for both leisure and business travelers.Position Overview: As a Front Desk Supervisor, you will play a pivotal role in maintaining the...
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Front Desk Supervisor $21.00
1 month ago
San Diego, United States Homewood SD Sea World Full timeJob Summary: The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. Responsibilities: QUALIFICATIONS: At least 2 to 3 years of...
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Front Desk Supervisor
2 months ago
San Diego, United States Hotel Resource Full time**Hospitality - Hotel, Management, Admin - Clerical** **Front Desk Supervisor - 1515 hotel Circle South San Diego CA 92108** Front Desk Supervisor - 1515 hotel Circle South San Diego CA 92108 Concord Hospitality San Diego CA **Front Desk Supervisor - 1515 hotel Circle South San Diego CA 92108** **Company:** Concord Hospitality **Location:** 1515 Hotel...
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Guest Services Front Desk Leader
2 days ago
San Diego, California, United States Rancho Bernardo Inn Full timePosition Title: Front Desk SupervisorDepartment: Guest ServicesOverview:As a vital member of the hospitality team, the Front Desk Supervisor plays a crucial role in ensuring a seamless experience for all guests. This position involves overseeing the daily operations of the front desk, ensuring that all guests are greeted warmly and their needs are met...
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Front Desk Operations Manager
1 day ago
San Diego, California, United States Plazahotelelpaso Full timeJob Summary:We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Plazahotelelpaso. As a key member of our front office team, you will be responsible for providing exceptional guest service, supervising front desk operations, and ensuring that our hotel meets the highest standards of quality and sustainability.Key...
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Front Desk Supervisor
4 weeks ago
San Diego, United States Westin San Diego Full timeJob Summary: The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. Responsibilities: QUALIFICATIONS: At least 2 to 3 years of...
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Overnight Front Desk Supervisor
2 months ago
San Diego, United States LA Jolla Beach & Tennis Club Full timeThe La Jolla Beach & Tennis Club is currently seeking a highly skilled Overnight Front Desk Supervisor to join our team at our beautiful oceanfront property! Be a part of the diverse team at La Jolla Beach & Tennis Club, Inc. Our landmark hotels and restaurants have become La Jolla institutions, which are founded on family values and community mindedness. La...
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Front Desk Supervisor
2 months ago
San Antonio, United States Omni Hotels Full timeLocation: Mokara Hotel and Spa The Mokara Hotel & Spa, a relaxing retreat on San Antonios world-famous Riverwalk is just steps from all the action yet worlds away. Mokara has a long-standing history of excellence. As the only four-star hotel in San Antonio, Mokara is the first choice for sophisticated travelers. Be a part of an attentive staff by making our...
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Front Desk Supervisor
3 weeks ago
San Bernardino, United States DKN HOTEL GROUP Full timeJob DetailsLevel Experienced Job Location HSB - San Bernardino, CA Salary Range $18.50 - $19.50 Hourly DescriptionEssential Functions and Responsibilities of the job include but are not limited to: Maintain a friendly, cheerful and courteous demeanor at all times, while providing personalized service to hotel guests Communicate effectively with guests and...
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Front Desk Agent
3 months ago
San Diego, United States La Valencia Hotel Full timeJob DescriptionJob DescriptionABOUT US: La Valencia Hotel has been an unforgettable destination since 1926 and a getaway for Hollywood elite in the Golden Era. Perched above the La Jolla Cove cliffs along the sparkling Pacific Ocean, La Valencia offers something for everyone. Intimate and charming, dramatic and unforgettable. La Valencia has been a...
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Overnight Front Desk Supervisor
2 months ago
San Diego, United States La Jolla Beach & Tennis Club Full timeJob DescriptionJob DescriptionThe La Jolla Beach & Tennis Club is currently seeking a highly skilled Overnight Front Desk Supervisor to join our team at our beautiful oceanfront property!Be a part of the diverse team at La Jolla Beach & Tennis Club, Inc. Our landmark hotels and restaurants have become La Jolla institutions, which are founded on family values...