Shipping Customer Service Technician

2 months ago

Effingham, United States Waupaca Foundry Full time

** Waupaca Foundry, Inc.**

** Shipping Customer Service Technician**

Effingham, IL 62401

Waupaca Foundry, Inc. is North Americas leading supplier of iron castings and has a history of innovation with a legacy of product quality. Waupaca Foundry employs approximately 4,400 people company-wide.

Waupaca Foundry is committed to relentless improvement, forward-thinking sustainability initiatives, and providing a reliable experience to the millions who use our castings every day. Our goal is to employ individuals who take pride in their work within a culture of continual innovation.

Waupaca Foundry is proud to be an employer of choice for those driven and skilled individuals seeking rewarding careers by producing top quality castings.

You will be right at home at Waupaca Foundry.

Cast Your Own Future.

More information is available on our website

**Shipping Customer Service Technician**

**ROLE:**

The main functions of this job are order entry, communicating with customers/suppliers both internal and external, filing, purchase order review, and other duties as directed by the Customer Service Manager.

**RESPONSIBILITIES:**

* Daily review of customer order requirements on customers portal/websites.

* Communicate and collaborate on any early or late shipments with customers.

* Maintain open orders with any quantity and or date changes.

* Communicate any customer address changes or new ship to locations required with accounting and sales.

* Work with outsource facilities as to their processing/shipping plans to ensure on time delivery to our customers, and help them prioritize as needed.

* Communicate with our sales department any pricing issues or parts needing an inactive review.

* Work closely with other internal departments to make sure parts are released and available to ship in order to meet our customers demand.

* Reviews production schedules and related information and confers with production scheduler to determine material requirements and prepare forecasted shipping requirements.

* Communicate with plant schedulers any order movement from our customers.

* Obtain Shipping Requirements for Customer Releases.

* Responsible for timely notification to customer of shipment delays and maintains current contact information for all customers.

* Assist others on the Customer Service team as needed.

**EDUCATION/EXPERIENCE REQUIREMENTS:**

* Previous Tier 1 Automotive Customer Service experience preferred

* High School Education

* Microsoft Excel

* Familiarity with SAP

* Experience with Ford Super-G preferred

**QUALIFICATIONS:**

* Solid work history

* Good oral communications

* Strong attention to detail

* Good organizational skills

* Understanding and following instructions

* Problem solving

* Dependable and responsible

* Positive work attitude

* Ability to work in a team environment

* Ability to adapt to a flexible work schedule

* Ability to work without supervision

**BENEFITS:**

Waupaca Foundry offers competitive wages and exceptional benefits, including:

* Medical, dental, vision

* Short and long term disability

* Life insurance

* 401(k)

* Employer funded retirement plan

* Paid vacations/holidays

* Wellness program

* Fitness membership

* Employee assistance program (EAP)

* Employer supported career development, including tuition reimbursement

**Waupaca Foundry is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.**

**Equal Opportunity Employer, including disabled and veterans.**

  • Logistics Customer Support Specialist

    1 week ago

    Effingham, Illinois, United States Waupaca Foundry Full time

    Waupaca Foundry, Inc.Shipping Customer Service TechnicianWaupaca Foundry, Inc. stands as North America's premier provider of iron castings, boasting a legacy of innovation and unparalleled product quality. With a workforce of approximately 4,400 individuals, we are dedicated to fostering a culture of continuous improvement and sustainability.At Waupaca...

  • Logistics Customer Support Specialist

    2 weeks ago

    Effingham, Illinois, United States Waupaca Foundry Full time

    Waupaca Foundry, Inc.Shipping Customer Service TechnicianLocation: Effingham, ILWaupaca Foundry, Inc. stands as North America's premier provider of iron castings, renowned for its innovative spirit and commitment to product excellence. With a workforce of approximately 4,400 individuals, we pride ourselves on fostering a culture of continuous improvement and...

  • Logistics Customer Support Specialist

    2 weeks ago

    Effingham, Illinois, United States Waupaca Foundry Full time

    Waupaca Foundry, Inc.Shipping Customer Service TechnicianWaupaca Foundry, Inc. stands as North America's premier provider of iron castings, boasting a rich history of innovation and a commitment to quality. With a workforce of approximately 4,400 employees, we pride ourselves on fostering a culture of continuous improvement and sustainability.We are...

  • Service Technician

    2 months ago

    Effingham, United States Probst Refrigeration & Heating Full time

    Job DescriptionJob DescriptionThe Service Technician reports to the Service Manager, and is responsible for performing a range of HVACR jobs for industrial, commercial, and residential customers. BenefitsPaid TrainingCareers Advancement OpportunitiesCompetitive CompensationYear-Round WorkSpiffs, Rewards, & Employee ContestsCustomer-based activities involved...

  • Customer Service Representative

    7 days ago

    Effingham, Illinois, United States Walmart Full time

    Unlock a World of Possibilities at WalmartAre you looking for a career that offers more than just a paycheck? Do you want to make a real difference in the lives of customers and your own? At Walmart, we offer a unique opportunity to grow and develop your skills in a fast-paced and dynamic environment.Our Store Offers:Front End Opportunities: Work as a...

  • Field Service Technician

    2 weeks ago

    Effingham, Illinois, United States Prairie State Gaming Full time

    TRANSFORMING ENTERTAINMENTYOUR OPPORTUNITY AWAITS:At Prairie State Gaming, we are on the lookout for individuals who thrive in a dynamic environment. Be part of an exhilarating industry where every day is filled with energy and excitement. Collaborate with a diverse group of colleagues who are passionate about enhancing the customer experience. We are...

  • Customer Service Representative

    4 days ago

    Effingham, Illinois, United States Midland States Bank Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Midland States Bank. As a key member of our banking team, you will be responsible for providing exceptional customer service, processing banking transactions, and promoting our financial services to customers.Key ResponsibilitiesCustomer...

  • Customer Service Representative

    4 days ago

    Effingham, Illinois, United States Midland States Bank Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Midland States Bank. As a key member of our banking team, you will be responsible for providing exceptional customer service, processing banking transactions, and promoting our financial services to customers.Key ResponsibilitiesCustomer...

  • Customer Service Representative

    1 week ago

    Effingham, Illinois, United States Midland States Bank Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Midland States Bank. As a key member of our banking team, you will be responsible for providing exceptional customer service, processing transactions, and promoting bank services to our customers.Key ResponsibilitiesCustomer Service: Provide...

  • Customer Service Representative

    4 days ago

    Effingham, Illinois, United States Midland States Bank Full time

    Job SummaryAt Midland States Bank, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers via phone, ensuring that their banking-related needs are met with professionalism and efficiency.Key...

  • Customer Service Representative

    5 days ago

    Effingham, Illinois, United States Midland States Bank Full time

    Job SummaryMidland States Bank is seeking a highly skilled Customer Care Specialist to provide exceptional customer service via the telephone. As a key member of our team, you will be responsible for ensuring customers receive excellent service by answering questions, resolving problems, and processing requests related to a wide variety of banking-related...

  • Customer Service Representative

    5 days ago

    Effingham, Illinois, United States Dieterich Bank Full time

    Job DescriptionJob Summary:The Customer Care Representative I is a key role within Dieterich Bank, responsible for delivering exceptional customer service and providing expert knowledge on all deposit products, loans, and bank services. This service-oriented position requires a high level of professionalism, accuracy, and problem-solving skills to resolve...

  • Customer Service Representative

    4 days ago

    Effingham, United States Midland States Bank Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Midland States Bank. As a key member of our banking team, you will be responsible for providing exceptional customer service, processing banking transactions, and promoting our financial services to customers.Key ResponsibilitiesCustomer...

  • Customer Service Representative

    1 week ago

    Effingham, Illinois, United States Midland States Bank Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Midland States Bank. As a key member of our banking team, you will be responsible for providing exceptional customer service, processing transactions, and promoting bank services to our customers.Key ResponsibilitiesCustomer Service: Provide...

  • Customer Service Representative

    7 days ago

    Effingham, Illinois, United States Mach 1 Stores Full time

    Job SummaryMach 1 Stores is seeking a highly motivated and customer-focused Entry-Level Customer Service Associate to join our team. As a key member of our retail sales team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide...

  • Customer Service Representative

    7 days ago

    Effingham, Illinois, United States Jack Flash Stores Full time

    About Jack Flash StoresJack Flash Stores is a family-owned, growing retail chain in Illinois and Missouri. Founded in 1986 with a single location, we have expanded to 18 stores offering a range of products and services.Our MissionWe are dedicated to providing top-notch customer service, a fun and comfortable work environment, and excellent products to our...

  • Customer Service Representative

    23 minutes ago

    Effingham, Illinois, United States TravelCenters of America Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring a pleasant environment for our travelers, and contributing to the overall success of our travel centers.Key...

  • Customer Service Representative

    7 days ago

    Effingham, Illinois, United States Mach 1 Stores Full time

    Job Opportunity at Mach 1 StoresWe are seeking a highly motivated and customer-focused individual to join our team as a Liquor Store Sales Associate. As a key member of our staff, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities:Provide...

  • Customer Service Representative

    7 days ago

    Effingham, Illinois, United States Jack Flash Stores Full time

    Job DescriptionJack Flash Stores is seeking a highly motivated and customer-focused Overnight Cashier / Retail Sales Associate to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.About Jack Flash StoresJack...

  • Cashier / Customer Service Associate

    3 months ago

    Effingham, United States Mach 1 Stores Full time

    Job DescriptionJob Description$15.00-15.50 per hour w/quarterly pay increases in 2024. We are needing a team member with flexible availability that is looking for long term employment!Mach 1 Stores on Banker Street in Effingham, Illinois is looking to hire an Entry-Level Customer Service Associate to greet customers and efficiently handle our store's...