Customer Success Representative

4 weeks ago

Lewisville, United States HAI, inc Full time
Job DescriptionJob Description

The Customer Success Representative is responsible for directly engaging with customers to communicate information regarding available products and services, answering and addressing specific inquiries and concerns, and assisting in the sign-up or enrollment process. As the Customer Success Representative, you must be proficient in building rapport and establishing relationships with various types of people. The main objective of this position is to combine your previous experience in customer service and your energetic, tenacious personality as a way to deliver an exceptional customer experience.

As a team, we are committed to challenging the status quo of the customer experience and, instead, delivering an experience that is solutions-focused, personal, and up lifting. This is also how we approach our team when it comes to personal development and advancement opportunities. Our mission is to uplift each team member to pursue their personal goals and attain the level of growth and success they are looking for.

Responsibilities of the Customer Success Representative:

  • Provide pertinent product and service information to customers 
  • Directly consult with customers to understand their wants and needs and provide curated recommendations that address both
  • Develop and build relationships with new customers 
  • Answer and address questions and concerns in the most efficient way and escalate concerns to the appropriate department or team member
  • Overcome objections respectfully and professionally
  • Ensure complete satisfaction throughout the entire experience
  • Receive customer feedback regarding the products, services, and sign-up process to relay to upper management and improve the customer experience
  • Attend daily meetings and training sessions to build upon product knowledge, learn new customer services tactics, and stay up to date on available promotions


Requirements of the Customer Success Representative:

  • Prior sales, customer service, cold-calling, or client relations experience
  • Possess a solution-oriented mindset with the ability to overturn objections and answer technical questions, address customer's needs, and react quickly
  • Excellent presentation, negotiation, and verbal communication abilities
  • Independent and self-motivated, but can also work effectively in a team setting
  • Work with a multitude of people both externally and internally with customers and team members
  • Outstanding time management, prioritization, and organization skills
     


#LI-Onsite

Powered by JazzHR

XpT0tdz1VY

  • Customer Service Representative

    1 week ago

    Lewisville, Texas, United States Infinite Electronics, Inc. Full time

    Customer Service Representative Opportunity at Infinite Electronics, Inc.**Job Summary:**We are seeking a highly skilled Customer Service Representative to join our team at Infinite Electronics, Inc. As a key member of our Customer Success Center, you will be responsible for delivering exceptional service to our customers through various channels.**Key...

  • Customer Service Representative

    3 weeks ago

    Lewisville, United States Sika Full time

    The core responsibility of this position is to be responsible for providing excellent customer service to current and future clients. Place and consolidate customer orders as well as arrange for delivery via customers preferences. Maintain updated p Customer Service Representative, Customer Service, Representative, Manufacturing, Retail

  • Customer Service Representative

    1 week ago

    Lewisville, United States Infinite Electronics, Inc. Full time

    Position Description: Infinite Electronics is investing in bright, agile, and diverse talent to join our Customer Success Center. The Customer Service Representative will drive customer satisfaction and revenue by exemplifying a customer-centric attitude delivering superior service through every call, chat and email interaction. This role will report to the...

  • Customer Service Representative

    7 days ago

    Lewisville, United States Infinite Electronics, Inc. Full time

    Position Description: Infinite Electronics is investing in bright, agile, and diverse talent to join our Customer Success Center. The Customer Service Representative will drive customer satisfaction and revenue by exemplifying a customer-centric attitude delivering superior service through every call, chat and email interaction. This role will report to...

  • Customer Service Representative

    3 months ago

    Lewisville, United States Infinite Electronics, Inc. Full time

    Position Description: Infinite Electronics is investing in bright, agile, and diverse talent to join our Customer Success Center. The Customer Service Representative will drive customer satisfaction and revenue by exemplifying a customer-centric attitude delivering superior service through every call, chat and email interaction. This role will report to the...

  • Customer Service Representative

    2 weeks ago

    Lewisville, United States Overhead Door Full time

    Overhead Door Corporation is a strong and vibrant company! We have successfully grown our sales performance both organically and through acquisition, and our balance sheet is strong. We have a great pipeline opportunity that is supported with a forma Customer Service Representative, Customer Service, Representative, Product Development, Manufacturing,...

  • Customer Service Representative

    3 days ago

    Lewisville, United States TRC Talent Solutions Full time

    TRC Talent Solutions is seeking a full-time Customer Service Representative in Lewisville, TX! This position is a temporary-to-hire opportunity. As the Customer Service Representative, you will be responsible for communicating with vendors, processing orders, and scheduling service. Responsibilities: Receive and process orders accurately using the internal...

  • Customer Service Representative

    1 month ago

    Lewisville, United States TRC Talent Solutions Full time

    TRC Talent Solutions is seeking a full-time Customer Service Representative in Lewisville, TX! This position is a temporary-to-hire opportunity. As the Customer Service Representative, you will be responsible for communicating with vendors, processing orders, and scheduling service. Responsibilities: Receive and process orders accurately using the internal...

  • Customer Service Representative

    2 weeks ago

    Lewisville, United States WESCO International Full time

    Job Description As a Customer Service Representative, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. You will analyze a customer's service needs...

  • Customer Service Representative

    7 days ago

    Lewisville, Texas, United States Vaco Full time

    Job SummaryVaco is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their inquiries and issues in a timely and professional manner.Key ResponsibilitiesCustomer Service: Respond to customer inquiries and...

  • Customer Service Representative

    2 months ago

    lewisville, United States TRC Talent Solutions Full time

    TRC Talent Solutions is seeking a full-time Customer Service Representative in Lewisville, TX! This position is a temporary-to-hire opportunity.    As the Customer Service Representative, you will be responsible for communicating with vendors, processing orders, and scheduling service.    Responsibilities:  Receive and process orders accurately using...

  • Customer Service Representative

    3 weeks ago

    Lewisville, United States U-Haul Full time

    Location: 525 N Stemmons Frwy, Lewisville, Texas 75067 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...

  • Customer Service Representative

    2 months ago

    Lewisville, United States U-Haul Full time

    Location: 811 E State Hwy 121 Business, Lewisville, Texas 75057 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Customer Service representative

    4 weeks ago

    Lewisville, United States U-Haul Full time

    Location: 525 N Stemmons Frwy, Lewisville, Texas 75067 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Customer Service Representative

    2 months ago

    Lewisville, United States Arrow Glass Industries Full time

    Job DescriptionJob DescriptionArrow Glass Industries in Lewisville, TX, a residential, multi-family, and commercial glass company, is in search of a Customer Service Representative. Must be able to multi-task, with attention to detail in an environment of changing deadlines and priorities, act as a liaison, provide product and services information and...

  • Customer Service Representative

    1 day ago

    Lewisville, Texas, United States eTeam Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at eTeam. As a key member of our contact center, you will be responsible for providing exceptional service to our clients, resolving customer inquiries, and ensuring a positive experience for all interactions.Key ResponsibilitiesCustomer...

  • Customer Service Representative

    7 days ago

    Lewisville, Texas, United States CornerStone Staffing Full time

    **Job Summary**We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at CornerStone Staffing. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, resolving their issues, and ensuring their satisfaction.Key Responsibilities:Respond to customer...

  • Customer Service Representative

    1 day ago

    Lewisville, Texas, United States Domino's Franchise Full time

    About the JobWe are seeking highly motivated and customer-focused individuals to join our team as Customer Service Representatives. As a key member of our team, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.Key ResponsibilitiesProvide excellent...

  • Customer Service Representative

    24 hours ago

    Lewisville, Texas, United States All My Sons Moving & Storage Full time

    Job OverviewAt All My Sons Moving & Storage, we are seeking a highly motivated and results-driven Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for handling high-volume inbound calls from customers seeking moving services.ResponsibilitiesProvide exceptional customer service to customers via...

  • Customer Service Representative

    1 week ago

    Lewisville, Texas, United States Domino's Franchise Full time

    About the JobWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Domino's Franchise, you will be responsible for providing exceptional service to our customers, ensuring their satisfaction with every interaction.Key ResponsibilitiesTake and process customer orders in...