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Student Success Specialist

2 months ago

McAllen, United States South Texas College Full time
Posting Details

General Statement of Job

General Statement of Job

The Student Success Specialist assists students with academic advisement, transfer, referrals and provides information regarding academic standards. Oversees, coordinates, and advises on the Math, Science, Information Technology and Bachelor Programs associated with student success within a major. Implements programs and initiatives with defined recruitment, retention, persistence, and graduation outcomes. Assists the Academic Coach and department chair with class schedules; monitors student enrollment and degree plans (substitutions, registration, overloads); and organizes student events for the program. Provides a variety of student support services such as recruitment, placement testing, financial aid advising, and academic advisement. Implements strategic and operating plans as appropriate to meet the learning and academic success needs of the Math, Science, Information Technology and Bachelor Programs student population.

Specific Duties and Responsibilities

Specific Duties and Responsibilities
  1. Provides advisement, degree planning, and case management for students in the Math, Science, and Bachelor Programs.
  2. Tracks and monitors students' progress through case management, including meeting with students monthly to monitor and ensure success.
  3. Registers students in prospective classes.
  4. Generates reports for administration, as needed.
  5. Assists students in the Math, Science, Information Technology and Bachelor Programs with financial aid programs, college admission requirements, and transfer university advisement.
  6. Plans and coordinates orientation for students in the Math, Science, Information Technology and Bachelor Programs.
  7. Assists with recruitment for programs through presentations and correspondence with local area high schools.
  8. Reviews applicants for eligibility and acceptance.
  9. Drafts and sends compliance letters each semester for students in the Math, Science, Information Technology and Bachelor Programs.
  10. Assists with course requests and registration.
  11. Coordinates with Chairs and faculty to process paperwork for courses.
  12. Assists with orientation, recruiting events, and other events.
  13. Assists with degree plans and appeals.
  14. Serves as Campus Security Authority.
  15. Performs other duties as assigned.
Position Information

Posting Number
SP2620

Position Title
Student Success Specialist

Department
MSB-Division of Math, Science & BAT program

Temporary End Date (if applicable)

Location
Pecan

E-Class
Professional/Technical

FLSA
Non-Exempt

Min Salary
$46,187.00

Salary Range*

Required Education and Experience
  1. Bachelor's degree required.
  2. At least two (2) years of experience in advising, registration, financial aid, counseling, or student services in a higher education institution, preferred.
  3. Experience in case management, preferred.
Required Knowledge, Skills and Abilities
  1. Excellent oral, written, presentation, and interpersonal communication skills.
  2. Strong computer skills with knowledge of Microsoft Office including, but not limited to, Word, Excel, PowerPoint, and Outlook, the Windows environment, and internet research skills.
  3. Familiarity with college entrance test (TSI).
  4. Familiarity with college transition and admission processes.
  5. Familiarity with degree plans, courses and curriculum.
  6. Knowledge of specific needs for Special Populations.
  7. Knowledgeable in Degree Works and/or other online advisement tools.
  8. Maintains familiarity with the College's programs, policies, procedures and academic standards.
  9. Bilingual, English/Spanish, preferred.
  10. Ability to prioritize, organize, and complete multiple tasks with attention to detail, within stated deadlines.
  11. Ability to work independently as well as a team player within department and with others.
  12. Ability to adapt to constant change and periods of fast-paced, high-intensity work situations.
  13. Ability to work evenings and/or weekends as needed; willing to travel throughout the college district using own means of reliable transportation.
  14. Demonstrated commitment to achieving the vision and mission of South Texas College.
  15. Ability to read, analyze, and interpret higher education degree plans.
  16. Ability to write routine reports and correspondence.
  17. Ability to effectively present information and respond to questions from groups of students, faculty, staff, and the general public.
  18. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  19. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Checks, Certificates, Licenses, and Registrations
  1. Security Sensitive position: All applicants are subject to a criminal background check under South Texas College policy.
  2. In addition, subject to a federal background check.
  3. Must have or qualify for a valid Texas driver's license and proof of liability insurance.
Physical Requirements
  1. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
  2. Bending the body downward and forward by bending leg and spine.
  3. Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.
  4. Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling.
  5. Applying pressure to an object with the fingers and palm.
  6. Perceiving the nature of sounds at normal speaking levels with or without correction.
  7. Ability to receive detailed information through oral communication, and to make the discrimination in sound.
  8. Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. Occurs to a considerable degree and requires substantial use of upper extremities and back muscles.
  9. Ability to make rational decisions through sound logic and deductive processes.
  10. Expressing or exchanging ideas by means of the spoken word including the ability to convey detailed or important spoken instructions to other workers accurately and concisely.
  11. Standing particularly for sustained periods of time.
  12. Bending body downward and forward by bending spine at the waist. Occurs to a considerable degree and requires full motion of the lower extremities and back muscles.
  13. Close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or extensive reading.
  14. Mobility to accomplish tasks, particularly for long distances or moving from one work site to another.


Working Environment

The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.

Posting Detail Information

Desired Start Date
11/04/2024

Close Date
10/02/2024

Open Until Filled (overrides Close Date)
No

Special Instructions to Applicants

This is an online only application
Thoroughly redact or block security sensitive information including social security number, date of birth, age, citizenship status, sex/gender, ethnicity, marital status and applicant photos from all documents. Failure to block such information will render the application incomplete. For further information, click here. All uploaded documents become part of the applicant's application and are viewable to personnel involved in the hiring process.

Transcripts
Transcripts must be from an institution accredited by an accrediting agency recognized by the U.S. Department of Education or the Council for Higher Education Accreditation (CHEA).

Foreign transcripts
Applicants submitting employment applications with foreign transcripts must provide transcript equivalency documentation from an approved evaluation service. The evaluation service must be a member of the National Association of Credential Evaluation Services (NACES). The evaluation service links on the following site are provided by South Texas College for your convenience but are not affiliated with South Texas College: NACES Members

Candidate Review Start Date

Annual Security Report and Non-Discrimination Statements

Notice of Non-Discrimination