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Ski Equipment Rental Specialist

2 months ago

Littleton, Colorado, United States Vail Resorts Retail Full time

JOB TITLE: Rental Technician at Epic Mountain Gear

Company: Epic Mountain Gear

Epic Mountain Gear stands as the premier ski retailer in the Denver Metro Area, dedicated to offering customers top-notch equipment tailored to their preferences. Our passionate team is focused on providing outstanding customer service and creating unforgettable experiences. As part of the Vail Resorts family, employees enjoy various benefits, including complimentary ski passes, discounted lodging, and more. We pride ourselves on offering the best brands and a diverse selection of gear in a lively work atmosphere.

Job Summary:

As a Rental Technician, you will play an essential role in enhancing sales through exceptional customer service and assisting clients with their rental needs.

Key Responsibilities:

  • Provide clear explanations of equipment usage, safety protocols, and customer responsibilities
  • Ensure all rental gear is thoroughly cleaned, maintained, and complies with company standards
  • Adhere to established procedures for documentation, cash management, and loss prevention
  • Deliver enthusiastic and professional service to guests consistently
  • Follow safety guidelines diligently
  • Maintain accurate records in accordance with company policies

Qualifications:

  • Previous experience in retail or rental environments is preferred
  • A genuine passion for skiing or snowboarding
  • Familiarity with industry products and current trends
  • Dedication to providing exceptional customer service
  • Strong English communication skills
  • Basic proficiency in computer usage
  • Willingness to work evenings, weekends, and holidays

The starting pay rate is $15 per hour, with adjustments based on experience.

Employee benefits include complimentary ski passes, a 401(k) plan, sick leave, discounted lift tickets, ski lessons, and more.

Seasonal full-time positions come with additional perks such as Critical Illness and Accident plans, Medical, Dental, and Vision insurance, and free ski passes for dependents.

Become a part of Epic Mountain Gear and Elevate Your Experience with Vail Resorts. Join a team of dedicated individuals striving for excellence and enjoying remarkable experiences. Whether you are looking for seasonal work or a long-term career, embark on your journey with us today.

Vail Resorts is an equal opportunity employer committed to fostering diversity and inclusion.