Customer Service Rep

7 months ago

Duluth, United States Genuine Parts Company Full time

SUMMARY:
Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.

JOB DUTIES:
• Responds to basic customer inquires regarding products, provides quotes, and handles order entry.
• Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).
• Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.
• May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.
• Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
• Orders items to ensure appropriate inventory levels are maintained for customers.
• May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order.
• Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.
• Determines the most cost effective shipping method for customer orders.
• Partners with Account Representatives to ensure customer satisfaction.
• Expedites backorders. May pull inventory and prepare order for shipment to customer.
• May handle customer returns.
• Performs other duties as assigned.

EDUCATION & EXPERIENCE:
Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES:
• Reliability, organization, and attention to detail required.
• Strong communication skills including written, verbal, and listening.
• Ability to multi-task and time management skills required.
• Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet.
• Product knowledge is preferred.

COMPANY INFORMATION:
Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.

Not the right fit?  Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

  • Customer Service Representative

    5 months ago

    Duluth, United States Domino's Pizza LLC Full time

    Company Description Looking for the first step to you new career ? 90% of Franchisees started out as a deliver Expert or an inside position and that could be you too ! You got game? You got spring in your step? You want the best job in the world? And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to...

  • Cashier & Customer Service

    1 day ago

    Duluth, United States Taco Bell - Grand Ave Full time

    Taco Bell - Grand Ave is looking for a full time or part time Cashier and Customer Service team member to join our location in Duluth, MN. The Cashier and Customer Service position will be a blend of hospitality and operations. You will use cash registers, POS terminals, electronic scanners, and other related equipment to conduct monetary transactions with...

  • Cashier & Customer Service

    1 day ago

    Duluth, United States Disability Solutions Full time

    Taco Bell - Grand Ave is looking for a full time or part time Cashier and Customer Service team member to join our location in Duluth, MN. The Cashier and Customer Service position will be a blend of hospitality and operations. You will use cash registers, POS terminals, electronic scanners, and other related equipment to conduct monetary transactions with...

  • Cashier & Customer Service

    1 day ago

    Duluth, United States Taco Bell - London Rd Full time

    Taco Bell - London Rd is looking for a full time or part time Cashier and Customer Service team member to join our location in Duluth, MN. The Cashier and Customer Service position will be a blend of hospitality and operations. You will use cash registers, POS terminals, electronic scanners, and other related equipment to conduct monetary transactions with...

  • Cashier & Customer Service

    2 days ago

    Duluth, United States Disability Solutions Full time

    Taco Bell - Duluth is looking for a full time or part time Cashier and Customer Service team member to join our location in Duluth, MN. The Cashier and Customer Service position will be a blend of hospitality and operations. You will use cash registers, POS terminals, electronic scanners, and other related equipment to conduct monetary transactions with...

  • Customer Service Representative

    3 weeks ago

    Duluth, Minnesota, United States Dollar Tree Full time

    Dollar Tree is looking for a highly motivated Customer Service Representative to help us deliver outstanding customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our customers leave satisfied with their purchases. You'll handle customer inquiries, resolve issues promptly, and maintain a high level of good customer...

  • Customer Service Specialist

    7 days ago

    Duluth, Minnesota, United States THE UPS STORE Full time

    About the RoleWe are looking for a highly motivated and organized Customer Service Specialist to handle customer inquiries, process shipments, and provide excellent customer service. The ideal candidate will have strong communication skills, a friendly demeanor, and a professional appearance.Responsibilities:Deliver outstanding customer service to walk-in...

  • Customer Service Driver

    3 weeks ago

    Duluth, Minnesota, United States The Hertz Corporation Full time

    The Hertz Corporation is hiring a Customer Service Driver to join our team. In this role, you will be responsible for delivering vehicles to customers and providing exceptional customer service.Estimated Salary: $14.00 per hourThe job duties include:Transporting vehicles to and from our offices and customer locationsPicking up and dropping off customers as...

  • Customer Service Professional

    7 days ago

    Duluth, Minnesota, United States Penske Full time

    Penske, a leading logistics company, is seeking a skilled Customer Service Professional to join their team. As a key member of the Corporate Sales Center, you will handle incoming sales and customer service calls in a fast-paced environment.Key Responsibilities:Handle incoming sales and customer inquiriesExplain sales procedures and respond to customer...

  • Customer Service Representative

    7 days ago

    Duluth, Minnesota, United States Wal-Mart Stores , Inc. Full time

    Job SummaryWe are seeking a Customer Service Representative to join our team at Walmart, providing exceptional service to customers and ensuring a positive shopping experience. The ideal candidate will be available to work a variety of shifts, including mornings, afternoons, evenings, weekends, and holidays.ResponsibilitiesProvide excellent customer service...

  • Customer Services Manager

    2 months ago

    Duluth, United States Barco Full time

    We are currently hiring for a Global Technology Services Manager. The position is onsite at our Atlanta facility (Duluth, Georgia). Function The Global Technology Services Manager will manage the Global Technology Services team against agreed service level agreements and/or other set criteria which could exist across various divisions in a region or named...

  • Customer Service Expert

    7 days ago

    Duluth, Minnesota, United States Arrow Exterminators Full time

    Job OverviewWe are seeking a highly skilled Customer Service Expert to join our team at Arrow Exterminators. As a leading provider of pest control services, we pride ourselves on delivering exceptional customer experiences and maintaining a family-friendly atmosphere that fosters growth opportunities.In this role, you will be responsible for fielding calls...

  • Customer Service Professional

    7 days ago

    Duluth, Minnesota, United States Arrow Exterminators Full time

    About UsAt Arrow Exterminators, we're a leading provider of pest control services in the US. Founded in 1964, our company is dedicated to protecting the health and property of our customers while maintaining a family-friendly atmosphere that fosters career growth opportunities.Job SummaryWe're seeking an exceptional Customer Service Representative to join...

  • Customer Service Representative

    7 days ago

    Duluth, Minnesota, United States THE UPS STORE Full time

    The UPS Store seeks highly motivated and customer-focused professionals to join our team as Full-Time Center Associates. This role is ideal for individuals who enjoy delivering exceptional customer service, working in a fast-paced retail environment, and operating various equipment.Key Responsibilities:Provide outstanding customer service to walk-in...

  • Customer Service Representative

    2 weeks ago

    Duluth, Georgia, United States Moon Capital Full time

    We are seeking a reliable and detail-oriented Customer Service Representative to join our team at Moon Capital LLC in Duluth, GA. The ideal candidate will possess excellent communication skills, be able to work accurately with cash handling systems, and provide exceptional customer service.Job OverviewAs a Customer Service Representative, you will play a...

  • Customer Service Associate

    3 weeks ago

    Duluth, Minnesota, United States Reid Strelow - State Farm Agent Full time

    Job SummaryWe are looking for a skilled Account Associate to join our team at Reid Strelow - State Farm Agent. In this role, you will work closely with customers to understand their insurance needs and provide personalized solutions. If you have excellent communication skills, a passion for customer service, and a drive to succeed, we encourage you to...

  • Customer Service Representative

    3 weeks ago

    Duluth, Minnesota, United States DSI Systems Full time

    Job OverviewWe are seeking a highly motivated Customer Service Representative to join our team at DSI Systems. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving sales growth in a fast-paced retail environment.About the RoleEngage customers and present AT&T products and services in a busy retail...

  • Customer Service Representative

    3 weeks ago

    Duluth, Minnesota, United States The Salvation Army USA Southern Territory Full time

    Join The Salvation Army USA Southern Territory as a Customer Service Representative and make a meaningful difference in your community! This role involves assisting customers with their purchases, resolving issues, and maintaining a clean and organized store environment. Estimated Salary: $14-$17 per hour.Key Responsibilities: Provide exceptional customer...

  • Customer Service Associate

    3 weeks ago

    Duluth, Minnesota, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC: Customer Service Representative Job DescriptionWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative. As a CSR, you will be the face of Domino's Pizza, providing exceptional customer service and ensuring a positive experience for our customers.Job Responsibilities:Provide...

  • Customer Service Ambassador

    7 days ago

    Duluth, Minnesota, United States Savers | Value Village Full time

    Job Title: Customer Service AmbassadorSavers | Value Village is a purpose-driven company, dedicated to creating a sustainable future. As a Certified Customer Service Ambassador, you will play a vital role in delivering exceptional customer experiences that drive sales growth and foster loyalty.This is an exciting opportunity to join a team of passionate...