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Admissions Specialist/Advisor

2 months ago

Chicago, United States City Colleges of Chicago Full time

ADMISSIONS SPECIALIST TRUMAN COLLEGE Truman College is seeking an Admissions Specialist to join our team. Truman College is an open enrollment institution and students are accepted year-round. This position requires strong collaboration with CCC recruiters to secure enrollment from prospective applicants and maintaining effective follow-up by using various tracking systems. Serve as a member of the Admissions Team managing student intake to assist in achieving enrollment goals for the college. GENERAL RESPONSIBILITIES: Track student participation from application to enrollment by using various data tracking systems. Contact new applicants through phone calls, emails, etc. to assist with the completion of the enrollment process. Follow up with new and existing applicants to ensure enrollment and registration. Prepare reports to reflect both outreach activities and outcomes. Assist new applicants who walk in or call in seeking admission to the college. Inform new students and families of the admissions requirements, transfer guidelines, financial aid, and scholarship information. Gather information from prospective students who did not enroll via individual interviews, focus groups, and other means to better understand our value proposition, marketing, and customer service. Work collaboratively with recruiters, the Registrar’s Office, and other key departments/individuals within the college to create a seamless transition from application through enrollment and registration process. QUALIFICATIONS: Bachelor’s degree in Business, Communication, Liberal Arts, Marketing, Public Relations, Counseling, Guidance, Psychology, or related field. 3-5 years of experience interacting with students, clients, and customers or a minimum of 2 years work experience in student advising or in the area of Social/Human Services. Excellent written, verbal communication, and customer service skills. Knowledge of Microsoft Windows, Microsoft Office Suite, and database management, including, but not limited to, PeopleSoft. Ability to organize materials and work with a variety of projects simultaneously. Ability to gather and analyze data using basic research methods and databases. This position is represented by the Local 1600 Professional Employee Union. WE OFFER: Excellent health and welfare benefit package and long-term saving investment programs including 103(b) & 457(b) Investment Plans and a pension plan with the State University Retirement System (SURS) Plan. Generous vacation, holiday, personal and sick days, and tuition reimbursement. For a more detailed overview of benefits, please visit the benefits page of our website. Chicago residency is required for all full-time employees within 6 months of hire. We are an equal opportunity and affirmative action employer. Thank you for your interest in CCC #J-18808-Ljbffr