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Call Center Representative

1 month ago

Lewisville, United States Sky One Federal Credit Union Full time

Join our dynamic team at SkyOne Federal Credit Union as a Member Service Advisor (Call Center Rep) in our Lewisville, TX location Be a crucial part of our commitment to delivering exceptional member-focused solutions and providing a seamless experience to our valued members. If you are passionate about helping others and thrive in a fast-paced environment, this role is perfect for you. As a team member you'll be able to enjoy benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Flexible Spending Account, and Paid Time Off. Show us your excellent communication skills and customer service expertise by applying today Day to day as a Call Center Representative SkyOne Federal Credit Union is looking for dedicated individuals to become part of our esteemed call center team as a Member Service Advisor . As a pivotal role in ensuring unparalleled member service, we are seeking candidates who are passionate about making a difference and are driven to support our collective achievements. In addition to a competitive salary, we provide a comprehensive benefits package to our valued employees. What we're looking for in a Call Center Representative To excel as a Member Service Advisor at SkyOne Federal Credit Union, candidates must possess exceptional customer service skills, demonstrating the ability to go above and beyond in meeting member needs. Proficiency in utilizing various software and tools is crucial for effectively managing inquiries and resolving issues promptly. Strong problem-solving abilities and a deep understanding of financial products are essential for addressing complex member concerns with precision. Collaboration with other departments to enhance operational efficiencies and elevate the member journey is a key aspect of the role. Call Center Hours Monday to Friday 9:00 AM - 8:00 PM CST Saturday 10:00 AM - 5:00 PM CST Will you join our team? If you're passionate, driven, and committed to making a difference, we want to hear from you Don't wait - apply now and take the first step towards a fulfilling career with endless possibilities. #J-18808-Ljbffr