Group Sales Coordinator HVSR

1 week ago

San Jose, United States Valencia Group Full time

Job DetailsJob LocationHotel Valencia Santana Row - San Jose, CAPosition TypeFull Time106010 Group Sales Coordinator HVSRUp to $900 RETENTION PROGRAM PAY, and MORE, APPLY to FIND OUTAre you a Customer Service Super Star.... WE NEED BIG STARS LIKE YOUCome be a part of an AWARD-WINNING TEAM.Hotel Valencia Santana Row is located in San Jose, CA and is a pillar of the community. Our hotel is unique to the city and we are looking for outstanding talent to provide exceptional customer service to our guests. We are part of Valencia Hotel Group, a collection of hotels are created for today's passionate traveler, each of our hotels are intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond.JOB SUMMARY: Assist Director of Group Sales and Marketing in all administrative functionsDUTIES & FUNCTIONS:Essential:Act as support to Director of Sales and Marketing/ Sales Managers/ Catering Managers/ Conference Services ManagersJob function includes administrative duties including but not limited to account management, maintaining files, prepare group billing/ deposits, and communication with other departments.Prepare room blocks and group resumes, input rooming lists, sending proposals on need basis, confirmations, thank-you letters, etc.Meet and greet group arrivals as needed.Produce sales-related reports as needed.Serve as liaison between customers and other hotel departments.Perform other job-related duties as assigned.Responsible for the administration of the Frequent Stay Program (when developed)Assists on special projects as needed.Must be flexible to work after hours and weekends occasionally.Basics:Maintain integrity of cost controls and proper maintenance of assetsAttend required meetings.Keep work areas clean and organized.Be extremely courteous to all customers and fellow employees.Report unsafe conditions to your supervisor immediately.Maintain hotel equipment in proper working conditions.Any other duties assigned by your immediate supervisor.Physical Requirements:Sitting: Frequently. Standard office furnitureStanding/Walking: Occasionally. To transfer documents, files, memos to other parts of the hotelCrouching: Occasionally. Place or retrieve items from floor or lower shelves.Stooping: Frequently. To place or retrieve files.Twisting: Frequently. Conversing with guests, working on computerHandling: Frequently. Typing, computer keyboard, papers, files, phoneGrasping: Frequently. Opening doors and drawers.Pushing/Pulling: Occasionally. 20 lbs. - chairs, file drawers, filing systems.Lifting/Carrying: Occasionally. 10 lbs. - dockets, ledgers, binders, data, and small tools.Working Environment:Interior of hotel, in all areas of the hotel.Exterior of hotel with exposure to weather conditions

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