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Senior HR Service Center Representative

4 months ago

Dallas, United States Atkore Full time
Senior HR Service Center Representative

Who we are:

Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on serving the customer and powering and protecting the world.

With a global network of manufacturing and distribution facilities, Atkore is a leading provider of electrical, safety and infrastructure solutions.

Who we are looking for:

We are currently looking for a Senior HR Service Center Representative to be based out of Dallas, TX Reporting to Senior Director of HR Integration and Special Projects, this person will be high level partner within a centralized team that will function as a back office for Human Resources administration throughout the Atkore enterprise to promote automation, compliance and standardize processes.

The ideal candidate will have a bachelor's degree in human resources, business administration, or a related field with a minimum of 5 - 7 years of experience in human resources. Experience in lean manufacturing or business system-based company is a plus.

What you'll do:

  • Use applicable human resource management systems to ensure timely completion and accuracy related to all employee events, such as hiring, transfers, and promotions.
  • Perform administrative and recordkeeping tasks related to employment changes, which may include shift schedule adjustments, layoffs, resignations, terminations, and leaves of absence.
  • Partner with front facing HR Business Partners across the enterprise to manage employee data within the HRIS platforms.
  • Maintain employee record information for accurate information related to contact information, job classification, pay rates, organization structure, and other key details.
  • Support cyclical HR processes (i.e. service awards, open enrollment, annual merit process, etc.)
  • Act as communication funnel between HR and internal customers regarding approvals, processes, and projects.
What you'll bring:
  • Bachelor's degree in human resources, business administration, or a related field
  • 5 - 7 years related HR experience.
  • Experienced with HRIS systems and other HR-related software, especially UKG
  • Capable of managing and handling highly confidential and sensitive information.
  • Ability to manage multiple assignments simultaneously utilizing organizational and time management skills
  • Professional image with strong interpersonal skills to form good partner relationships across different functional areas and communicate complex information in a straightforward, understandable manner
  • Proficient skill in using a variety of computer applications, including Microsoft Outlook, Excel, Word and PowerPoint
Within 3 months, you'll:
  • Complete your Atkore immersion program
  • Understand how your job will help deliver Atkore's strategy
  • Gain an understanding of your team and key contacts
  • Gain an understanding of the training materials and procedures your team owns
Within 6 months, you'll:
  • Drive to strengthen the team's commitment to Atkore's core values of Accountability, Teamwork, Integrity, Respect and Excellence
  • Lead an engaged relationship with your team and key contacts
  • Perform data entry with a high level of accuracy while working in a fast paced, constantly evolving environment
  • Compile and format complex level reports and data from HRIS system
Within 12 months, you'll:
  • Be a leader within an efficient team that supports Atkore's strategy.
  • Manage complex employee structure changes from knowledge and understanding of Collective Bargaining Agreements
  • Facilitate administration of eligibility, enrollment and termination of fringe benefits
  • Perform audits of employee benefits and other compliance related internal and external reviews
  • Interact daily with team and key contacts to identify improvements to standard work and training materials


Atkore is a four-time Great Place to Work© certified company and a two-time Top Workplaces USA award winner We're committed to creating an engaged, aligned workforce driven by a collaborative culture. Our team strives for breakthrough results and stays focused on being standout leaders. We consistently live the Atkore mission, strategic priorities, and behaviors consistent with our core values.

Join our team and align yourself with an industry leader

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)