Hospice Intake Coordinator RN or LPN only

3 weeks ago


Virginia Beach, United States Pinpoint IT Services, LLC Full time

Responsible for: the efficient and effective facilitation of referrals to the post-acute homecare/hospice agency once identified in the acute care setting; the provision of education to acute care staff, including physicians, regarding services available from homecare/hospice; and may also be involved in business development activities as they relate to business expansion or new program development. What You Will Do Maintains daily contact with case managers/discharge planners and units to offer assistance and assure that patients referred for services are followed up on in a timely and efficient manner. Interacts with healthcare team members to answer any questions related to homecare/hospice and community-based services, as they plan for patient discharges from the acute care setting. Coordinates care for clients going home from the hospital who have chosen the agency’s services. Documents initial assessment of homecare needs and potential plan for services in compliance with agency policy. Obtains physician orders for initiation of homecare/hospice services in accordance with agency policy/procedure and third-party regulations (partners with RN if verbal order is given). Interacts with healthcare team members, clients and their families to answer additional questions regarding homecare/hospice services being requested. Provides client and family with written and/or verbal information as appropriate. Makes appropriate referrals for evaluation/care to other services as needed, and coordinates care with others to ensure effective and efficient care is provided. Sends client information to intake at agency, either electronically or manually. Notifies hospitals of readmission and provides current information regarding client/family status.



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