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Senior Manager, Revenue Systems

4 months ago

New York, United States SiriusXM Full time

Responsibilities:

Senior Manager, Revenue Systems & Tools

Who We Are:

SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connect) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are.

This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing SiriusXMs vision to life every day.

SiriusXM Media

SiriusXM Media is the gateway for marketers to the largest digital audio advertising ecosystem in North America. As the combined advertising revenue organization of Sirius XM Holdings Inc., SiriusXM Media spans across leading owned and operated audio platforms Pandora and SiriusXM; innovative ad tech solutions powered by AdsWizz; sonic creative consultancy Studio Resonate; and an extended content network featuring exclusive monetization agreements with Audiochuck, NBCUniversal, SoundCloud, and many more. Reaching more than 150 million listeners each month, SiriusXM Media delivers audiences the tailored brand experiences they crave while putting creators first, making it easy for every marketer to produce, plan, buy and measure across its entire audio universe.

How youll make an impact:

The Business Operations and Planning team seeks a highly motivated Senior Manager, Revenue Systems & Tools to optimize Salesforce systems and all associated first- and third-party tools supporting our diversified advertising division. In this role, you will drive operational excellence and efficiency within our organization, collaborating closely with key stakeholders to understand business requirements and translate them into effective revenue-driving solutions.

What youll do:

  • Drive operational efficiencies by partnering with multiple cross-functional teams including (but not limited to) Enterprise Systems, Advertising Technology, Finance, Sales, and Sales Analytics team to modernize our entire Salesforce ecosystem
  • Project manage and lead design of the next generation SiriusXM Salesforce instance supporting all aspects of advertising including both upstream inputs and downstream dependencies
  • Catalog current tools and build a medium- and long-term cost allocation strategy that supports the dynamic needs of a large-scale advertising department
  • Project manage and stack rank opportunities for incremental improvements and additional capital investment
  • Develop and optimize processes within Salesforce to streamline each step in the lead?billing cycle as well as sales forecasting / analysis
  • Provide training and support to sales team members on Salesforce usage, best practices, and new features
  • Act as Business Operations SME for the future of sales tools; stay one step ahead for what is coming next and proactively incorporate into ongoing roadmap development
  • Partner with Business Operations and Sales Analytics to generate reports and dashboards to track sales performance and identify trends; create dynamic environment of continuous improvement
  • Implement and enforce data governance policies to maintain data integrity and compliance with company standards

What youll need:

  • Bachelor's degree in business administration, information systems, or related field
  • 7+ years of experience in sales operations, CRM administration, or similar roles, preferably in the media or advertising industry
  • 3+ years of management experience
  • Extensive experience with Salesforce with a focus on transformation / modernization
  • Proficiency in Salesforce CRM administration, including user management, customization, and reporting
  • Excellent communication and interpersonal skills
  • Detail-oriented with a focus on data accuracy
  • In-depth knowledge of business operations and processes in a matrixed organization
  • Strategic thinker able to translate business objectives into effective strategies
  • Salesforce Administration: Proficiency in administering Salesforce CRM, including user management, customization, and configuration
  • Salesforce Customization: Experience in customizing Salesforce to meet specific business requirements
  • Data Management: Strong understanding of data management principles within Salesforce
  • Integration Skills: Familiarity with integrating Salesforce with other systems and tools
  • Reporting and Analytics: Proficient in generating and analyzing reports and dashboards in Salesforce
  • CRM Best Practices: Knowledge of industry best practices in CRM administration
  • Troubleshooting and Support: Ability to troubleshoot technical issues and provide user support
  • Must have legal right to work in the U.S.

Our goal at SiriusXM is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.

At SiriusXM, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. We expect the base salary for this position to be in the range of $118,200 to $142,050 and will depend on your skills, qualifications, and experience. Additionally, this role might be eligible for discretionary short-term and long-term incentives. We encourage all interested candidates to apply.

The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.