Customer Service Representative

2 months ago


Orange, United States XPO Full time

What youll need to succeed as a Customer Service Representative at XPO

Minimum qualifications:

  • 2 years of customer service experience
  • Strong computer, typing and 10-key skills
  • Experience with Microsoft Office
  • Available to work a variety of shifts, including days, evenings, nights and weekends

Preferred qualifications:

  • Transportation experience
  • Excellent verbal and written communication skills

About the Customer Service Representative job

Pay, benefits and more:

  • Expected pay range: $23.52 to $27.05 per hour. Pay is on an annual step progression. Actual compensation may vary due to factors such as experience and skill set.

What youll do on a typical day:

  • Bill shipments according to applicable tariffs and pricing agreements
  • Recognize and resolve documentation errors
  • Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
  • Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
  • Process over, short and damaged freight and related documentation for customer resolution

Customer Service Representatives are required to:

  • Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If youre looking for a growth opportunity, join us at XPO.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review XPO's candidate privacy statement

here .

  • Orange, California, United States California State Gov Full time

    Job SummaryAs a Customer Service Representative at the California State Government, you will provide exceptional service to customers regarding water, wastewater, and recycled water services. Your responsibilities will include:Responding to customer inquiries and resolving issues in a timely and professional manner.Processing utility bill payments and...


  • Orange, United States California State Gov Full time

    California State Gov - JobID: 103705 [Customer Service Representative] As a Customer Service Representative at the State of California, you'll: Provide first response to customer service requests regarding availability of water, wastewater, and recycled water services; Perform receptionist duties, receiving telephone calls and greeting visitors in a friendly...


  • Orange, California, United States Keith Wolfe Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and identifying opportunities to grow our...


  • Orange, United States Circle K Full time

    Circle K - 2504 E Chapman Ave [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment...


  • Orange, California, United States Department of Food & Agriculture Full time

    Job Description: We are seeking a skilled Customer Service Representative to join our team. Key responsibilities include handling customer inquiries, resolving issues, and providing exceptional support. The ideal candidate will possess excellent communication and problem-solving skills.


  • Orange, United States The Judge Group Full time

    The Judge Group is looking for Full Time Bilingual Customer Service Representatives for a great client of ours in Orange, CA!!Below is a basic overview of the position. Candidates are required to travel on-site to our clients location in Orange.The Customer Service Representative (CSR) will be the first line of contact for members and providers. The...


  • Orange, California, United States Barker and Sons Plumbing Full time

    We are seeking a highly motivated and enthusiastic customer service representative to join our team at Barker and Sons Plumbing. As a customer service advisor, you will be responsible for providing an excellent experience to our customers. This role requires a background in service and exceptional communication, listening, and problem-solving...


  • Orange, United States U-Haul Full time

    Location: 174 Boston Post Rd, Orange, Connecticut 06477 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...


  • Orange, United States U-Haul Full time

    Compensation Range: $16.00 to $25.00 Hourly Location: 25290 Jeronimo Rd, Lake Forest, California 92630 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive...


  • Orange, United States U-Haul Full time

    Compensation Range: $16.00 to $25.00 Hourly Location: 25290 Jeronimo Rd, Lake Forest, California 92630 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive...


  • Orange, California, United States Far West Restaurant Group Full time

    As a Customer Service Representative at Far West Restaurant Group, you will be responsible for delivering exceptional customer service to our guests. This includes greeting guests in a friendly and welcoming manner, taking orders accurately and efficiently, and ensuring that all orders are prepared and delivered to our guests in a timely manner.Key...


  • Orange, California, United States Planned Parenthood Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Call Center Representative to join our team at Planned Parenthood/Orange and San Bernardino Counties. As a key member of our customer service team, you will be responsible for providing exceptional service to our patients and clients, answering calls efficiently, and scheduling appointments...


  • Orange, New Jersey, United States Giant Food Full time

    About the Role:As a Customer Service Representative at Giant Food, you will be a vital part of our team, ensuring that our customers have a positive shopping experience in our retail stores. Your responsibilities will include maintaining a clean and organized store environment, providing exceptional customer service, and supporting the sales floor with...


  • Orange Park, Florida, United States MCI Military Recruitment Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through inbound and outbound calls, emails, and chats.Key Responsibilities:Handle...


  • Orange, California, United States Albertsons Full time

    Key Responsibilities:Represent the Company as the face of Albertsons, interacting with valued customers in various roles.Provide assistance to customers and fellow associates, demonstrating thoughtfulness and passion for work.Contribute to a positive store environment by being approachable and smiling.About the Role:As a Retail Sales and Store Support at...


  • Orange Park, Florida, United States Domino's Pizza LLC Full time

    Domino's Pizza Role OverviewAs a Customer Service Representative at Domino's, you will be responsible for delivering an exceptional customer experience. Your key responsibilities include:Greeting customers and providing a positive and engaging experienceTaking customer orders using our technology and Point of Sale SystemCleaning, preparing, and maintaining...


  • Orange Park, Florida, United States MCI Careers Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Handle customer inquiries and...


  • Orange Park, Florida, United States ValorVIP Full time

    Job Title: Call Center RepresentativeAbout the Role:We are seeking a highly motivated and customer-focused Call Center Representative to join our team. As a Call Center Representative, you will be responsible for handling inbound and outbound customer calls, providing exceptional customer service, and resolving customer issues in a timely and professional...


  • Orange Park, Florida, United States MCI Military Recruitment Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our commercial and public sector clients.Key Responsibilities:Handle inbound customer inquiries in a timely and...


  • East Orange, New Jersey, United States U-Haul Full time

    Customer Service Representative Job DescriptionAt U-Haul, we're seeking a skilled and friendly Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring they receive the help they need on their journeys. Your responsibilities will...