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Quality Coordinator

1 month ago

Washington, United States Raafawa Full time

RAAFA's core values underpin who we are, our collectivebehaviors and the way we operate. It is simply a way of being andwhat we define as the RAAFA way. Our amazing culture resultsshowcase the organization and our people who can make a real impactto the lives of those we care for every single day. Quality Coordinator Full Time South Perth, WA At RAAFA we are proud of ourheritage. We are proud of the services we deliver. We are proud ofour people. Our core values underpin who we are,our collective behaviors and the way we operate. It is simply a wayof being and what we define as the RAAFA way. Our amazing cultureresults showcase the organization and our  peoplewho are able to make a real impact to the lives of those we carefor every single day. We are proud to be creatingcommunities open to all. Our Seniors Living services are connectedand offer a continuum of care to people living across our sevenlarge, active and vibrant retirement living estates. Whether it'sone of our five warm and welcoming residential aged care homes orour in-home individualized care and services provider, RAAFAConnect, we are in the business of people looking afterpeople. RAAFA has a great opportunity for a Quality Coordinator, to workwithin our well-established Quality and Clinical Governance Team ona full-time basis. Together this team will provide overallleadership and management to the Senior’s Living Team,ensuring the business exceeds compliance requirements. We are seeking someone who is prepared to go above and beyond,being accountable for monitoring and supporting our facility staffto deliver care and clinical outcomes that are our residents andclients expect and deserve. You will have the benefit of workingalongside facility teams who are skilled leaders whilst beingsupported by the wider RAAFA Clinical Quality GovernanceFramework. This is a full time, permanent role, that reports to the Qualityand Clinical Governance Manager. About the role The Quality Coordinator will work collaboratively with theSenior’s Living Team to oversee quality systems and processesthat drive RAAFA’s Residential Aged Care and Communitybusiness (RAAFA Connect). The role is diverse and requires a person who is passionate andself-motivated. You will apply your industry knowledge and skillsto support a culture of continuous improvement, consumer engagementand quality service delivery. The role will be a champion ofRAAFA’s person centered care model, RAAFA’s R.E.A.LCare Experience. As the Quality Coordinator there is theexpectation of travel to ALL RAAFA sites when required. Benefits to you: Competitive Salary

is on offer. Salary packaging

– as a non-profitorganisation, you can salary package up to $18,549 A Laptop, Mobile Phone and Company Vehicle with a fuel card or

Vehicle allowance up to$10,000

per annum is on offer. Free onsite parking

– allsites have free onsite parking with plenty availability Career & Development Paths–

RAAFA offers various ongoing careerdevelopment opportunities Employee Assistance Program -

Accessconfidential counselling services for personal or work relatedissues Employee Referral Program

- earn bonusesfor recommending friends Discounted Services

- including healthinsurance and gym membership Corporate Zoo Membership

- Visit Perth Zoofor free Supportive culture

- be welcomed into anorganisation who provide a supportive, friendly and positiveculture within all of our staffing groups Sponsorship/ Relocation Package

is onoffer - lets discuss further Key Responsibilities Under the guidance of the Clinical Governance and QualityManager the key duties of this role include: Support in the coordination of accreditation requirementsensuring sites are prepared for external audits. Monitor industry for changes in industry quality/compliancelegislation and manage organisational responses. Monitor client feedback and support Managers in respondingto feedback. Support in coordinating and monitoring RAAFA’sinternal auditing program. Attend onsite monthly Quality Meetings to support the teamto meet their monthly quality KPI’s. Conduct on-site auditing as required. Monitor and support facilities to submit National QualityIndicators and Serious Incident reports. Coach and develop managers to build capacity within theirteams to ensure the organisation exceeds compliance withlegislated quality standards and other industry standards andguidelines. Provide quality reports to the General Manager ResidentialCare with analysis and recommendations. Work within the RAAFA management team to positively respondto recommendations that arise from the Aged Care RoyalCommission. To attend all RAAFA Residential Aged Care Facilities on aregular basis, where is it expected they will engage with keystakeholders including facility personnel, older persons andtheir representatives. About You You will have as a good knowledge of the Aged Care environmentand the current and new Aged Care Quality standards as well asdemonstrated experience and understanding of the complexity ofproviding Aged Care services across multi-sites. You will promotegood and fair leadership and a positive team culture as well asbring exceptional communication and interpersonal skills, with ahighly flexible hands-on approach. Key Requirements Current AHPRA registration as a Registered Nurse isdesirable. Demonstrated experience in a Quality Management role,preferably in an aged care environment. A good working knowledge of the Aged Care QualityStandards. A passion for working in Aged Care and genuine care andrespect for older people. Demonstrated computer proficiency and experience in usingan electronic care management system, preferably iCare and theMicrosoft Windows suite of tools including Excel. Experience in delivering strong, reliable and crediblesystems and processes. Current driver's license and willingness to travel toRAAFA’s various locations. RAAFA WA reserves the right to withdraw, shortlist andinterview applicants prior to the closing date.

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