Front Desk Agent

2 weeks ago

Nantucket, United States TPG Hotels & Resorts Full time

** Front Desk Agent**

**Front Desk Agent**

Posted November 10, 2021

> Veranda house is looking for Front Desk Agents Housing is available **Job overview**

The Front Desk Agent greets guests, processes check-ins and check-outs, issues room keys, answers questions, and resolves guest requests in safe and efficient compliance with policies and procedures and federal, state and local regulations.

**What you will be doing**

* Process guest check-ins and room assignments following the hotels rate structures, discounts and sell/upsell strategies. Accommodate special requests when possible.

* Process check-in/check-out and collect payments in compliance with cash handling, credit card processing and accounting policies and procedures.

* Answer inquiries about hotel services, in-house events, directions, local attractions, etc. Assist guests with check cashing, safety boxes, additional guest room keys, transportation, etc.

* If necessary, walk guests in a professional and courteous manner and in compliance with policies, procedures and brand standards.

* Pre-register, block reservations and, as appropriate, take same day and future reservations. Cancel room reservations according to policies and procedures.

* Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.

**Requirements**

**Education and Experience:**

* High school education or related experience.

** The Veranda House Hotel Collection**

29 Room Hotel

Indulge in our 5 star quality guest services without sacrificing location. Just steps from pristine beaches, gourmet restaurants and the quaint shops of this historic whaling town, it is easy to see why discerning guests choose our luxury boutique hotel collection in the heart of Nantucket.

Our restored and modernized buildings have aged gracefully; it is not everyday that you can check into a 17th century building in Massachusetts . . . let alone on an island. Our floors may rattle a bit, but you will bask in the historic and thoughtful design of the low-keyed peacefulness of our setting and gardens. We invite children age 10 and over in our family suite at Arbor Cottage. For those with mobility issues, upper floors are reachable only by stairs. Complimentary breakfast, complimentary wifi. Each room is designed for two in either one king or queen bed.

**Apply for Front Desk Agent**

You are about to apply for Front Desk Agent through another service. You could go straight there, but we highly recommend you log in or join our talent network first.

**Talent Network Benefits**

* Its completely free

* Keep track of your applications and saved jobs

* Find other jobs that match your interests

* Be among the first to learn about career opportunities on TPG Hotels & Resorts that match your interests

* Receive email alerts whenever new jobs are posted on careers.tpghotelsandresorts.com

* Get contacted by recruiters when they have an interesting opportunity that may be a fit for you

  • Part-Time Overnight Front Desk Agent

    1 week ago

    Nantucket, United States Wauwinet Full time

    Job DescriptionJob DescriptionWhite Elephant Resorts is seeking a part-time Overnight Front Desk Agents for the 2022 summer season to check-in/check-out hotel guests courteously and efficiently.*Overnight shift is 11pm - 7amPay Rate: $22/hourResponsibilities include:Process all payments according to established hotel requirementsProvide information and...

  • Part-Time Overnight Front Desk Agent

    1 month ago

    Nantucket, United States Wauwinet Full time

    Job DescriptionJob DescriptionWhite Elephant Resorts is seeking a part-time Overnight Front Desk Agents for the 2022 summer season to check-in/check-out hotel guests courteously and efficiently.*Overnight shift is 11pm - 7amPay Rate: $22/hourResponsibilities include:Process all payments according to established hotel requirementsProvide information and...

  • Front Desk Agent

    1 month ago

    Nantucket, United States The Nantucket Hotel & Resort Full time

    Overview: Front Desk Clerk Level I is an entry level position with responsibilities that include but are not limited to operating telephones in a polite and friendly manner following proper telephone etiquette, greeting members and guests, assisting with reservations and luggage, distributing resort information and schedules, and collecting and sorting the...

  • Front Desk/Concierge

    6 days ago

    Nantucket, United States WESTMOOR CLUB MANAGEMENT LLC Full time

    Job DetailsLevelEntryJob LocationThe Westmoor Club - Nantucket, MARemote TypeN/APosition TypeSeasonalEducation Level2 Year DegreeSalary RangeUndisclosedTravel PercentageUndisclosedJob ShiftUndisclosedJob CategoryUndisclosedDescription*Please note a United States physical address is required to complete this application*The Front Desk Position operates...

  • Front Desk/Concierge

    6 days ago

    Nantucket, United States WESTMOOR CLUB MANAGEMENT LLC Full time

    Job DetailsLevel Entry Job Location The Westmoor Club - Nantucket, MA Remote Type N/A Position Type Seasonal Education Level 2 Year Degree Salary Range Undisclosed Travel Percentage Undisclosed Job Shift Undisclosed Job Category Undisclosed Description *Please note a United States physical address is required to complete this application* The Front Desk...

  • Front office manager

    1 month ago

    Nantucket, United States Relais & Châteaux Full time

    Entreprise :White Elephant Resorts is seeking a Front Office Manager for its Relais & Châteaux property, The Wauwinet, for the 2024 season.Description du poste :The Front Office Manager is responsible for ensuring the seamless operation of the Front Office, Bell Services and Drivers, Concierge, Retail and Beach staff in an attentive, efficient and courteous...

  • Front Office Manager

    1 month ago

    Nantucket, United States The Wauwinet Full time

    The Front Office Manager is responsible for ensuring the seamless operation of the Front Office, Bell Services and Drivers, Concierge, Retail and Beach staff in an attentive, efficient and courteous manner, providing all guests with quality service while maximizing room revenue and occupancy. In addition to front office responsibilities.Must have a minimum...

  • Front Office Manager

    4 weeks ago

    Nantucket, United States Relais & Châteaux Full time

    Company DescriptionWhite Elephant Resorts is seeking a Front Office Manager for its Relais & Châteaux property, The Wauwinet, for the 2024 season.Job DescriptionThe Front Office Manager is responsible for ensuring the seamless operation of the Front Office, Bell Services and Drivers, Concierge, Retail and Beach staff in an attentive, efficient and courteous...

  • Bellman/Driver (Full Time Seasonal 2024)

    1 month ago

    Nantucket, United States The Nantucket Hotel & Resort Full time

    Overview: Responsible for greeting and assisting all resort guests which includes, but is not limites to luggage assistance, delivery assistance, responses to guest inquiries, and assisting the Front Desk when needed. Implement and maintain a service and philosopy which serves as a guide to respective staff and ensure a positive experience for our guests....

  • Nantucket Office Assistant

    5 days ago

    Nantucket, United States Elder Services of Cape Cod and the Islands Inc. Full time

    Job DescriptionJob DescriptionJob Posting (5/8/2024)Elder Services of Cape Cod and the Islands welcomes everyone, without exception!ESCCI is a nonprofit, community-based organization dedicated to promoting welfare, enhancing the quality of life, and maintaining the dignity of elders in Barnstable, Dukes (except Gosnold), and Nantucket Counties. The...

  • Wellness Concierge

    5 days ago

    Nantucket, United States WESTMOOR CLUB MANAGEMENT LLC Full time

    Job DetailsLevelExperiencedJob LocationThe Westmoor Club - Nantucket, MARemote TypeN/APosition TypeSeasonalEducation LevelHigh SchoolSalary RangeUndisclosedTravel PercentageUndisclosedJob ShiftUndisclosedJob CategoryUndisclosedDescriptionDeliver quality service and maintain the overall appearance of the reception area in accordance with service criteria....

  • Housekeeping - Nantucket

    6 days ago

    Nantucket, United States Maverick Hotels & Restaurants and United Professional Staffing Full time

    Job DescriptionJob DescriptionPosition PurposeThe Housekeeper is responsible for maintaining the cleanliness and appearance of the hotel and providing customers with quality service in a timely and friendly manner. Responsibilities vary but may include: routine cleaning of the public areas of the hotel, daily cleaning of guestrooms, weekly or monthly deep...