Banquet Captain

Our Company:

Timbers Company is a developer and operator of exceptional boutique hotels, residence clubs and resort communities located in some of the most sought-after destinations in the world. We are passionate about creating remarkable experiences with world-class hospitality while exposing our Owners and guests to the humble authenticity of every location that we call home.

Our Property:

There’s no better place to ski and no better place to stay than The Sebastian – Vail. Vail’s premier hotel and Private Residence Club features impeccable amenities amid the unadulterated surroundings of the White River National Forest. Our staff at The Sebastian – Vail make the most of all four seasons in Vail Valley, with year-round outdoor sports and a thriving arts and entertainment scene.

Our Core Values:

We are in the business of creating an authentic sense of place for families to return to time and time again while committing ourselves to creating memorable and fun experiencers through passionate, attentive service. This mantra is reflected in everything we do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales & marketing. Our values define who we are.

• Be Authentic
• Practice Humility
• Cultivate Teamwork
• Value Time
• Be Trustworthy

Employment Type: Full Time, Seasonal (Summer)

Start Date: June 1st, 2024

Pay Rate: $17.00/hour + Tips

Schedule: Flexible schedule. Must be able to work evenings, weekends, and holidays when needed.

Responsibilities:

• Ability to review and interpret Banquet Event Orders, follow specific instructions when applicable, and delegation of tasks for setup as well as service to the team.
• Ensure banquet space is properly set prior to beginning of event.
• Responsible for training, supervision, and direction of all banquet team members, ensuring proper service as well as adherence to grooming and appearance standards.
• Coordinate setup and service of banquet functions with kitchen staff for both buffets and plated service.
• Completion and/or distribution of proper consumption reports for both bar and in room amenities.
• Resolve and/or inform manager of any guest requests or issues that cannot be handled by banquet staff.
• Responsible for entering billing information into Delphi, creating banquet checks, ringing checks into the Point Of Sale system, and getting checks signed by the authorized signer for the group.
• Responsible at end of shift for making sure all areas are left in a clean and orderly manner, and that the next shift coming in is set up for success with rooms and buffets set properly.
• Ensures banquet room is properly configured for events per event plan; coordinates need for additional tables, chairs, supplies and materials.
• May assist staff in serving food and beverage and/or taking away dishes, glassware and utensils.
•  If there are any complaints, retrieve a manager or supervisor immediately.
• Complies with all food and beverage regulations.
• Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a team.
• Demonstrates courteous and cooperative behavior when interacting with public and staff; acts in a manner that promotes a harmonious and effective workplace environment. 

Benefits:

• Free onsite shift parking
• Discounted bus pass for Eagle County & Lake County routes
• Discounted F&B, Spa Treatments & Retail up to 40% off
• 401K with Match
• PTO for Full Time Year Round up to 4 weeks a year
• Wellness Bonus if worked through full season until ski area closing
• Full Time Year Round possible, with full benefits such as Medical, Dental, Vision, LTD/STD, Life, Accident, Critical Illness, Hospital Insurance.
• Merchant Ski Pass Program
• Free onsite Chef prepared employee dining room with hot meals and salad bar
• Some full time seasonal positions offer discounted living onsite in employee housing, shared dorm style units during the season hired only up to the 1st 6 months of that particular season.  Long term and single living arrangements are offered for management positions or those working overnight shifts available for on call outside of normal work hours.