Part-Time Overnight Front Desk Agent

4 weeks ago


Nantucket, United States Wauwinet Full time
Job DescriptionJob Description

White Elephant Resorts is seeking a part-time Overnight Front Desk Agents for the 2022 summer season to check-in/check-out hotel guests courteously and efficiently.

*Overnight shift is 11pm - 7am

Pay Rate: $22/hour

Responsibilities include:

  • Process all payments according to established hotel requirements
  • Provide information and assistance all guests and visitors throughout the shift
  • Meet with Supervisor to review nightly assignments and priorities
  • Answer department telephone within 3 rings, using correct greeting and telephone etiquette
  • Promote positive guest relations to all individuals approaching the Front Desk
  • Confirm reservation in system and review all noted information
  • For guests without a reservation, sell a room type agreed upon
  • Register guest in the computer and generate a registration card
  • Communicate services and amenities of the hotel to guests
  • Accommodate room changes
  • Handle requests for late check-outs

Applicants should also work well under pressure, possess excellent communication skills, be organized, flexible, self-motivated, and have a great sense of humor. Experience with computers and Microsoft Office essential.

Rated by The Boston Globe as one of the Top Places to Work in Massachusetts, White Elephant Resorts is a collection of premier properties which includes White Elephant Nantucket, White Elephant Palm Beach, The Wauwinet, Jared Coffin House, The Cottages at Nantucket Boat Basin and Nantucket Boat Basin.


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