Member Experience Associate
5 months ago
Industrious is the largest premium workplace-as-a-service provider and home to the highest-rated workplaces in the industry. Everything we do comes down to creating great days for teams of all sizes and stages, including our own. We believe that what makes a great day at work is the people on your team and the problems you get to solve together. We’re looking for people who love thinking outside the box and thrive in a truly collaborative setting. As teammates, we encourage new ideas and toast every win. We’re excited about having a meaningful impact on people’s workplace experience. Great days also start when everyone can be their authentic self at work. Diversity of backgrounds, thoughts, and ideas is critical to our success in delivering great workplace experiences, both for our members and for each other. Industrious is committed to creating an inclusive, respectful environment that embraces your individuality and quirkiness. You are valued for who YOU are. We celebrate our people as individuals who can accomplish great things when we work together as one team. We are proud to have been recognized as one of America’s 500 fastest-growing companies in 2020 by Inc. Magazine and one of Forbes’ Best Startup Employers. This is an in-person hospitality role, based on site 5 days a week. Candidates must live within an easy commute of Boston, MA. To help, our compensation package includes some great commuter benefits As a Member Experience Associate at Industrious, you will be the heart of the member experience, truly aiming to create great days for all who enter your office. While your day may not look the same, here's what it could look like: You are the first face people see while you’re preparing the office for the day: brewing coffee, setting out breakfast, and stocking shared amenities. You’re proactive and take ownership over managing inventory and ordering your location’s supplies. You build magnificent events and take the extra time to design unique signage because you know the magic is in the details. You add new members into multiple systems so their first day in their office is seamless and memorable. You assist a member with IT or wifi issues should they ever come up - no job is too big or too small for you to tackle. You dip your toe in local marketing events - ensuring any prospective member knows the true value of our flexible solutions. You take a walk-in tour while your Community Manager is assisting another potential member. Industrious helps companies of all sizes find their office home so that they can do their best work. Our team is rewriting the book on productivity by creating a new workplace experience. Right now it’s more important than ever that our Member Experience Associates are passionate about building relationships and community. You can effortlessly connect with your members. You know that the most meaningful interactions are rooted in trust and shared values. You’re a great fit for this role if: No member request is too big or too small for you to handle. You find yourself smiling when restocking the fridge and fixing the printer. You’re energized by meeting people and work well in a team because you like supporting and assisting to help a larger plan come together. You can create order out of chaos and are always planning ahead. You come up with solutions before anyone knows there is a problem. You’re resilient. You know the value of having a routine, but you’re ready for the bumps too. You’re willing to get your hands dirty and realize the behind-the-scenes work is not always glamorous. You always look to improve and make things more efficient because staying busy is your happy speed. The hourly compensation for this position is $25.25 . The successful candidate's actual base compensation will be based upon a variety of factors, including but not limited to work experience, job-related knowledge, skills, and professional qualifications. You will also be eligible for a number of generous perks including: Fixed hours to give you stability $500 Sign-on Bonus Commuter Stipend of $150 / quarter Travel stipend $150/ annually (after 90 days) End of Year Bonus of $1500 Sick pay as required by law Benefits bundle through Sequoia Base and bonus compensation are just two components of Industrious’ total compensation package that may be available to employees. Other great employee perks and benefits include: heavily subsidized healthcare plans, generous paid time off, wellness programs, professional development grants, 401k plan, and many other benefits, subject to applicable eligibility criteria and company policies. We kindly request that you do not call Industrious locations for employment inquiries. #J-18808-Ljbffr
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Member Experience Manager
1 month ago
Boston, United States Private Listing Full timeAre you a charismatic leader with a passion for exceptional service and guest satisfaction? We’re seeking a highly professional and personable Member Experience Manager to join our team at a prestigious private resident club. This is an exciting opportunity to lead and inspire our front-of-house team while ensuring every member and guest experiences the...
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Member Experience Coordinator
3 days ago
Boston, United States Small Door Veterinary Full timeAt Small Door, our Member Experience team is part of a supportive and collaborative network invested in their growth. Our Member Experience team has the opportunity to work hand-in-hand with our medical team and have direct interactions with our members and their furry friends. We are committed to a healthy work/life balance by leveraging state-of-the-art...
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Member Experience Coordinator
4 weeks ago
Boston, United States Small Door Veterinary Full timeJob DescriptionJob DescriptionSmall Door is membership-based veterinary care designed with human standards that is better for pets, pet parents, and veterinarians alike. We designed and delivered a reimagined veterinary experience via a membership that includes exceptional care, 24/7 telemedicine, and transparent pricing - delivered with modern hospitality...
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Member Support Associate
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Boston, Massachusetts, United States Mass Bay Credit Union Full timeAre you a people person looking for a new challenge? Do you enjoy working in a fast-paced environment where no two days are ever the same? We may have the perfect opportunity for you! As a Member Support Associate at Mass Bay Credit Union, you will be responsible for providing exceptional member service and support via telephone and electronic channels. You...
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Store Associate
2 weeks ago
Boston, Massachusetts, United States Twins Enterprise, Inc. Full timeAbout the JobTwins Enterprise, Inc. is hiring a Store Associate - Customer Experience Expert to provide outstanding customer service, assist with daily store operations, and promote a positive shopping experience for customers.This is an exciting opportunity to join a dynamic team, develop your skills, and grow your career in retail.As a Store Associate, you...
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Boston, United States clevelcrossing.com - Jobboard Full timeAssociate VP Distribution Experience & TransformationPosted onFeb 03, 2022Apply for this jobyour email:upload resume:ProfileJob InformationHumanaAssociate VP, Distribution Experience & TransformationinBostonMassachusettsDescriptionHumana Marketpoint represents one of the most dynamic areas of Humana, facing off to our members across a variety of physical and...
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Boston, United States CLevelCrossing Full timeAssociate VP Distribution Experience & TransformationPosted on: Feb 03, 2022ProfileHumana Marketpoint represents one of the most dynamic areas of Humana, facing off to our members across a variety of physical and virtual touch-points. The AVP, Distribution Experience and Transformation for Marketpoint will unify future transformed experiences anchored on the...
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Experience Associate
2 weeks ago
Boston, Massachusetts, United States Miniluxe Inc Full timeCompany OverviewThe Power of Party is our brand standard in delivering a premium guest experience with clean standards that outshine the industry. We mean clean as a deeper promise that goes from head to toes, providing mini moments of luxury to our clients every day.Job DescriptionWe are seeking an Experience Associate to serve as the face of the MiniLuxe...
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Guest Experience Associate
2 weeks ago
Boston, Massachusetts, United States F1 Arcade Full timeAbout F1 ArcadeF1 Arcade is a unique social entertainment venue that combines high-octane excitement with exceptional hospitality. Each venue features up to 90 state-of-the-art full-motion F1 racing simulators, a world-class food menu, an enormous cocktail and champagne bar, and private event spaces perfect for all group sizes.Job DescriptionWe are seeking a...
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Customer Experience Associate Lead
1 month ago
Boston, Massachusetts, United States Hertz Full timeAbout UsAt Hertz, we are committed to delivering exceptional customer experiences that drive loyalty and retention. Our team of professionals works together to create a culture of empowerment, where employees are equipped to provide outstanding service that meets the evolving needs of our customers.Role OverviewWe are seeking a highly skilled Customer...
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Dining Experience Associate, Levy Restaurants
2 weeks ago
Boston, Massachusetts, United States Levy Full timeCompany OverviewLevy is a leading presence in the Food, Beverage, and Retail industry across 200+ Entertainment, Sports, and Restaurant venues across the country.About UsWe leverage unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen,...
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Boston, United States clevelcrossing.com - Jobboard Full timeAssociate VP Omni-Channel Experience & Platform OrchestrationPosted onApr 11, 2023Apply for this jobProfileDescriptionHumana is a $90 billion (Fortune 40) market leader in integrated healthcare with a clearly defined purpose to help people achieve lifelong well-being. As a company focused on the health and well-being of the people we serve, Humana is...
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Sales Associate
2 weeks ago
Boston, Massachusetts, United States Outerknown Full timeJob Summary:We are seeking a Part Time Key Holder to support our continued growth in Retail. As a key member of our team, you will be responsible for maximizing personal sales at all opportunities and providing a friendly and welcoming work environment.Key Responsibilities:Provide excellent customer service and assist customers with wardrobe styling and...
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Associate Channel Manager
1 week ago
Boston, United States Akeneo: The Product Experience Company Full timeAkeneo is the product experience (PX) company and global leader in Product Information Management (PIM), creating a world where every product interaction is an experience that guides consumers and professionals to the best purchase, anytime, anywhere.We're all about experience - from the best-in-class product we build to the inspiring environment we create...
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Associate Channel Manager
2 weeks ago
Boston, United States Akeneo: The Product Experience Company Full timeAkeneo is the product experience (PX) company and global leader in Product Information Management (PIM), creating a world where every product interaction is an experience that guides consumers and professionals to the best purchase, anytime, anywhere.We're all about experience - from the best-in-class product we build to the inspiring environment we create...
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Boston, United States CLevelCrossing Full timeAssociate VP Omni-Channel Experience & Platform OrchestrationPosted onApr 11, 2023Apply for this jobyour email:upload resume:ProfileDescriptionHumana is a $90 billion (Fortune 40) market leader in integrated healthcare with a clearly defined purpose to help people achieve lifelong well-being. As a company focused on the health and well-being of the people we...
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boston, United States Akeneo: The Product Experience Company Full timeAkeneo is the Product Experience (PX) company and global leader in Product Information Management (PIM), creating a world where every product interaction is an experience that guides consumers and professionals to the best purchase, anytime, anywhere.We're all about experience - from the best-in-class product we build to the inspiring environment we create...
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Domino's Team Member
2 weeks ago
Boston, Massachusetts, United States Domino's Pizza LLC Full timeJob Title: Front of House AssociateJob Summary:We are seeking a highly motivated and customer-focused Front of House Associate to join our team at Domino's Pizza LLC. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and creating a welcoming atmosphere for every guest.About the Job:As a Front of...
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Client Services Associate
1 month ago
Boston, United States Boston Red Sox and Fenway Sports Management Full timeDEPARTMENT OVERVIEW: The Boston Red Sox Client Services department oversees the managing all of Fenway Park's premium season ticket members, spanning three different premium clubs at the park. The Client Services team works to build relationships with clients through various interactions during games & special events and by providing exclusive experiences. ...
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Client Services Associate
4 weeks ago
Boston, United States AEG Full timeIn order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.DEPARTMENT OVERVIEW:The Boston Red Sox Client Services department oversees the managing all of Fenway Park's premium season ticket members, spanning three different premium clubs at the park....
