Customer Relations Representative

1 month ago

Boise, United States Boise Idaho Jobs Full time

Customer Relations Representative 2024-07-03 The Tef Company 8485 S Federal Way, Boise, ID 19-22 hour Description: The Position: Customer Relations Representative About the Teff Company: The Teff Company has a diverse clientele base, including Ethiopian and Eritrean store owners and restauranteurs. Teff is best known as the primary ingredient in injera, a fermented flat bread, but we are continuing to explore different applications for this tasty, nutritious, and versatile ancient grain. You`ll be joining an entrepreneurial, family-owned company working to deliver high quality teff and teff-based products to consumers and manufacturers in the United States. Job Description Overview: The position of Customer Relations Representative performs a variety of important customer-focused responsibilities and is essential in helping coordinate customer support activities within The Teff Company. Who You Are: You provide exceptional support and assistance to valued customers. You have excellent communication skills, a passion for helping others, and the ability to handle inquiries with professionalism and empathy. Key Roles and Responsibilities: Provide exceptional customer service experience for all customers Respond to customer incoming inquiries in a timely, friendly and professional manner Develop and maintain knowledge and familiarity of all products Identify customers` needs, clarify information, and provide solutions and/or alternatives Create, process and manage sales orders, invoices, payments and returns Coordinate scheduling orders and shipments with Production and Logistics Teams Document customer complaints in CRM and drive to resolution according to service level targets De-escalate situations involving dissatisfied customers, offering patient assistance and support Collaborate with Marketing and Sales to process sample orders and facilitate marketing event transaction entry Manage, maintain and organize multiple email accounts daily effectively and efficiently Contribute to maintenance of customer data Route calls and emails as necessary to appropriate team members Other related tasks and duties as agreed Skills and Experience: 1-2 year`s customer service experience Excellent verbal and written communication skills, including strong phone contact handling skills Customer orientation and ability to adapt and respond to different types of personalities Experience working in a multi-lingual, multi-cultural environment; Amharic language skills a plus Strong organizational skills and attention to detail Ability to multi-task, prioritize, and manage time effectively Ability to work well independently and within a team A patient and empathetic attitude Self-motivated, curious and comfortable with ambiguity typical of a small, growing company Proficiency with Microsoft Office Suite and familiarity with ERP/CRM systems, preferred College degree, preferred Job Location: Boise, ID Position Type: Full Time Required to Travel: N/A Preferred Experience: 1-2 years Classification: Non-Exempt Work Schedule: M-F; regular business hours Supervisor: Business Manager Compensation and Benefits: The Teff Company offers a competitive hourly rate. We provide three weeks` paid time off to start (PTO); PTO then increases based on years of service. Benefits include a comprehensive package for medical, dental, vision, EAP services and a 401k retirement plan; coverage begins on the first of the month following 60 days of employment. Company perks may include teff products and baked goods, field visits, staff luncheons and the opportunity to learn more about teff and its cultural value and nutritional profile. Application Instructions: Submit a resume and cover letter toteffjobs@teffco.com with ‘CRR position` in the subject line. We are not accepting phone calls for applications and will be contacting qualified applicants who will be selected for an interview. Do not contact this company in solicitation of any product or service. Get more jobs like these sent to your email. Register Know someone who might be interested in this job? SHARE IT: #J-18808-Ljbffr

  • Provider Relations Representative

    4 weeks ago

    Boise, United States Molina Healthcare Full time

    Remote and must live in Idaho Job Description Job Summary Molina Health Plan Network Provider Relations jobs are responsible for network development, network adequacy and provider training and education, in alignment with Molina Healthcare's overall mission, core values, and strategic plan and in compliance with all relevant federal, state and local...

  • Provider Relations Representative

    4 weeks ago

    Boise, United States Molina Healthcare Full time

    Job Description***Remote and must live in Idaho***Job DescriptionJob SummaryMolina Health Plan Network Provider Relations jobs are responsible for network development, network adequacy and provider training and education, in alignment with Molina Healthcare's overall mission, core values, and strategic plan and in compliance with all relevant federal,...

  • Customer Service Representative

    1 week ago

    Boise, United States Resilient Enterprises, Inc. Full time $500 - $800

    Job DescriptionJob DescriptionAre you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Service Representative. Our mission is to foster positive relationships with our...

  • Customer Service Representative

    4 weeks ago

    Boise, United States Resilient Enterprises, Inc. Full time

    Job DescriptionJob DescriptionAre you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Service Representative. Our mission is to foster positive relationships with our...

  • Customer Service Representative

    4 weeks ago

    Boise, United States Resilient Enterprises, Inc. Full time

    Job DescriptionJob DescriptionAre you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Service Representative. Our mission is to foster positive relationships with our...

  • Customer Service Representative

    4 weeks ago

    Boise, United States Resilient Enterprises, Inc. Full time

    Job DescriptionJob DescriptionAre you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Service Representative. Our mission is to foster positive relationships with our...

  • Customer Service Representative

    2 weeks ago

    Boise, United States Resilient Enterprises, Inc. Full time $500 - $800

    Job DescriptionJob DescriptionAre you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Service Representative. Our mission is to foster positive relationships with our...

  • Customer Experience Representative

    1 month ago

    Boise, United States Enterprise Holdings Full time

    Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared...

  • Customer Service Representative

    2 weeks ago

    Boise, United States ClickBank Full time

    ClickBank is seeking a Remote Customer Service Representative to join our team! $15.00 per hour (move up to $16.50 within the first year and a half) +10% bonus and competitive benefits. What is ClickBank? Hint: we are not a bank! ClickBank is a top global e-commerce platform and affiliate marketplace powering many of the world's leading digital and physical...

  • Customer Experience Representative

    3 months ago

    Boise, United States Enterprise Mobility Inc Full time

    Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared...

  • Customer Experience Representative

    2 weeks ago

    Boise, United States Enterprise Mobility Inc Full time

    Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared...

  • Customer Service Representative

    1 week ago

    Boise, United States Enphase Energy Full time

    DescriptionEnphase Energy is a global energy technology company and leading provider of solar, battery, and electric vehicle charging products. Founded in 2006, Enphase transformed the solar industry with our revolutionary microinverter technology, which turns sunlight into a safe, reliable, resilient, and scalable source of energy to power our lives. Today,...

  • Bilingual Customer Service Representative

    3 months ago

    Boise, United States Idaho Housing and Finance Association Full time

    Job DescriptionJob DescriptionDescription:Idaho Housing and Finance Association is seeking a hard-working and motivated Bilingual Customer Service Representative to join our Mortgage Loan Servicing Department. The successful candidate will respond to customer inquiries related to their mortgage payments, taxes, and/or insurance and be familiar with mortgage...

  • Customer Solutions Representative

    2 days ago

    Boise, United States PSG Global Solutions Careers Full time

    Apply now and our proprietary system will quickly have you in front of a live recruiter. The Opportunity Description We're looking for a Customer Solutions Representative, working in IT (excluding Telecommunication) industry in Boise, Idaho, 83714, United States. Is responsible for validating customer entitlement, log case for the purpose of routing or...

  • Customer Service Representative

    2 weeks ago

    Boise, United States Syringa Networks LLC Full time

    Job DescriptionJob DescriptionDescription:About Syringa Networks: Syringa Networks is a premier provider of high-speed fiber optic services and network solutions. We are dedicated to delivering exceptional connectivity and superior customer service to our clients. Our commitment to innovation and excellence has positioned us as a leader in the...

  • Bilingual Customer Service Representative

    1 month ago

    Boise, United States Idaho Housing and Finance Association Full time

    Job Type Full-time Description Idaho Housing and Finance Association is seeking a hard-working and motivated Bilingual Customer Service Representative to join our Mortgage Loan Servicing Department. The successful candidate will respond to customer inquiries related to their mortgage payments, taxes, and/or insurance and be familiar with mortgage terminology...

  • Balancer - Customer Service Representative

    2 weeks ago

    Boise, United States oilandgas.org.uk Full time

    Job Description: The Customer Service Representative position is on our Customer Balancing Team. Key responsibilities include providing natural gas balancing services to a group of customers in the Pacific Northwest; responsible for supporting the efficient, reliable and safe execution of the regional supply plan through scheduling of natural gas on various...

  • Customer Service Representative I

    3 weeks ago

    Boise, United States Idaho Housing and Finance Association Full time

    Job DescriptionJob DescriptionDescription:Idaho Housing and Finance Association is seeking a Customer Service Representative to join our Mortgage Loan Servicing Department. The successful candidate will respond to customer inquiries related to their mortgage payments, taxes, and/or insurance and be familiar with mortgage terminology.Why Work with Us?At our...

  • Customer Service Representative

    2 weeks ago

    Boise, United States Thrive Pet Healthcare Full time

    The Pet Doctor is looking for a part-time Customer Service Representative to join our team! Put your knowledge and compassion into practice! The Pet Doctor is looking for a Customer Service Representative (CSR) to join our community-based practice. CSR's provide the first and the last impression during our clients' visits. CSR's play a vital role in our team...

  • Customer Service Representative I

    5 days ago

    Boise, United States Idaho Housing and Finance Association Full time

    Job Type Full-time Description Idaho Housing and Finance Association is seeking a Customer Service Representative to join our Mortgage Loan Servicing Department. The successful candidate will respond to customer inquiries related to their mortgage payments, taxes, and/or insurance and be familiar with mortgage terminology. Why Work with Us? At our...