FT Store Counter Sales Rep

7 months ago


Duluth, United States Automotive Parts Headquarters Full time

The Store Counter Sales Representative is responsible for greeting and providing sales service to customers, assisting with non-application parts, mixing paint, customer returns and resolving customer concerns. Secondary responsibilities include checking in freight, delivering parts, cycle counts, cleaning, and label maintenance. A counter sales representative is also responsible for maintaining store appearance, security, safety and daily operational standards, as set by the manager.

Job Duties:

  • Serve retail and commercial customers with the objective of making Auto Value the leading provider of auto parts, accessories, tools, equipment and automotive paint and supplies in the marketplace
  • Assist with phone inquiries to result in commercial deliveries and in-store sales
  • Use computer and paper catalogs to identify parts, stay aware of current sales and promotions, suggest related sales items and advise possible upgrade options when appropriate
  • Resolve customer concerns or complaints
  • Ensure that customers receive world-class service in having their needs met by Auto Value
  • Follow proper store policies and procedures when conducting sales transactions
Minimum Requirements:
  • Must possess and maintain a valid driver's license and acceptable driving record
  • Automotive parts knowledge or sales experience preferred; training is available
  • Strong organizational skills and strong verbal and written communication skills
  • Familiar with store operating procedures
  • Ability to effectively communicate with customers, suppliers and visitors as well as employees at all levels of the company

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