Client Service Representative

3 months ago

Vacaville, United States Wise Auto Group Full time
Job Title: Receptionist - GMC of Vacaville

Location: Vacaville, CA

Job Type: Full-Time

Salary: $16.00/hr - $19.00/hr

About Us: GMC of Vacaville is a growing dealership dedicated to providing exceptional customer service and top-quality GMC vehicles. We believe in hiring passionate individuals who are committed to their personal and professional growth. If you want to be part of a supportive team that offers long-term career opportunities, GMC of Vacaville is the place for you

Job Description: We are looking for a professional, friendly, and detail-oriented Receptionist to be the first point of contact for our customers. This position plays a crucial role in delivering a warm and welcoming experience to all visitors and supporting our team with administrative tasks. The role will also require making calls to clients for service appointments, so strong organizational skills are a must. If you have excellent communication skills, are a quick learner, and have a positive attitude, we'd love to hear from you

Responsibilities:
  • Greet and assist customers in a professional and courteous manner.
  • Manage a high volume of customer inquiries via inbound/outbound calls and emails.
  • Make calls to clients to schedule service appointments.
  • Maintain and organize appointment schedules efficiently.
  • Support the sales and service departments by responding to client inquiries promptly.
  • Maintain confidentiality when dealing with sensitive information.
  • Perform administrative and clerical duties as assigned.
  • Ensure the front desk is tidy and presentable, with all necessary materials in place.
Qualifications:
  • Must be at least 18 years old.
  • Valid Driver's License.
  • Authorized to work in the United States without sponsorship.
  • Strong organizational skills with the ability to manage multiple tasks.
  • Professional phone etiquette and excellent customer service skills.
  • Basic understanding of administrative and clerical procedures.
  • Proficiency with computers, internet, and Microsoft Office Suite.
  • Ability to multitask in a busy environment with attention to detail.
  • Positive attitude, friendly demeanor, and willingness to learn.
Benefits:
  • Competitive pay: $16.00/hr - $19.00/hr.
  • Medical, Dental, and Vision Insurance.
  • 401k plan with matching contributions.
  • Paid vacation, holidays, and sick leave.
  • Opportunities for growth and professional development.
  • Complete paid training programs for career advancement.
  • Employee vehicle purchase plans.
  • Family-oriented culture with structured support.
  • Job security with long-term career potential.
  • Employee recognition programs.
  • Discounts on vehicle, service, and parts purchases.

Join the GMC of Vacaville Family: We are looking for someone who wants to raise the bar in the automotive industry and grow with us. If you're eager to learn from the best and take the next step in your career, apply today

Equal Employment Opportunity:
GMC of Vacaville is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at GMC of Vacaville are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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