Patient service rep

3 weeks ago

Orlando, United States Randstad Full time

We are looking for an experienced Customer Service Rep to work onsite with a reputable healthcare company. This job is located in Orlando, FL 32819. Previous experience working in healthcare/ specialty pharmacy is required. This position is offering $20.00 an hour. Must be comfortable communicating with patients in person and over the phone. There is a possibility to work remotely after 100 days on assignment. Please respond if interested Pay Rate: $20.00 an hour Schedule: M-F, 8:30am - 4:30pm

salary: $19.99 - $20 per hour
shift: First
work hours: 8:30 AM - 4:30 PM
education: High School

Responsibilities

  • 3 to 5 years of benefit investigation involving interpretation of insurance coverage
  • 3 to 5 years of experience interacting with healthcare providers in regards to health insurance plan requirement
  • Pharmacy background/call center office experience preferred
  • Exposure to enrollment, pre-assessment & benefits' processes
  • Excellent verbal communication skills and grammar
  • Computer literacy/competence Specific type of experience preferred
  • 2 to 3 years of claims, health insurance benefits or health care billing experience
  • SalesForce system experience
  • Accurate data entry skills
  • Ability to multi-task and provide time management skills
  • Ability to function in a high-volume, fast-paced environment


Skills Patient Support EHR/Epic Health Insurance Policies Medicare Compliance HIPAA Basic Software Skills Appointment Scheduling Healthcare System Navigation Patient Scheduling Patient Care Coordination salesforce
Qualifications Years of experience: 3 years Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

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