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Retail Rental Technician

4 months ago

Littleton, United States Vail Resorts Retail Full time

Location: Lakewood, CO, US

Epic Mountain Gear is the premier ski shop in the Denver Metro Area. We specialize in outfitting our guests in the best, highest rated and most specialized items to fit their needs. We stand behind our guarantee because we know our associates are passionate about what they do providing excellent customer service. You can also take advantage of being part of the Vail Resorts family with employee perks, such as a free ski pass to our world-class resorts, discounted lodging, and more. We sell the top brands, carry the most gear and have the most fun. Come join our team and become an expert in the outdoor retail industry. **Learn more here.**

As of Nov. 15, 2021, Vail Resorts will be requiring all employees across North America to be vaccinated for COVID-19.

Join us now and receive an end-of-season bonus of $2/hour for every hour worked

**Job Summary**:

Rental Technicians are responsible for generating sales through world-class guest service through assisting customers with rental equipment.

**Job Responsibilities (but not limited to):**

* Explain to guests how to operate rental equipment, safety practices, and guest responsibility for the equipment during the rental including length of rental and return options

* Ensure equipment on rental ready line is clean, serviced, and tested according to company standards

* Follow all company standards in regards to paperwork, cash management, and loss prevention

* Deliver an enthusiastic and professional level of guest service at all times

* Adhere to all safety procedures

* Maintain all paperwork according to company policy

**Qualifications:**

* Previous retail/rental experience preferred

* Passion for Skiing/Snowboarding

* Maintain a working knowledge of products and trends within the industry

* Commitment to providing excellent customer service

* Ability to communicate fluently with co-workers and guests in accurate spoken and written English

* Basic computer skills

* Ability to work a flexible schedule; including nights, holidays and weekends

The budgeted range starts at 15. Actual pay will be adjusted based on experience.

The perks and benefits include

* Free ski passes for employees

* 401(k) retirement plan

* Accrued Sick Time

* Discount lift tickets for friends and family

* Free ski lessons

* Discounted lodging, food (including $5 meals), gear, and mountain shuttles

* Discounted bike haul & golf

* Excellent training & professional development

Seasonal Full Time roles are eligible for the above, plus

* Critical Illness and Accident plans

* Medical, Dental, and Vision insurance (only available once eligible employees work 750 hours)

* Free ski passes for dependents

**Reach Your Peak at Vail Resorts.** As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests *and* our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether youre looking for seasonal work or the career of a lifetime, join us today to reach your peak.

*Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.*

Requisition ID 410390