Operational Director for Retail Center

3 weeks ago


Duluth, Minnesota, United States THE UPS STORE Full time
About the Role

We are seeking an experienced Operational Director to lead our retail center in delivering exceptional customer service and driving business growth.

Job Summary

The Operational Director will be responsible for overseeing the day-to-day operations of the retail center, including managing a team of associates, monitoring sales performance, and ensuring compliance with company policies and procedures.

Key Responsibilities
  • Manage and motivate a team of associates to deliver world-class customer service and achieve sales targets
  • Schedule work assignments and facilitate regular team meetings to ensure seamless store operations
  • Monitor and evaluate customer satisfaction and implement strategies to improve it
  • Develop and implement marketing programs to drive sales growth
  • Prepare and submit financial reports to senior management
  • Manage inventory levels and ensure accurate stockroom practices
Requirements
  • Bachelor's degree in Business Administration or related field
  • Minimum 2 years of retail management experience, preferably in a leadership role
  • Strong communication and interpersonal skills, with ability to build strong relationships with colleagues and customers
  • Proven track record of achieving sales targets and improving customer satisfaction
  • Proficiency in Microsoft Office Suite and Adobe Creative Cloud
What We Offer
  • A competitive salary range of $60,000 - $80,000 per year
  • Paid vacation time and holidays
  • Opportunities for professional development and career advancement


  • Duluth, Minnesota, United States OSL Retail Services Inc Full time

    About OSL Retail Services IncWe are a people-centric company committed to employing a diverse workforce and being an equal-opportunity employer. Qualified applicants will receive consideration regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.Salary and...


  • Duluth, Minnesota, United States Duluth Chrysler Dodge Jeep RAM Full time

    Job SummaryWe are seeking a highly skilled and experienced Service Operations Director to join our service operations department at Duluth Chrysler Dodge Jeep RAM. The ideal candidate will have a proven track record of delivering exceptional customer service, managing teams, and driving business growth.About the RoleThe Service Operations Director will be...


  • Duluth, Minnesota, United States Buckle LLC Full time

    About the RoleThis internship offers hands-on experience in managing a product category, setting sales goals, educating teammates, and tracking results. You will have the chance to work closely with store management to understand how Buckle's retail business operates and what it takes to excel in leadership positions.


  • Duluth, Minnesota, United States Gaskins + LeCraw Full time

    Gaskins + LeCraw is seeking a seasoned Survey Operations Director to oversee our Duluth office's surveying operations. As a key member of our team, you will be responsible for developing business strategies, managing surveying personnel, and building external relationships.Main Responsibilities:Develop and implement business strategies to drive growth and...


  • Duluth, Minnesota, United States Georgia United Credit Union Full time

    Job SummaryWe are seeking a highly skilled Facilities Operations Director to join our team at Georgia United Credit Union. As a key member of our organization, you will be responsible for planning, organizing, and managing facility construction and maintenance functions.The ideal candidate will have 5-8 years of experience managing a facility, with a proven...


  • Duluth, Minnesota, United States Atlanta Cycling, Trek Chattanooga, Trek South Carolina Full time

    Bike Shop Leadership RoleWe're seeking an experienced Sales and Service Manager to lead our team and drive business success. As a key member of our leadership team, you'll be responsible for ensuring exceptional customer experiences, high-performing staff, and strong sales results.ResponsibilitiesDevelop and implement strategies to drive sales growth and...


  • Duluth, Minnesota, United States JRP-Atlanta LLC Full time

    Director of Commercial BuildoutsThis exciting role involves overseeing the tenant buildout process across retail, restaurant, and office properties. As the key liaison between tenants, leasing teams, and property management, you will ensure a smooth and seamless experience for all parties involved.About the JobPermit Management: Proactively manage the...


  • Duluth, Minnesota, United States Essentia Health Full time

    Job OverviewElevate patient care and drive operational excellence as a Clinical Operations Director at Essentia Health. As a key member of our team, you will oversee the delivery of nursing care and support services, fostering a seamless patient experience.Key ResponsibilitiesLead the assessment, direction, management, and evaluation of nursing care and...


  • Duluth, Minnesota, United States Waxing The City of St. Cloud Full time

    Our TeamWe are Waxing the City, a close-knit team of professionals who share a passion for delivering exceptional beauty services. Our team is committed to ongoing learning and professional development.Job DescriptionWe are seeking an accomplished Executive Director of Beauty Operations who will oversee all aspects of our business. This role involves leading...


  • Duluth, Minnesota, United States JRP-Atlanta LLC Full time

    Director of Tenant Construction OverviewJRP-Atlanta LLC is seeking a highly skilled and experienced Director of Tenant Construction to join our dynamic team. This pivotal role will be focused on managing the tenant buildout process across retail, restaurant, and office properties.About JRP-Atlanta LLCWe are a leading commercial real estate development...


  • Duluth, Minnesota, United States Together For Life Northland, Inc Full time

    **Job Title:** Twin Ports Program DirectorThe Star of the North Maternity Home seeks a highly skilled and experienced professional to fill the role of Twin Ports Program Director. This part-time position (20-30+ hours per week) requires someone with exceptional management and supervision skills to lead our team in achieving our mission and goals.In this...


  • Duluth, Minnesota, United States Spencer Gifts Full time

    Spencer Gifts, a leading retailer in the gift industry, is seeking an experienced Retail Sales Representative to join our team at Miller Hill Mall. This exciting opportunity comes with a competitive salary of $42,000 - $50,000 per year.About Spencer GiftsWe are a unique retailer offering a wide range of gifts, clothing, and accessories for all ages. As a...


  • Duluth, Minnesota, United States Quality Technology Services, LLC Full time

    Company OverviewQTS Data Centers is proud to stand at the forefront of today's dynamic digital transformation. Our world-class data centers empower customers' most strategic growth initiatives, positioning us as a global leader in digital infrastructure.Job ResponsibilitiesAs a Director of Asset Management, you will be responsible for:Managing select groups...


  • Duluth, Minnesota, United States Healogics Full time

    We are seeking an experienced Wound Care Program Director to lead our Wound Care Center (WCC) team. In this role, you will oversee the clinical operations of the WCC, develop and implement strategic plans to drive business growth, and ensure compliance with regulatory requirements. If you have a strong background in healthcare management, marketing, or...


  • Duluth, Minnesota, United States Quality Technology Services, LLC Full time

    Company OverviewQuality Technology Services, LLC (QTS) is a global leader in digital infrastructure, empowering customers' growth initiatives with world-class data centers. We design, build, and operate cutting-edge facilities, incorporating renewable energy solutions to minimize our environmental footprint.Job DescriptionAs a Director of Asset Management,...


  • Duluth, Minnesota, United States Kellanova Full time

    Job Description\The ideal candidate will reside within 45 miles of the center of this territory. This is a salaried position with quarterly bonus opportunity. You will be eligible to choose one of our Fleet Program options, including Company Car with insurance and a gas card or Auto Vehicle Reimbursement: allows you to choose what you drive and be reimbursed...


  • Duluth, Minnesota, United States Burlington Full time

    Are you an ambitious individual looking for a challenging role in a dynamic retail environment? Do you possess excellent communication and interpersonal skills, and thrive in fast-paced situations?Burlington Stores, Inc. is seeking highly motivated Retail Sales Associates to join our team! As a Retail Sales Associate, you will be responsible for:Greeting and...


  • Duluth, Minnesota, United States Burlington Stores Full time

    Job TitleRetail Security Specialist: Enhance Customer ExperienceAbout UsBurlington Stores, Inc. is a rapidly growing retail company dedicated to delivering exceptional customer experiences. We're committed to workplace diversity and equal opportunities for all associates.Salary$12.25 per hour - $15.00 per hour based on experience and location.Job...


  • Duluth, Minnesota, United States Shoe Carnival, Inc. Full time

    Overview of Shoe Carnival, Inc.\Shoe Carnival, Inc. is a fashion-forward retailer that operates in a fast-paced environment. We pride ourselves on providing opportunities for professional growth and fostering a positive work culture.\Job Responsibilities\As an Assistant Store Manager, your key responsibilities will include driving sales and customer...


  • Duluth, Minnesota, United States Famous Footwear Full time

    Are you looking for a challenging and rewarding retail career? Famous Footwear is seeking a Retail Store Associate to join their team at the Miller Hill Mall location. In this role, you will be responsible for delivering exceptional customer service, maintaining a high level of product knowledge, and contributing to a positive store environment.Key...