Cocktail Server Frost Bar, The Sebastian Vail

4 weeks ago

Vail, United States Timbers Defunct Full time

**Cocktail Server Frost Bar, The Sebastian Vail**

**Job Description**

Responsible for serving food and beverages to guests and visitors in a courteous and friendly manner while maintaining or exceeding the high standards of the hotel.

* Maintains positive guest interactions while serving beverages to guests and servers in a friendly and efficient manner.

* Checks identification of the guest to make sure they meet age requirements for purchase of alcohol products.

* Assess customers needs and preferences and provides recommendations.

* Sells or influences others for up selling and suggestive selling.

* Provide guidance to guests on resort activities, dining options and general resort and community information.

* Ensures service stations are adequately stocked with garnishes and other established needs.

* Prepare coffee, hot water and other items as established.

* Determines when a customer has had too much alcohol and if required refusing any further serving on a polite and respectful manner.

* Safely and effectively handle and move objects, such as glasses and bottles.

* Collects payment for drinks served and balances all receipts; follows all cash handling procedures as per hotel standard.

* Complies with all food and beverage regulations.

* Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a team.

* Demonstrates courteous and cooperative behavior when interacting with public and staff; acts in a manner that promotes a harmonious and effective workplace environment.

* Abides by all State, Federal & Local liquor regulations pertaining to the serving of alcohol beverages to guest.

* Comply with all health and safety regulation requires by the hotel.

**Skills / Requirements**

* Must possess a current TIPS certification to serve alcohol

**Required Knowledge and Skills**

Knowledge of:

* Food and beverage products, menus and promotions.

* Policies and procedures of the department.

* Basic mathematics and bookkeeping.

* Use of specified computer applications related to food and beverage operations.

* Record keeping principles and practices.

* Correct business English, including spelling, grammar and punctuation.

* Techniques for dealing with a variety of individuals from various socio-economic, ethnic and cultural backgrounds, in person and over the telephone.

* Basic understanding of restaurant operations.

Skill in:

* Focusing on quests and provision of quality customer service.

* Use of Point of sale (POS) terminals and stock & inventory management software.

* Serving beverages in accordance with customer requests.

* Communicating effectively in oral and written forms.

* Cash management and accountability.

* Organizing own work, setting priorities and meeting critical deadlines.

* Contributing effectively to the accomplishment of team or work unit goals, objectives and activities.

* Dealing successfully with a variety of individuals from various socio-economic, ethnic and cultural backgrounds.

* Ability to work in fast-paced environment.

* Ability to be on your feet and alert for extended periods of time.

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**Pay:** from $9.53/hour

The pay range represents the low and high end of the Timbers range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of work, responsibilities, and regular and/or necessary travel. The range listed is just one component of Timbers total compensation package for employees. Other rewards may include various incentives, such as tips, commissions, bonus, and many region-specific benefits

**Posted**: 3/4/2022

**Job Status**: Full Time,Part Time,Contract/Temporary,Seasonal,On Call

**Job Reference #**: TSV

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