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Client Support Professional

4 months ago

Jefferson City, United States State of Missouri Full time
Job Location:
  • The office for this position is located at the Harry S. Truman State Office Building, 301 W High Street, Jefferson City, MO. 65101.
Why you'll love this position:

The Information Technology Services Division (ITSD) is seeking a Client Support Professional to oversee and manage Client Support Technicians in Client Engagement Services (CES). This role will supervise and give technical guidance to a team of Client Support Technicians providing technical support to customers on-site and remotely. This position will be part of a dynamic team tasked with improving CES customer service and standardizing processes. The successful candidate will need to be a significant contributor from the beginning.

This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) supporting Client Engagement Services (CES).

ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam.