Store Customer Service Specialist

3 weeks ago

Cary, United States The Sherwin-Williams Company Full time
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
The individual selected for this role will be expected to work at Store #2020, located at: 992 Kildaire Farm Rd, Cary, NC, 27511. This is a full-time position with up to 40 hours per week.
  • Ensure high levels of customer satisfaction through excellent sales service
  • Assist customers in person and over the phone by determining needs and presenting appropriate products and services
  • Build productive trust relationships with wholesale and retail customers
  • Process sales transactions accurately and consistent with policies and procedures
  • Follow and achieve sales goals on a monthly, quarterly, and yearly basis
  • Maintain precise work order files and formulas
  • Pull appropriate products from the sales floor or warehouse
  • Tint and mix products, as needed, to customer specifications
  • Stock shelves and set up displays
  • Clean store equipment
  • Load/unload delivery trucks
  • Assist in making deliveries, as needed
  • Maintain in-stock and presentable condition assigned areas
  • Remain knowledgeable on products offered and discuss available options
  • Comply with inventory control procedures
  • Suggest ways to improve sales
Minimum Requirements:
  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications:

  • Have a valid, unrestricted Driver's License
  • Have at least a High School diploma or GED
  • Have at least one (1) year experience working in a delivery, retail, or customer service position
  • Have previous work experience selling paint and paint related products
  • Have previous work experience operating tinting and mixing equipment
  • Ability to read, write, comprehend, and communicate in more than one language
  • Ability to read, write, comprehend, and communicate in Spanish

  • Customer Service/ Store Manager

    5 days ago

    Cary, North Carolina, United States CubeSmart Full time

    Job SummaryCubeSmart is seeking a highly motivated and customer-focused Customer Service/ Store Manager to join our team. As a key member of our retail operations team, you will be responsible for delivering exceptional customer service, managing store operations, and driving sales growth.Key ResponsibilitiesProvide exceptional customer service to ensure...

  • Healthcare Reception Specialist

    1 week ago

    Cary, North Carolina, United States Specialist Office Full time

    Job OverviewWe are seeking a Healthcare Reception Specialist to join our team in a dynamic medical environment. The ideal candidate will possess extensive experience in a specialized medical office setting.Requirements:Minimum of 4 years in a specialized/private medical practiceProficient in pre-authorizing medical procedures and managing...

  • Retail Service Specialist>

    3 months ago

    Cary, United States O'Reilly Auto Parts Full time

    O'Reilly Automotive - 356 Northwest Hwy [Store Manager] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of sales, customer service, store appearance and operations; Serve in a leadership role in...

  • Customer Experience Specialist

    3 months ago

    Cary, United States Best Buy Full time

    **Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...

  • Store Associate

    3 days ago

    Cary, North Carolina, United States Burlington Full time

    Job Summary: We are seeking a highly motivated and detail-oriented Store Associate - Shortage Control Specialist to join our team at Burlington. As a key member of our store team, you will play a critical role in maintaining a secure shopping environment and delivering exceptional customer service.Key Responsibilities:Monitor store entrances, exits, and...

  • Customer Service Representative

    23 hours ago

    Cary, North Carolina, United States Michaels Stores Full time

    About Michaels StoresMichaels is a leading arts and crafts retailer that provides a wide range of products and services to customers. We are committed to delivering exceptional customer experiences and creating a welcoming environment for our customers and employees.Job SummaryWe are seeking a Customer Service Representative to join our team at Michaels...

  • Customer Service Representative

    3 days ago

    Cary, North Carolina, United States Whole Foods Market Full time

    Job Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Whole Foods Market. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the overall success of our store.Key...

  • Customer Service Representative

    13 hours ago

    Cary, North Carolina, United States Michaels Stores Full time

    About Michaels StoresMichaels is a leading arts and crafts retailer that provides a wide range of products and services to customers. We are committed to delivering an exceptional customer experience and creating a positive and inclusive work environment.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a...

  • Customer Service Representative

    3 weeks ago

    Cary, United States Circle K Stores Inc. Full time

    Customer Service Representative Apply at Store 2720914, Cary, NC Posted on: Yesterday Job Requisition ID: R446411 Availability - Shift/Days Flexible Availability We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a...

  • Customer Service Representative

    5 days ago

    Cary, North Carolina, United States Walmart Full time

    Job OverviewThis role focuses on providing exceptional customer service, preventing loss, and ensuring a safe and secure shopping environment at our store entrances.Key Responsibilities:Verify purchases and assist with returned itemsKeep store entrances safe and secureProvide excellent customer service and respond to customer inquiriesWork collaboratively...

  • Customer Service Cashier

    1 week ago

    Cary, North Carolina, United States Central Network Retail Group Full time

    Position Overview:The Cashier plays a crucial role in the retail environment by efficiently processing sales transactions for hardware products while delivering exceptional customer service. This position requires close interaction with customers and collaboration with fellow team members to ensure a positive shopping experience.Key...

  • Stylist - Deliver Exceptional Customer Service

    5 days ago

    Cary, North Carolina, United States Free People Full time

    About the RoleWe are seeking a highly motivated and fashion-forward Stylist to join our team at Free People. As a Stylist, you will play a key role in driving sales and delivering exceptional customer service.Key ResponsibilitiesBrand Ambassador: Act as a brand representative, reflecting the company values and driving the store experience on the sales...

  • Customer Success Specialist

    4 weeks ago

    Cary, United States Railinc Full time

    Railinc creates cutting-edge technology solutions for one of North America’s most important industries. From developing technology that supports critical operations, to track and trace applications, to Big Data analytics, Railinc is solving some of the railroad industry’s toughest challenges. At Railinc, we do work with a purpose – our efforts have a...

  • Customer Service Representative

    1 day ago

    Cary, North Carolina, United States Domino's Franchise Full time

    **Job Summary**At Domino's Franchise, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to internal and external customers, promoting our pizza products and services, and upholding our high...

  • PT Customer Service Leader

    2 months ago

    Cary, United States Food Lion Full time

    Address: USA-NC-Cary-8745 Holly Springs Road Store Code: Store 02198 Front End (7230812) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE To provide...

  • PT Customer Service Leader

    2 weeks ago

    Cary, United States Food Lion Full time

    Category/Area of Expertise: Retail Operations Job Requisition: 394594_external_USA-NC-Cary Address: USA-NC-Cary-900 N Maynard Rd Store Code: Store 00727 Front End (7214452) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a...

  • FT Customer Service Leader

    2 weeks ago

    Cary, United States Food Lion Full time

    Category/Area of Expertise: Retail Operations Job Requisition: 392860_external_USA-NC-Cary Address: USA-NC-Cary-8745 Holly Springs Road Store Code: Store 02198 Front End (7230812) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million...

  • Customer Service Sales Associate

    2 weeks ago

    Cary, North Carolina, United States Southern Tide Full time

    Sales Associate (Part-Time)Become a vital part of our team at Southern Tide, where we celebrate the coastal lifestyle by offering premium products and outstanding customer service.Position Overview:Support daily sales operations within the retail environmentDeliver exceptional customer service experiencesPromote and embody the brand's identityKey...

  • Store Director

    5 days ago

    Cary, North Carolina, United States Domino's Pizza LLC Full time

    Job SummaryWe are seeking a highly motivated and experienced Operations Manager to join our team at Domino's Pizza LLC. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our store, ensuring that we deliver exceptional customer service and maintain the highest standards of quality and efficiency.Key...

  • Store Manager

    3 months ago

    Cary, United States Genuse Inc Full time

    Job DescriptionJob DescriptionGenuse, Inc., corporate owner of Plato’s Closet Raleigh, Brier Creek and Cary, is seeking applicants for the position of Store Manager , Plato’s Closet Cary, located at 111 Crossroads Blvd, Cary, NC.Plato’s Closet is a chain of over 500 stores in the United States and Canada that buys and sells gently used clothing for...